Strawberry Hill Hotel
Km. 48 Jl. Raya Denpasar-Singaraja, Baturiti 82191 Indonesia
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US$44
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About
#1 of 22 B&Bs / Inns in Baturiti
Location
Cleanliness
Service
Value
Strawberry Hill's individual cabins incorporate features of a typical Indonesian mountain-style residence, such as wood floors, and wooden-clad walls. Each has a comfortable, colourful and cozy interior, a balcony facing one of Bedugul's dormant volcanoes, and its own en-suite bathroom complete with bathtub and plenty of hot water, for those unexpectedly cool high-altitude evenings. Our restaurant serves tasty Indonesian and international favourites, and on cool nights boasts Bali's only real log fire!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Hiking
Billiards
Children Activities (Kid / Family Friendly)
Airport transportation
Non-smoking hotel
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast in the room
Darts
Car hire
24-hour front desk
Clothes dryer
Laundry service
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Room features
Desk
Housekeeping
Private balcony
Room service
Seating area
Flatscreen TV
Bath / shower
Complimentary toiletries
Sofa
Telephone
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL STYLE
Romantic
Languages Spoken
English
Location
39Car recommended
Grade: 39 out of 100
67Restaurantswithin 10 km
31Attractionswithin 10 km
Contact
Km. 48 Jl. Raya Denpasar-Singaraja, Baturiti 82191 Indonesia
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334Reviews5Q+A40Room tips
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There is plenty to love about these cute little wooden cabins with relaxing outdoor patios and 360 degree windows. The staff is extremely friendly and although there isn't much to do due to the location there is a pool table and darts in the restaurant which closes at 10pm. The temps are much cooler as noted by previous reviews and there is a computer (rather slow) on the restaurant's second floor incase you need to check in. The food wasn't great, Had the veggie curry and banana fritters was my highlight and a very soggy apple pie my low light. Breakfast also basic but of course what it is known for are the strawberries which were certainly tasty!
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Date of stay: November 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from SambalSamuiBali, Owner at Strawberry Hill Hotel
Responded 18 Dec 2018
Thank you for a helpful and fair review. We are definitely looking into the apple pie situation as the top priority!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I love it here, my favorite place. Things to not like........nothing. Things to like........everything! Strawberry Hill is an ideal overnight stop on a road trip to the north coast, the cool weather is a pleasant change from the heat and humidity along the coast. The cabins are beautiful, gardens exquisite, comfortable beds, plentiful breakfast, and superb views on a clear day, right across to Mt Agung.
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Date of stay: September 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from SambalSamuiBali, Owner at Strawberry Hill Hotel
Responded 3 Nov 2018
Thank you for seeing the best in us, and for truly appreciating how hard the team tries to keep Strawberry on top of the Hill! Such reviews make it all seem very much worthwhile.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Let us start with a bit of context. It was raining heavily when we visited so the view couldn't be appreciated. The cottage itself was fine but due to the rain, the bed felt damp. Dinner options are few since the hotel is situated between two roads and the quality of the hotelrestaurant is inadequate. Car noise goes on during the night. Everything was clean and looked sharp. The breakfast is brought to you in the morning and was good!
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Date of stay: September 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from SambalSamuiBali, Owner at Strawberry Hill Hotel
Responded 8 Sep 2018
Thank you for taking the trouble to write us a considered review. The rain often does affect our guests' satisfaction, and this we know from long experience. We are constantly doing our best to minimise the effects of humidity, and lack of sunshine for days on end. We have heat lamps in all rooms, and we also rotate dehumidifiers around all rooms. It's really not an easy one to solve. Indeed dinner options in Bedugul are few. But our menu has been very carefully created, and is we feel appropriate to the size and type of property we have, and the clientele we serve. We will always be trying to improve it.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for two nights at the Strawberry Hill Hotel and we had a good experience over here. The staff is very friendly and the food tasted well. I especially liked the curry. The area was much colder than at other places in Bali, but that is expected when you're staying at this altitude in the mountains. Just be sure bring some warm clothes, so there's no need to complain. The Wifi was not really good in our cottage, but works well at the restaurant and other cottages. We spend our day at the botanical gardens, which is a lovely big park nearby. If you're not someone who complains about every little detail, I would definitely recommend this place.
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Date of stay: September 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from SambalSamuiBali, Owner at Strawberry Hill Hotel
Responded 5 Sep 2018
We thank you for a very positive review. We do take your point nevertheless, that smaller details may still need working on. We will keep on trying!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We stayed here for 2 nights. The wooden cottages were lovely! They have tea/coffee making facilities and a nice bathroom with bath and shower. The garden is very nice too, with a pond and small strawberry garden. You can have your breakfast served in your cottage if you please. The staff of the restaurant and reception were super friendly. They even prepared take out lunch for us when we went for a day out to the botanical gardens. The botanical garden is a great day trip from the hotel, if you do it by foot like us. It was a bit chilly in the area when we were there, but that is to be expected at that height! And the hotel does offer hot water bottles or there’s a fireplace at the restaurant to warm up. Overall we enjoyed our stay here and would recommend this place to…
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Date of stay: September 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from SambalSamuiBali, Owner at Strawberry Hill Hotel
Responded 5 Sep 2018
Thank you so much for taking the trouble to write us such a kind and comprehensive review!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spent a night at Strawberry Hills as part of a tour. The room was simple but well put together - cosy and comfortable, and everything worked. The restaurant is good and very reasonable. The fresh strawberry waffles are very good, and the sekoteng hot drink is very tasty (and tangy!) The slightly cooler climate here makes for a very comfortable night's sleep.
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Date of stay: September 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from SambalSamuiBali, Owner at Strawberry Hill Hotel
Responded 5 Sep 2018
We're so glad to have your kind feedback. Thank you
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We stayed here only one night so had lunch at their restorant and food is nothing good.. in a place like this i imagined more, but its okey. Nothing to do around here.. we already had visited their tample on a lake so really nothing to do. Also they forgot our breakfast so we had to go and order it again and when we finally got it, eggs where raw or even rotten(not sure).. :D
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Date of stay: August 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from SambalSamuiBali, Owner at Strawberry Hill Hotel
Responded 27 Aug 2018
Eggs rotten? Nope, and better unsaid if unsure :D The food has a lot that's good. It's mainly Indonesian, yes, as we are quite a simple sort of place, and aimed at travellers, rather than just tourists. There's plenty to do and see around Bedugul, other than just the temple and lake - we do list several activities and places to visit, and also offer the services of an excellent guide for trekking and walking in the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We stopped at Strawberry Hill during our tour around Bali. Having arrived in the afternoon the place seemed hidden and cold, although the rooms are great, little warm cottages with all amenities. But the morning was a full surprise with all the colors of the garden. The restaurant service is a bit slow but everybody is so kind, you barely notice the delay. Would love to come back
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Date of stay: August 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from SambalSamuiBali, Owner at Strawberry Hill Hotel
Responded 27 Aug 2018
You were indeed fortunate to see the colours so beautiful the next morning. Fine photos!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi, I do not write reviews a lot, but I do make an occasion on this one! The cottages look really cute and the garden is clean and well designed! When you enter the room, it smells duff (not good), it kinda smells like old wood in your basement. The room was quite cold. Your hotel is situated at an elevation of 1400m and you did not even provide a small heater in the rooms. The service at your restaurant was not the standard I was used to! The plates were never taken off the table before the other plates arrived! The garçon did not let us taste the wine before we could drink it and the rose was disgusting! The food was not that good. I am sorry for writing such a review, but this was my honest opinion. Cheers
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Date of stay: August 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from SambalSamuiBali, Owner at Strawberry Hill Hotel
Responded 25 Aug 2018
We welcome your honest opinion, and we try to learn from constructive comments, and improve things. Indeed August is the coolest month of the year, during which temperatures can drop to 22 C daytime, and as low as 15 C in the middle of the night. Not I'm afraid justification for installing heating in every room. Guests sometimes arrive in Bedugul dressed without any expectation of feeling cold in Indonesia. We will research small heaters again - we did so, but heaters are not found anywhere in Indonesia, either in homes, hotels, or for sale, as they are so rarely necessary, and they use so much power. We would need to source them overseas. We do offer hot water bottles for your bed, advertising the fact in the rooms, and our duvets are cosy. There's a log fire in the restaurant - just about unique in Indonesia. We do our level best to keep all rooms smelling fresh - it's quite a challenge, as humidity is high even in August, and in recent years there's been an abnormal amount of daily cloud, rain, and mist. There often simply are not enough hours of sunlight to warm up the rooms sufficiently to remove the dampness. We cannot provide air-conditioning, as this leads to more dampness whenever it's turned off, and our hotel is not a block of rooms. We do have several de-humidifiers, which we rotate between rooms while they are empty - this is very effective in fact, and our housekeeping store is dehumidified at all times. We also have heat lamps in every room, which are turned on only whenever the room is unoccupied, because they are unsightly and bright. We open windows each and every day to ventilate the rooms and to equalise the outside and inside air. In short, we do our very best. But sometimes the conditions get the better of us, and it's probable that during August we've been running quite full, and the de-humidifier rotation has lapsed. We're very sorry, and we'll be trying harder.. I'm sorry you were not used to such poor service in other restaurants. We try to make sure that our service is friendly and helpful. But we wouldn't dream of claiming that Strawberry Hill is in the 5-star league in terms of staff training/professionalism, culinary excellence, or room rates. We note - and thank you for - your comments about not removing plates. This happens when we are busy, but that's not an excuse, and we'll do more training. Your point about the wine is noted, although we would just mention that all our wines are local or use imported fermented grapes from Australia, and all are screw-top - many guests tell the waiters that it's not necessary to taste such wine, so they get confused!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful grounds and rooms! Great view. Quiet area - not much around. Wifi offered in room but never worked. Separate wifi offered in restaurant, but also did not work. Please don't waste our time, if yo are not going to have adequate wifi anywhere, just say you dont have it. TV was difficult - 30 channels mixed in with 50 channels that didn't work. Turn channel, wait 2 seconds to see if it's a working channel or just static. Repeat 80 times. No screens in windows. No AC but, very high elevation, so night was cool & didn't need AC (for reference, I always crank AC full blast).
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Date of stay: February 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from SambalSamuiBali, Owner at Strawberry Hill Hotel
Responded 10 Aug 2018
Thank you for your review. Very sorry about the WiFi, which we assure you normally works. It was down, and often is, unfortunately, and it's out of our control. TV - looking into that one now, as our setup must has just changed.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$46 - US$51 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaBaliBaturiti
NUMBER OF ROOMS
17
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