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Mountains of the Moon Hotel

145 reviews
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Traveller (41)
Room & Suite (25)
Dining (5)
Overview
  • Excellent13%
  • Very good47%
  • Average28%
  • Poor10%
  • Terrible2%
Travellers talk about
Free Internet
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
3.5 Star Hotel
All hotel details
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Reviews (145)Write a Review
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All reviewsnice hotelrooms are excellentcolonial style hotelfresh airhot waterpersonal servicerelaxing atmosphereself drivelaid backroom was largebusiness tripenjoyed our staydelicious fooddining roommoongardensinternet
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1 - 5 of 120 reviews
Reviewed 1 week ago

We had a 3 person dinner at the hotel from a neighboring hotel and the service was very poor. While the number of waiters was high, one could tell that they are untrained and easily got overwhelmed. They had a very poor understanding of the...More

Thank Samantha M
Reviewed 11 January 2018

Our time spent at Mountains of the Moon Hotel was wondeful. The staff was so kind and helpful. They made us feel so welcome. The room was very nice and clean. The food was really good. We hope to return when we visit Uganda again.

Thank Beth L
Reviewed 9 December 2017

I have stayed at Mountains of the Moon hotel before and found it pleasant. I booked on its site for a work trip and the booking was accepted by the site as confirmed. I had heard from colleagues that there had been booking issues with...More

1  Thank Michael G
Reviewed 3 December 2017 via mobile

Three of us went for dinner. They confused our order 3 or 4 times, the food took a long time to come out and when I asked for a ‘gin and tonic’ I was given a glass of neat whiskey. Two of us also had...More

Thank James G
Response from eve m, Front Office Manager at Mountains of the Moon HotelResponded 7 December 2017

Dear esteemed guest, We apologize for the service offered which not 100% satisfactory on the night you and your team visited our hotel for dinner, I suspect the service to have been offered by a trainee and sincerely apologize for that and thus promise it...More

Reviewed 30 November 2017 via mobile

We didn't stay in the hotel, but we used the pool twice. That was so nice and chill - especially after long weeks with work, and the busy town. They also have cheap and good massage!! The food we ordered by the pool is alright,...More

Thank Karoline K
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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Spa
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Airport Transportation
Business Centre with Internet Access
Concierge
Multilingual Staff
Breakfast Available
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Spa
Details
Price range
US$147 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$147 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (41)
Room & Suite (25)
Dining (5)
Pool & Beach (5)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Ashiraf
4 March 2016|
AnswerShow all 2 answers
Response from Tusiime A | Property representative |
Dear Ashiraf, Thank you for the inquiry, yes we have a swimming pool accessible 24/7
0
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12
Room Tips
"choose the upper rooms further left or right in order to avoid the sound from the club but the club is most..."
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"Rooms toward the back of the hotel are quieter."
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"higher floor rooms have the best views and are quieter"
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"Ask for a room closer to the lobby"
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