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Citrus Hotel Lonavala

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Citrus Hotel Lonavala
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600 Reviews from our TripAdvisor Community

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There are newer reviews for Citrus Hotel Lonavala
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Showing 598: English reviews
Reviewed 6 October 2015

We were here for 2 days in room no 24 (Premier Room) from 02/10/2015 to 04/10/2015. Pros: 1. Room - The rooms are good & well furnished. Second floor rooms have a sloping roof which is something different. I specially loved the remote like device through which one can control lights, fan, AC, room service etc. Our room had a...

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Helpful?
Thank 954prathameshs
bhushan1986, General Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, Thank you for posting comments on Trip Advisor. It was a pleasure to have been of service to you. We are pleased to note that our facilities were to your satisfaction. I have made a note of your comments about Sizzling brownie and Prawn crackers, I have addressed this issue with head Chef and all the internal procedures...

Angola
Reviewed 5 October 2015

Clean rooms,bed linen all good.Wifi good.Parking no problems.Security fine,good heavy break fast. Lots of choices,good set up of catering and seating. First time to experience about family cinema watching,good idea.

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Helpful?
Thank villaslata
bhushan1986, General Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, Thank you for posting such gracious comments on Trip Advisor. It was a pleasure to have been of service to you. We are pleased to note that our facilities were to your satisfaction. I have passed a word of appreciation to my colleagues about your satisfactory stay as mentioned in your review. We do look forward to your...

Pune, India
Reviewed 30 September 2015

Our stay over the weeked at Citrus hotel Lonavala was extremely good. Breakfast was really good. Brahma Rathod was on his toes on asking what we needed. The staff were extremely cordial and well mannered. Rooms were well maintained. I would strongly suggest Citrus Lonavala for anyone looking for a stay with your legs up.

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Helpful?
Thank Ramakrishnan N
bhushan1986, General Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, Thank you for posting such gracious comments on Trip Advisor. It was a pleasure to have been of service to you. We are pleased to note that our facilities were to your satisfaction. I have passed a word of appreciation to my colleagues about your satisfactory stay as mentioned in your review. We do look forward to your...

Pune, India
Reviewed 29 September 2015 via mobile

A perfect place for a weekend getaway. We come here often and are never disappointed . The service provided by the staff is excellent..Food is yummy and the rooms are spacious and clean..Various other facilities like board games..movie theatre and swimming pool available... The staff is very friendly and co-operative.. Thank you Citrus for an awesome stay..!

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Helpful?
Thank Neha D
bhushan1986, General Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, Thank you for posting such gracious comments on Trip Advisor. It was a pleasure to have been of service to you. We are pleased to note that our facilities were to your satisfaction. I have passed a word of appreciation to my colleagues about your satisfactory stay as mentioned in your review. We do look forward to your...

Chennai (Madras), India
Reviewed 28 September 2015

Our Stay last week at Citrus hotel Lonavala was very good. There are lots to talk about on the good stuff about this hotel/resort. Service was the best of all with everyone kind & polite right from reception to house keeping to restaurant. Breakup was too good with lot many varieties & the staff were great in taking care of...

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Helpful?
Thank Kamalakkannan_M
bhushan1986, General Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, Thank you for posting such gracious comments on Trip Advisor. It was a pleasure to have been of service to you. We are pleased to note that our facilities were to your satisfaction. I have passed a word of appreciation to my colleagues about your satisfactory stay as mentioned in your review. We do look forward to your...

Mumbai (Bombay), India
Reviewed 28 September 2015

Excellent room and hotel ambience , food , indoor game hall. Entire staff is polite & always concerned about guests (their well being , whether they like the food or not etc.) Special mention about Sunil , Subratoy , Brahma who knew how to make guests comfortable by asking them what they want , explain how to use various facilities,...

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Helpful?
Thank GK_NAMU
bhushan1986, General Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, Thank you for posting such gracious comments on Trip Advisor. It was a pleasure to have been of service to you. We are pleased to note that our facilities were to your satisfaction. I have passed a word of appreciation to my colleagues about your satisfactory stay as mentioned in your review. We do look forward to your...

Bhagalpur, India
Reviewed 28 September 2015

Have been to lonavala many times and always try to book Citrus. It is certainly one of the best place to stay in lonavala that too in decent budget. Rooms are neat and clean . staffs are very friendly. Buffet breakfast is one of the highlight.

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Helpful?
Thank Abhishek K
bhushan1986, General Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, Thank you for posting such gracious comments on Trip Advisor. we are delighted that you chose us once again and It was a pleasure to have been of service to you. We are pleased to note that our facilities were to your satisfaction. I have passed a word of appreciation to my colleagues about your satisfactory stay as...

Mumbai
Reviewed 26 September 2015 via mobile

Best birthday celebrations at hotel citrus lonavala.. Very helpful staff.. Specially Dheeraj Verma and subrat.. Thanks for making it special..they greeted me with citrus greeting and birthday cake.. Made me feel special and paid full attention to all our needs and orders

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Helpful?
Thank Jagpreet M
bhushan1986, General Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, Thank you for posting such gracious comments on Trip Advisor. It was a pleasure to have been of service to you. We are pleased to note that our facilities were to your satisfaction. I have passed a word of appreciation to my colleagues about your satisfactory stay as mentioned in your review. We do look forward to your...

Mumbai (Bombay), India
Reviewed 21 September 2015

As you can expect being Citrus brand, the hotel staff offers good service and very helpful. Location is near to Lonavala main city and is prime. Hence it is better for folks traveling with Public Transport.

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Helpful?
Thank matrixatta
bhushan1986, General Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. I was extremely concerned about your comments, my sincere apologies for the inconvenience caused, yes we did not live up-to your expectation in terms of product. I assure you that I have addressed this matter with the team and very glad to inform you that we...

Mumbai (Bombay), India
Reviewed 21 September 2015

Let me share my recent experience - @ Windows view was a hotel corridor. when I asked the hotel manager - he said it is a best room @ Double bed was having 2 single mattress - hence person in the centre will not be able to sleep ( as I was not able to sleep ) @ You can't...

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2Thank mumbaikar700
bhushan1986, General Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. I was extremely concerned about your comments, my sincere apologies for the inconvenience caused, yes we did not live up-to your expectation in terms of room size and view from room. I assure you that I have addressed this matter with the team and very glad...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Citrus Hotel Lonavala

Address: D T Shahani Road | Near BSNL Telephone Exchange, Lonavala 410401, India
Region: India > Maharashtra > Lonavala
Price Range: $104 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Citrus Hotel Lonavala 3.5*
Number of rooms: 32
Reservation Options:
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Hotel Style:
#2 Family Hotel in Lonavala
#6 Best Value Hotel in Lonavala
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Questions & Answers

Here's what travellers have asked, with answers from Citrus Hotel Lonavala staff and other travellers.
4 questions
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over a year ago

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Questions? Get answers from Citrus Hotel Lonavala staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are great & well priced then better said hotels of lonavala”
 of 5 bubbles , 7 Feb 2017 | Read review
“Please explore room once before check in to have look and feel in advance”
 of 5 bubbles atulemails, 11 Dec 2016 | Read review
“Get a room that looks towards the road”
 of 5 bubbles , 23 Nov 2016 | Read review
“Wait till new wing will be ready...”
 of 5 bubbles pmspmspms, 21 Nov 2016 | Read review
“premier rooms are very spacious”
 of 5 bubbles sunitasmith, 21 Nov 2016 | Read review
5 of 5