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Quality Inn & Suites Kansas City I-70 East

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Quality Inn & Suites Kansas City I-70 East
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185 Reviews from our TripAdvisor Community

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Showing 184: English reviews
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 September 2015

Pass this one up, had been traveling for 15 hours, and been staying in Comfort and Quality Inns for the trip. Was tired and thought this would bee a good fit, having good experiences at all the other hotels. Don't be fooled by the front desk or reception area. The rooms are dated, wall paper falling off the walls, electrical... More 

Helpful?
Thank whj1260
Personnels, Front Office Manager at Quality Inn & Suites Kansas City I-70 East, responded to this review

Dear Guest, Thank you for responding to our survey, we appologize for not meeting your standards. We arein the process of updating and remodeling our hotel, we are asking that you come back and give us another chance. Please call hotel ask for Connie ad we will apply an appropriate discount for your next stay. Thank you FDM Connie More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 September 2015 via mobile

WoW what excellent stay.Soon as you pull up.You notice the Wonderful water fountain. amazingly beautiful.soon as you come in.Not matter who you are.treated with royalty. The front desk person. George greated me with a bright smile.welcome quality inn on independence.ask is this your time.i said yes.ok.theres a price chopper across street if you need anything.grocery items.there are plenty of barbecue... More 

Helpful?
Thank Marques P
Personnels, Front Office Manager at Quality Inn & Suites Kansas City I-70 East, responded to this review

Dear Guest, Thank you for responding to our survey. We are pleased that you enjoyed your stay. We appriciate the feedback and we look forward to seeing you in the future. George and Amanda are great Front desk agents. We are soo happy that you took time to reccognize there good work. Thank you FDM Connie More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 September 2015

Be warned... I was told to always check a hotl before staying .... Better to sleep in your car ... It's cleaner! Walked into the bathroom which is from the early 1960's and it was gross, refrig dirty and old, bed was passable after a few sleeping pills. Decided NOT to walk on the carpet with bare feet ( filthy)... More 

Helpful?
Thank Wise1one
Personnels, Front Office Manager at Quality Inn & Suites Kansas City I-70 East, responded to this review

Dear Guest, We would like to apologize for not meeting your expectations. We are currenly remodeling and updating our hotel. We apologize for innconvenience. We have spoke to our house keeping dept and they will be taking additional training. Please come in the future and give us another chance if you call hotel directly ask to speak to Connie and... More 

Peralta, New Mexico
Level Contributor
73 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 15 September 2015

Hubby and I booked a weekend here to take our kids to a ballgame and to Worlds of Fun. We booked two rooms, one a suite and the other a regular room. When we checked in the air conditioner in our room was broken and I was anxious because the place was sold out. They addressed it immediately and replaced... More 

Helpful?
Thank Carrie C
Personnels, Front Office Manager at Quality Inn & Suites Kansas City I-70 East, responded to this review

Dear Guest, Thank you for responding to our survey, We are pleassed that you enjoyed your stay and we look forward to seeing you in the future. Thank you FDM Connie More 

Port Coquitlam, Canada
Level Contributor
122 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 12 September 2015

Nice, clean and comfortable hotel. George, at the front desk, is a helpful, friendly guy. 15 minutes at most to the football and baseball stadiums, less than that to Walmart and lots of places to eat or shop. Reasonable access to downtown KC at a price considerably less than the downtown or close to downtown hotels/motels. Right off I-70, so... More 

Helpful?
Thank Garry H
Personnels, Front Office Manager at Quality Inn & Suites Kansas City I-70 East, responded to this review

Dear Guest, Thank you for your pleasant words we appreciate your feedback and we are pleased you filled out a survey. George is a new hire here and we are very pleased with his work. He is a great asset to our company. We look forward to seeing you in the future. Thank you FDM Connie More 

Louisville, Kentucky, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 4 September 2015

A good motel for staying overnight while traveling. Convenient location particularly to restaurants and gas stations. The front desk person was extremely helpful and courteous. The room was clean, spacious and well appointed.

Helpful?
Thank Jim P
Personnels, Front Office Manager at Quality Inn & Suites Kansas City I-70 East, responded to this review

Dear Guest, Thank you for responding to our survey, we appreciate your feed back, We apologize for the issues that occurred. We want to ask that you give us another chance we would like to give you a discount on your next stay .Please call hotel and speak with Connie the FDM and we will make your reservation .Thank you... More 

Cuba, Illinois
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 August 2015

We stayed 1 night at this motel on our way home from Colorado Springs. Would not recommend it to anyone! Rooms are dirty, it was freezing in our room so we turned off the ac before we went to eat - we asked the manager if the restaurant next door was ok - we were hungry for barbecue and he... More 

Helpful?
Thank mawgaw9
Personnels, Front Office Manager at Quality Inn & Suites Kansas City I-70 East, responded to this review

Dear Guest, Thank you for responding to our survey, I appologize for us not meeting your expectations. We are remodeling our hotel and have put our crew into detailed training , we do apologize to you and hope that you give us another chance and come back and visit us . Thank you FDM Connie More 

Saint Louis, Missouri
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 August 2015

Booked 4 rooms for a large family visit and arrived late Friday night to a full hotel. From parking lot to lobby witnessed another patron shouting a string of obscenities while gathering his things to check in. While finding our room, an elderly man, clearly confused and a bit ornery/angry, was shouting at my sons that he didn't know where... More 

Helpful?
1 Thank D_in_STL
Personnels, Front Office Manager at Quality Inn & Suites Kansas City I-70 East, responded to this review

Dear Guest, Thank you for responding to our survey, we would like to apologize for not meeting your expectations. We will be having a enmployee meeting and discuss all issues, again we do apologize,. We would like for you to give us another try and we are giving you a 30% discount on your next stay. Thank you FDM Connie More 

Colorado Springs, Colorado
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 August 2015

Drove for 12 hours. Pulled in here and got room. It was room 104. About 8:30 PM hammering and banging started coming from room above. Called front desk at 8:45 they said it was a repair being done and would end soon. 9 PM go to take a shower and run water for 5 minutes but it is still call.... More 

Helpful?
Thank Geoff D
Personnels, General Manager at Quality Inn & Suites Kansas City I-70 East, responded to this review

8-7-2015 ref: Response to your unpleasant experience, Dear Geoff D Colorado Springs, Colorado I sincerely apologize to you for issues you faced during the stay. And, I would personally like to thank you for connecting the Flapper chain that made Toilet water tank seeping heesing water into the drain. Geoff, I would make correspondences regarding noise from new Bathroom Vanity... More 

1 review
Reviewed 25 July 2015 via mobile

Will not stay here again and would recommend to any one that asks to give it a pass. Billed as non- smoking the wave of stale cigarette stench was quite over powering when we opened the door. Stayed anyway as we all were very tired and it was late. Felt like I had slept in an ash tray.

Helpful?
Thank Jonathan V
Personnels, Front Office Manager at Quality Inn & Suites Kansas City I-70 East, responded to this review

Dear Guest, Thank you for responding to our survey, we apologize that we did not meet your needs. We would like for you to give us a second chance we are offering you a discount of 25% off your next stay. Thank you FDM Connie More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The hotel is located right on I-70, 4 miles from the Kansas City Chiefs-Arrowhead Stadium. Also near to the Kansas City Royals MLB-Kauffman Stadium and the Riverboat Casinos. Just minutes from the Gateway to Independence, Missouri. Steps from major activities and events in the area, a superb East Kansas City location. Complimentary daily hot breakfast included in room rate, free WIFI in all rooms, plenty of free, onsite parking and easy access to nearby freeways. ... more   less 

Additional Information about Quality Inn & Suites Kansas City I-70 East

Address: 4200 South Noland Road, Independence, MO 64055 (Formerly Regency Inn)
Region: United States > Missouri > Independence
Price Range: $87 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Kansas City I-70 East 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Quality Hotel Independence
Quality Inn And Suites
Quality Inn Independence
Independence Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites Kansas City I-70 East staff and other travellers.
2 questions
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Questions? Get answers from Quality Inn & Suites Kansas City I-70 East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for first floor if you have a lot of luggage. Ask for a room away from the Interstate if the traffic noise will be a problem for you.”
 of 5 bubbles Sarvin4, 1 Aug 2016 | Read review
“Make reservations by phone with hotel not Choice website/call center, points program not that great an experience. Didn't seem pet friendly.”
 of 5 bubbles 683BarbaraG683, 1 Aug 2016 | Read review
“1st floor rooms were quiet”
 of 5 bubbles RichardR385, 16 Jun 2016 | Read review
“No elevators- so be prepared if second floor.”
 of 5 bubbles marionb10513, 5 Jun 2016 | Read review
“the pool area has a great view”
 of 5 bubbles 359jennys, 28 Jan 2016 | Read review
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