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DoubleTree by Hilton Hotel Greensboro

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DoubleTree by Hilton Hotel Greensboro
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713 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Greensboro
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Showing 706: English reviews
Matthews, North Carolina
Reviewed 29 December 2015

We stayed at this hotel and from the time I walked in you can tell it is old and in need of being upgraded. The staff was very nice. The room was smaller than normal and so was the bathroom. The desk chair was the worse one I have seen in a long time. It was an older chair with...

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Helpful?
Thank VJM0085
DTManager, General Manager at DoubleTree by Hilton Hotel Greensboro, responded to this review

Thank you for taking time to let us know how your stay was. I apologize that we did not exceed your expectations. We have made several upgrades since opening in 2008 and we continue to feature new state of the art facilities as we go into 2016. The DoubleTree by Hilton Greensboro continues to be leader in lodging in the...

Reviewed 4 December 2015

One of the best Double Tree locations I have ever stayed at! Workout room was large, bright and had good equipment. The rooms were very nice as well, although my only thing that I would ask of EVERY hotel is to actually have FIRM pillow options. Other than that it was a very pleasant stay!

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Helpful?
Thank Margaret C
Terry G, Front Office Manager at DoubleTree by Hilton Hotel Greensboro, responded to this review

I share your sentiment with our entire staff and thank you for sharing it with other travelers. Your words are very kind and we appreciate you taking the time to let us know of your experiences. We hope your travels will bring you back soon, thanks again. Terry Graham Front Office Manager

Lanham, Maryland
Reviewed 4 December 2015

Traveled to Greensboro for college tour for my son. Checked in late after 11pm, Antwan James & Joe Lak assisted us with a huge smile/friendly welcome & info as if it was 9am. They were very knowledgeable about the area esp schools since that why we visiting area. Large room was clean & comfortable beds. Made it home discovered I...

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Helpful?
Thank 458dwills
Terry G, Front Office Manager at DoubleTree by Hilton Hotel Greensboro, responded to this review

Thank you for your kind comments. The Hilton Richmond Hotel & Spa strives to "exceed" expectations of our Valued Guests. Thank you being our patron and we certainly look forward to your return so we can continue do just that for you. The staff takes great pride in delivering the level of service you appreciated during your visit. .Thank you...

Reviewed 28 November 2015

We stayed here over the Thanksgiving holiday. As one would expect, there were not a huge number of guests. Yet it was quite loud. I woke up out of a sound sleep from someone walking in the room above me. The rooms were very nice, the staff was very nice, but the area is sketchy. Due to the sundry shop...

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Helpful?
Thank EJ_ATL
Terry G, Front Office Manager at DoubleTree by Hilton Hotel Greensboro, responded to this review

Thank you for taking the time to share your feedback with us. We regret that you did not have a positive experience during your recent stay. Guest satisfaction, safety and security is the top priority of our entire team and I am surprised to hear that you were unhappy with the area of Greensboro. Terry Graham Front Office Manager

columbia, United States
Reviewed 22 November 2015

The folks at Greensboro Doubletree know how to double down on friendly service with a smile! I strongly recommend this establishment! From the first time, we walked into the lobby until we departed, the staff from all departments went out of their way to ask my wife and me countless times is there anything they could do for us! Finally,...

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Helpful?
Thank Brinkley M
Terry G, Front Office Manager at DoubleTree by Hilton Hotel Greensboro, responded to this review

Thank you! We greatly appreciate your kind’s words about our staff. We are glad we can make your stay a pleasant one, and we can’t wait for you to come back to your home away from home again! Terry Graham Front Office Manager

Cary, North Carolina
Reviewed 21 November 2015

Recently stayed here for a business trip, the hotel and its staff were great. I stayed on the 10th floor (Hilton Honors Floor) and was impressed with the room. All the staff was super nice and went out of their way to make sure our stay was a good one.

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Helpful?
Thank Rick T
Terry G, Front Office Manager at DoubleTree by Hilton Hotel Greensboro, responded to this review

Thank you so much! I appreciate your thoughtful review. Our staff is the best and we strive for excellent customer service. We are so grateful to serve wonderful guests such as you. Terry Graham Front Office Manager

Reviewed 18 November 2015

The rooms were clean and quiet. The staff was helpful and friendly. Enjoyed the stay. The location was convenient to the Greensboro Coliseum where my meetings were held. It was also convenient to shopping and restaurants.

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Helpful?
Thank MELBA K
Terry G, Front Office Manager at DoubleTree by Hilton Hotel Greensboro, responded to this review

Thank you for your kind review and feedback. It pleases us to know our team was warm and welcoming to you. We're also glad you enjoyed your room accommodations as well. We appreciate you sharing your experience with other Trip Advisor Travelers. Come visit us next time you visit Greensboro! Terry Graham Front Office Manager

atlanta
Reviewed 17 November 2015 via mobile

Dated hotel but not dirty. Good enough for one night for sure; especially as it's walking distance to the colesium . Across from a Hampton Inn and several places to eat nearby. Comfortable bed............. ............ !!!!!!!!!!!!!!!!!!!!!!!!!

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Helpful?
Thank adampsy
Terry G, Front Office Manager at DoubleTree by Hilton Hotel Greensboro, responded to this review

Thank you for your recent stay with us. I'm glad you enjoyed your stay, as well as the location of the hotel. I certainly hope we get to have you as our guest again during your next visit to Greensboro. Terry Graham Front Office Manager

Benson, United States
Reviewed 16 November 2015

This hotel was very clean and well kept. The employs were smiling and great to work with. The hotel lobby was very large and there were multiple conference rooms within the hotel. My only complaint was there was no refrigerator or microwave in the guest rooms, but there was a microwave available in the lobby.

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Helpful?
Thank Aaron P
Terry G, Front Office Manager at DoubleTree by Hilton Hotel Greensboro, responded to this review

Thank you for taking the time to write such a thoughtful review of our property and team. The entire team is delighted to know that you enjoyed your visit and we appreciate you staying with us. We look forward to another opportunity to serve you again Terry Graham Front Office Manager

fayetteville, United States
Reviewed 15 November 2015

Staff inconsiderate and not helpful at all. They act like they are being inconvenienced when you ask for assistance with anything. The food from the restaurant was great but over priced. Breakfast was so overpriced, we would not eat there.

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Helpful?
Thank Shawna M
Terry G, Front Office Manager at DoubleTree by Hilton Hotel Greensboro, responded to this review

Thank you for taking the time to review your stay with us. I am disturbed by the experience you described at the hotel. I have meet with and addressed your concerns with the staff and thank you for your time and honest review. Terry Graham Front Office Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Find a rewarding experience nestled in the heart of Greensboro at The DoubleTree by Hilton. Centrally located just 15 minutes from Piedmont Triad International Airport, just off interstates 40 and 73. From reservation to check out, a warm and inviting staff will create a simple and pleasurable stay beginning with a warm chocolate chip cookie at check in and the luxurious comfort of our Sweet Dreams bed. Here at The DoubleTree by Hilton, we know it's the little things that matter most and we are dedicated to anticipating your needs to make your stay the best it can be. Come stay with us, there is a warm cookie and a sweet dream with your name on it ready and waiting for you!Accommodations Include: 175 Guest RoomsSweet Dreams by DoubleTree sleep experienceWiFi throughout the hotelCable T.V. with premium channelsAlarm clock radio MP3 connectivityUSA Today availableTelephone with voicemail and data portIn room coffee/tea providedAt your service:Same day laundrySelf parking24 hour Business Center24 hour Fitness by PrecorIndoor PoolSundry Shop with ATMSurrounding Attractions:Greensboro Coliseum ComplexGreensboro Aquatic CenterACC Hall of FameFour Seasons Towne CenterThe Koury Convention CenterNC A&T UniversityUNCGGreensboro CollegeGuilford CollegeGuilford Technical Community CollegeHistoric Downtown GreensboroThe International Civil Rights Center & MuseumWet- n-Wild Emerald Point Water ParkThe Shops at Friendly CenterFriendly Shopping Center ... more   less 

Additional Information about DoubleTree by Hilton Hotel Greensboro

Address: 3030 W Gate City Blvd, Greensboro, NC 27403-3652
Region: United States > North Carolina > Greensboro
Price Range: $143 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Greensboro 3.5*
Number of rooms: 175
Reservation Options:
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Also Known As:
Doubletree By Hilton Greensboro Hotel Greensboro
Doubletree Greensboro
Greensboro Doubletree
Hotel Style:
#14 Business Hotel in Greensboro
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Greensboro staff and other travellers.
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5 months ago

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Questions? Get answers from DoubleTree by Hilton Hotel Greensboro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors do have accessibility rooms”
 of 5 bubbles MrsSan, 14 Nov 2016 | Read review
“Rooms facing the rear may be quieter.”
 of 5 bubbles , 5 Oct 2016 | Read review
“All of the rooms are very nice.”
 of 5 bubbles Parrotthead1, 2 Oct 2016 | Read review
“Upper floors are best.”
 of 5 bubbles 533cherylg, 4 Sep 2016 | Read review
“Nothing really to recommend”
 of 5 bubbles Sicce123, 14 Aug 2016 | Read review
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