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Aston Palembang Hotel & Conference Centre

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Aston Palembang Hotel & Conference Centre
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321 Reviews from our TripAdvisor Community

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Showing 154: English reviews
Reviewed 1 week ago

This time i wasn't too excited but also not too bad for me to stay. The room & cleanliness are great. Unfortunately the service from the staff were just average. Front Office staff didn't explain more about guest's rights while staying at the hotel, e.g how to connect wi-fi, time for breakfast, other facilities we can use (all of those...

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Helpful?
Thank febudhi
Jakarta
Reviewed 1 week ago via mobile

I just had an overnight stay and it was more than a decade since I visited the city so I had less idea where it is located. Nothing much around so when I realised that I was in trouble when I forgot my phone charger. Luckily the hotel staff was kind enough to have my phone charged. The smoke free...

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Helpful?
Thank Pandu_9
Jakarta, Indonesia
Reviewed 2 weeks ago

The location is not far from the airport, around 30 minutes, and has good access to reach Sudirman St. It can be your alternatives if you visit Palembang. What I like most from Aston is coziness, it's like being in your own home. The services are great, 2 thumbs-up.

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Helpful?
Thank BaQikukk
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

BaQikukk, it was pleasure to have you staying with us, we are definitely happy to know that our service meet up you expectation, looking forward to welcoming you soon .. Best Regards

Reviewed 2 weeks ago via mobile

The hotel is clean and near the airport, the staff is friendly and helpful. This hotel is good for working or conference. The breakfast also good. A lot of variety. Its also close to DianPelangi and also in front of hospital.

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Helpful?
Thank Putri D
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Putri D, thank you for visiting and reviewing our Hotel... we are happy to know that you enjoy the Breakfast, facility and the service, hope we can meet on your next trip to Palembang and have a chance to stay with us again ... see you

Jakarta Selatan
Reviewed 2 weeks ago

Overall nice hotel. Location is great, Clean & comfort room, good service, Fast check in/out, Nice breakfast. Good internet connection which is very important for business traveller like me Try kwetiau Asun across near the hotel, delicious traditional chinese food

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Helpful?
Thank ivanrL5963HR
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

ivanrL5963HR, Thank you for reviewing our Hotel and having good experience during your stay at our Hotel. we are happy to know that you enjoy our service and facilities. now we are upgrading the speed of the Internet up tp 300 mbps ..happy surfing and Enjoy it !..

Jakbar
Reviewed 2 weeks ago

It was less expected, felt like not an Aston's group service. A non-smoking room shall be completely free from bad smell even to the area like wall or furniture. Also, the correction offered by giving a room fragrance spray was not enough.

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Helpful?
Thank sofyanh526
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Dear sofyanh526, thank you for your time reviewing Hotel aston Palembang, we do apologize for the room, that was out of your expectation, we will make sure for the next visit you will get the best room with free from cigarettes smell . looking forward to welcoming you back in the very near future.

Jakarta, Indonesia
Reviewed 2 weeks ago

I only stayed for one night and used the room just for sleeping, so there wasn't much that I could say. Location is good since it's quite near to my destination. There's a small swimming pool and a gym. The room is spacious and clean. Breakfast was alright, they had a mix of local and international cuisine.

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Helpful?
Thank bidk
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

dear bidk, thank you for your time reviewing Our Hotel .. we are happy to know that you enjoy staying with us during your visit to Palembang. we are more than happy to welcoming you back some day in our Hotel.. Best Regards

Bandung, Indonesia
Reviewed 3 weeks ago

Breakfast are lots of menu and delicious. Swimming pool is nice, clean and deep enough. room very comfortable, clean, but the window is to small. If you find hotel to stay during your busines trip in Palembang, this hotel is recommended.

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Helpful?
Thank suryaanggraito
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Dear suryaanggraito, glad to hear that you were happy with our service and product and thank you for the recommendation. we will pass this good news to all of our staffs as it is very motivate them to do better . see you in Palembang

Tangerang
Reviewed 3 weeks ago

Absolutely recommended, breakfast always good, clean room, fast response, near to every where, if i have to traveling to somewhere and must stay in the city i will choose aston hotel for stay. Good place and keep it up

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Helpful?
Thank Yusapranajaya
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Dear Yusapranajaya, It was pleasure to have chance to serve you better... we are very happy to know that you are satisfied with the service and our facility. now we are increasing the speed of Internet up to 300 MBPS. hope you can enjoy the wifi during your next stay with us . See you

Palembang, Indonesia
Reviewed 4 weeks ago

It's a good hotel but the room is small. Not suitable for family trip. The food is good enough. It has a gym and a pool. The pool is small, but good enough. The fee is fair enough. Not bad but not the best

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Helpful?
Thank mrm537
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this review

Dear mrm537, Thank you for your time reviewing our Hotel while staying with us in Palembang. we also have bigger room available or I would suggest you for your next trip to take a room connected with family in order to get bigger room. looking forward to seeing you in Palembang on your next visit..

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Breakfast
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Aston Palembang Hotel & Conference Centre

Address: Jln. Jenderal Basuki Rahmad No. 189, Palembang 30126, Indonesia
Region: Indonesia > Sumatra > South Sumatra > Palembang
Price Range: $70 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aston Palembang Hotel & Conference Centre 4*
Number of rooms: 163
Reservation Options:
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Hotel Style:
#1 Spa Hotel in Palembang
#1 Luxury Hotel in Palembang
#3 Business Hotel in Palembang
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Questions & Answers

Here's what travellers have asked, with answers from Aston Palembang Hotel & Conference Centre staff and other travellers.
1 question
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Questions? Get answers from Aston Palembang Hotel & Conference Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room on south view”
  • sajadah
  • Spacious working table
  • soft and big sofa
  • scenery of palembang city
 of 5 bubbles 472imams, 25 Aug 2016 | Read review
“Rooms Pool view much better .”
 of 5 bubbles tohirali, 18 Jul 2016 | Read review
“complete breakfast menu”
 of 5 bubbles nindy_herninda, 25 May 2016 | Read review
“get top floor rooms”
 of 5 bubbles gemaa176, 3 Mar 2016 | Read review
“ask for city view”
 of 5 bubbles stillold, 29 Feb 2016 | Read review
5 of 5
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