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American Star Hotel

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American Star Hotel
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7 Reviews from our TripAdvisor Community

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Showing 7: English reviews
Den Bosch, The Netherlands
Reviewed 19 April 2016

I made a booking on agoda.com and got a booking confirmation for this hotel. When I arrived at 11 pm they told me that they had no room (and they didn't cancel my booking). I asked for the manager. He was drunk and told me to leave. Because it was festival season I spend 3,5 hours searching for a hotel...

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Thank Deborah1987
New Delhi, India
Reviewed 16 February 2016

This is not a hotel at all. There is no service. Small an ill furnished rooms. There is no staff who could communicate in English. There is no dinning facility. Far away from the city. There is no kitchen. Good only for overnight sleep.

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Thank krishangoel42
Bombay
Reviewed 8 January 2016

Found the place a little far away from the main city. It's next to the Gregory lake but at the time of our stay the lake was dry. Average place in terms of decor & cleanliness. The hotel appeared to be a little run down as well.

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Thank Rochelle R
Reviewed 23 December 2015

The good thing is about this hotel is you will still feel like you are in Nuwara Eliya town though it is 1.5 km far from the city center. Hotel is situated at the end of the Gregory lake which makes you feel like staying in the city. And all the way to city is filled with hotels and would...

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Thank surath d
Sydney, Australia
Reviewed 27 October 2015

This happened in 2012. Booked the family room (advertised as the luxury room) but it was given to some other family when we arrived. Hotel Manager said he will give me two ordinary rooms instead, as it is already given to someone. So I requested that I will go find some other place and whether he can refund deposit money...

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2Thank ranilma
Italy
Reviewed 6 July 2015

Really, don't go there. We must warn you this was really a horrible experience. When we arrived, people did not know about our booking (done through booking.com, so we thought it was safe). The place is filthy, we had to stay for the night but we just wanted to go out as soon as possible. We absolutely did not want...

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Thank Danielearro
Kadawatha
Reviewed 20 April 2015

Staff refused to give accommodation for the confirmed booking made on bookings.com website. offered some other hotel at very exorbitant price. It must be with a cut for the Manager at American star. Very bad people.

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1Thank KadawathaSendra

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Tennis Court
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about American Star Hotel

Address: 126/4 Mahagasthota Junction,, Nuwara Eliya, Sri Lanka
Region: Sri Lanka > Central Province > Nuwara Eliya
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Questions & Answers

Questions? Get answers from American Star Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid this hotel”
  • shows the best room on ground floor
 of 5 bubbles krishangoel42, 15 Feb 2016 | Read review
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