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25/12/2017 26/12/2017
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    The Edgewater Hotel

    402 River Rd, Gatlinburg, TN 37738-3200
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    25/12/2017 26/12/2017
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    Traveller (268)
    Room & Suite (133)
    Pool & Beach (29)
    • Excellent33%
    • Very good38%
    • Average17%
    • Poor8%
    • Terrible4%
    Travellers talk about
    “parking garage” (81 reviews)
    “the river” (92 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Private Balcony
    2.5 Star Hotel
    All hotel details
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    25 Dec26 Dec
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,001)
    There are newer reviews for The Edgewater Hotel
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    341 - 345 of 998 reviews

    Reviewed 30 July 2015 via mobile

    My family and I stayed here from May 26th until today May 30th 2015. The staff are so friendly. I have met grounds keepers, front desk clerks, and room maintenance, just to name a few, and each and every one had a smile for us...More

    Thank mojojojo1980
    Response from joann001, Front Office Manager at The Edgewater HotelResponded 31 July 2015

    Thank you for reviewing the Edgewater Hotel. We appreciate your continued patronage and your positive comments. I will pass them on to our staff. Hopefully we will see you again in the near future when travel plans bring you back to the Gatlinburg area. Best...More

    Reviewed 30 July 2015 via mobile

    We definitely won't be returning. Check in was easy however getting an elevator or a luggage cart next to impossible. We waited over 10 minutes for an elevator almost every time we used it. The rooms are very dated. We actually stayed here 14 years...More

    Thank Kirstin H
    Response from joann001, Front Office Manager at The Edgewater HotelResponded 31 July 2015

    Thank you for posting regarding your recent stay. I appreciate the honesty in your comments and concerns, We will certainly address these concerns with upper management, Thank you again for your review. Sincerely,

    Reviewed 27 July 2015 via mobile

    The Edgewater Hotel is a great place to stay. We were very pleased with the hotel. The room were clean. The staff was friendly and helpful. The breakfast was great. The pool was clean. And, the hotel is centrally located in the middle of Gatlinburg...More

    Thank Deborah Burch R
    Response from joann001, Front Office Manager at The Edgewater HotelResponded 28 July 2015

    Thank you for choosing the Edgewater for your recent stay in Gatlinburg. I'm glad you had an excellent stay and enjoyed the convenience of being in downtown just one block off the parkway. I will pass on your comments to our staff. We look for...More

    Reviewed 24 July 2015 via mobile

    We absolutely loved this hotel. The staff is so friendly and the location is perfect. We can't wait to go back. Planning on a trip there again in August and bringing friends. The river right in front is so pretty. The breakfast buffet was nice....More

    Thank Carrie D
    Response from joann001, Front Office Manager at The Edgewater HotelResponded 28 July 2015

    Thank you for reviewing your 4th of July visit. I appreciate your comments and your patronage, as well as your recommending our hotel to your friends. We look forward to your August visit. Best Regards,

    Reviewed 23 July 2015

    Pros: The staff was very friendly, welcoming and gave helpful information about area attractions. I can't say enough good about the staff! The room was average, but clean and the maid service was excellent. The hotel's location and proximity to attractions is excellent. Cons: We...More

    Thank Sheri D
    Response from joann001, Front Office Manager at The Edgewater HotelResponded 24 July 2015

    Thank you for your comments regarding your recent stay at the Edgewater. I apologize for the tight parking and I will pass on all of your comments to our staff. We appreciate your choosing the Edgewater and hope to see you again when future plans...More

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    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Outdoor pool
    • Price range
    • US$89 - US$170 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Business Hotel in Gatlinburg
    • #20 Romantic Hotel in Gatlinburg
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 205
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Hotwire, Orbitz, Expedia, Cheap Tickets, Hotels.com, TripOnline SA, Cancelon and getaroom.com so you can book your The Edgewater Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Gatlinburg
    Add Photo Photos
    Traveller (268)
    Room & Suite (133)
    Pool & Beach (29)
    Dining (20)
    Hotel & Grounds (176)
    Bathroom (14)
    Family and Play Areas (4)
    Business Centre & Event Rooms (2)
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    Ask a question
    Questions & Answers
    Carolyn T
    9 October 2017|
    AnswerShow all 4 answers
    Response from M M | Reviewed this property |
    they are correct...no pets allowed.
    6 October 2017|
    AnswerShow all 7 answers
    Response from Kitten137 | Reviewed this property |
    mrsschnegg I'm sending you a correction! The indoor/outdoor pool is open year round. It just closes at 11pm every night. There's no way to partition it off. I hope you enjoy your stay. It's a great hotel. Service is great... More
    Room Tips
    "make sure you get on the top floor and front side if you want a view."
    Read review
    "River Front rooms also have a few of the town."
    Read review
    "river view"
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    "7th or 8th floor City View"
    Read review
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