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The facilities are a bit worn, but the staff was helpful. Room near the back hall was noisy, and it could use some updating. HVAC unit thermostat was a bit off temperature-wise. The location was convenient to a few restaurants. The computer was down when...More
Response from Cara G, General Manager at Fairfield Inn Kansas City IndependenceResponded 17 February 2017
Thank you for staying at the Fairfield Inn, Independence. We appreciate the nice comments you made about our staff and hot breakfast. I apologize for the issues you encountered during your stay. Please reach out to the hotel directly so your folio can be emailed...More
We took a group of college students to KC and stayed at this hotel. The staff were some of the kindest I've ever met. They kept the lobby and the pool open late so our students could enjoy them, plus they offered us hot chocolate...More
staff was very nice and eager to please. the staff even cleaned the ice off all of the cars in the parking lot. very nice..had everything in the room that I needed. Housekeeping did a wonderful job. cant say anything bad about this place.
I will NEVER recommend this hotel to anyone! Worst experience I've EVER had!! Room was unclean, hair in the shower, door broke to my room causing me to be locked out for over 3 hours! And the maintenance guy didn't have keys to get in...More
1 Thank mouse01616
Management response:Responded 16 November 2016
Thank you for taking the time to provide feedback over your recent stay. Please accept our sincere apology for the issues you encountered during your stay with us. We have shared your feedback with the appropriate hotel staff to ensure these issues are isolated...More
Found late and great rate Breakfast was very good and hotel was overall clean and staff was very pleasant. Easy access to major Highways and restaurants. would stay here again anytime I am in KC . two thumbs up
US$81 - US$153 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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