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Staybridge Suites Kansas City - Independence

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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Staybridge Suites Kansas City - Independence
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118 Reviews from our TripAdvisor Community

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Showing 117: English reviews
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Boston, Massachusetts
Reviewed 1 week ago

We stayed at this hotel during our recent trip to Kansas City, we were there attending the NASCAR race. The employees that we met were all very friendly and helpful. The entire facility, including our room, was very clean and well maintained. The complimentary breakfast was much better than what we have had at other hotels recently - fresh fruit,...

Thank Gizmo311
Management response:

Dear Valued Guest, Thank you for taking the time to share your recent experience at the Staybridge Suites in Independence with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the parking lot caught my attention. I am...

Missoula, Montana
Reviewed 12 October 2016

We stayed here for one night after a long day of traveling. We had been looking for a nice, safe looking hotel for at least an hour before and were exhausted and aggravated. The second I walked into this hotel, the guy working at the front desk (I think his name was Danny?) was cheerful and helpful and made the...

Thank krismb12
About Hotel's Favourite Review
Pawnee, Oklahoma
Reviewed 3 weeks ago

I think this could be a nice hotel if the staff was a little more on top of things. My husband stayed there for 3 weeks in April, and is currently on his last week of another 3 week stay. The kids and I went up to visit and were a little disappointed. My main complaint is the cleaning service....

Thank Amy H
Management response:

Dear Valued Guest, Thank you for feedback in regards to your recent stay at the Staybridge Suites in Independence, MO. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you incurred. We have shared your feedback...

Saint Louis, Missouri
Reviewed 3 April 2017

We stayed on Satuday night Arpitl 1, 2017, we asked for handicapped room for my husband is disabled and cannot walk far. They put us on second floor as far away from elevator as physically possible. The light bulb was out on desk lamp, there was no toilet paper and roll was out my morning, no facial tissues at all....

Thank karenlou2017
IHGService, Guest Relations Manager at Staybridge Suites Kansas City - Independence, responded to this review

Dear karenlou2017, Thank you for your recent stay with us and reviewing our property. Please accept our sincerest apology for the experience you had with the room you received, specially with the quality of the furniture and amenities. We also apologize that our breakfast selections was not to your liking and the and the service you had fell short of...

Chariton, Iowa
Reviewed 3 March 2017

We were new to this type of long term stay place. Several things could have been better--the maid service was sporadic , the room was reasonably clean but the worst thing as the tiny trashcans, in a room with a kitchen area.

Thank U3359IDMartinB
Cuyahoga Falls, Ohio
Reviewed 4 December 2016

The person at the front desk for check in was very friendly. We had a dog with us and had no problems in that respect. The room was good size and as advertised. My main issue with the hotel was the cleanliness of the room (specifically the bathroom.) There was black mold around the tub, hair on the wall in...

Thank Aaron3838
IHGService, Guest Relations Manager at Staybridge Suites Kansas City - Independence, responded to this review

Dear Aaron3838, Thank you for staying with us and taking the time to post a review of our property. I am to know that you found our check in staff friendly. However, we are sincerely sorry that you did not enjoy your experience with us particularly with the cleanliness of the bathroom. Please be assured that this will be addressed...

Reviewed 18 October 2016 via mobile

This hotel is very nice and inviting. The lobby is very comfortable and give the feeling of being home. Staff is great. Rooms are clean and comfortable and with modern appliances The location is ok no food in walking distance. Great place to stay

Thank Rodney L
Reviewed 25 July 2016 via mobile

We recently stayed here for 2 nights while in town for a Royals game. The location is perfect. Near lots of shops and restaurants. Pool area was nice and breakfast had plenty of variety. The bedroom is separated from the rest of the suite by a door. Our 2 boys made it fine on the sofa bed. When we checked...

Thank Alp186
IHGService, Guest Relations Manager at Staybridge Suites Kansas City - Independence, responded to this review

Dear Alp186, Thank you for being our guest and for sharing your feedback from your recent stay. It is nice to hear that you were satisfied with our hotel's amenities and facilities. However, we regret to know that your stay would have been perfect had it not been with the smell of smoke in the room and for that, we...

Reviewed 20 July 2016

The location is good, in a somewhat quiet location near Independence Center and close to major access roads. This extended stay IHG property offers a complimentary light dinner at least 3 nights a week (Tue-Thur). Staff was accommodating and provided roll-out beds. Thanks.

Thank Michael M
New York City, New York
Reviewed 15 July 2016

If your looking for a really cool down to earth hotel where you can actually sit back and relax, then this is the place to go. My favorite part is all the extra space in the rooms that give me my space for comfort. Nice staff as well, overall very great small hotel.

Thank Troy B

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04/06/2017 05/06/2017
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  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
All suites hotel. 102 suites: studios; one-bedroom; two-bedroom; conference suites. All suites have a full kitchen. Pet friendly hotel offering complimentary full breakfast buffet daily. Sundowner receptions Tues, Wed & Thurs evenings, offering a light meal, beer & wine complimentary. Business Center, complimentary guest laundry, outdoor salt water pool & spa, all suites feature DVD players, DVD's available on loan at Front Desk, Fitness Center, and many additional features. All of the comforts of home while on the road. ... more   less 

Additional Information about Staybridge Suites Kansas City - Independence

Address: 19400 E 39th Pl, Independence, MO 64057-2355
Region: United States > Missouri > Independence
Price Range: $189 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Kansas City - Independence 3*
Number of rooms: 102
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Also Known As:
Staybridge Suites Kansas City - Independence Hotel Independence
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Kansas City - Independence staff and other travellers.
4 questions
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Saint Louis, Missouri
10 months ago
Philadelphia, Pennsylvania
over a year ago

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Questions? Get answers from Staybridge Suites Kansas City - Independence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get there early so you actually have a parking space.”
Gizmo311, 14 May 2017 | Read review
“Maybe drive on down the street.”
U3359IDMartinB, 2 Mar 2017 | Read review
“Any room here is GREAT”
pahcad, 27 Jun 2016 | Read review
“Choose a room with a view of the pool and courtyard - it's very pretty.”
ARmomOF3, 1 Oct 2015 | Read review
“If you get a top floor that faces east sometimes you can see turkeys in the field east of the hotel”
NB417, 29 Jul 2015 | Read review
5 of 5
US$127* /night
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Prices are for 1 room, 2 adults
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