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La Quinta Inn & Suites Hot Springs

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398 Reviews from our TripAdvisor Community

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Showing 397: English reviews
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Hot Springs, Arkansas
Reviewed 4 days ago NEW

Review collected in partnership with La Quinta
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Helpful?
Thank N7617ZHguestg
00gc, Manager at La Quinta Inn & Suites Hot Springs, responded to this review

Minneapolis, Minnesota
Reviewed 1 week ago via mobile

The staff is very friendly and helpful but the hotel itself I felt needed a makeover. The keys to our room didn't work at least 4 times and the latch was screwy you had to body slam the door to get in . The printer in the business center didn't work and the room was bare bones . No safe...

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Helpful?
Thank jackie h
00gc, Manager at La Quinta Inn & Suites Hot Springs, responded to this review

Jackie, thank you for taking the time to share your review. We are happy to read your feedback, including both compliments on our service and opportunities for improvement. Unless a hotel is brand new, renovations are always ongoing within a hotel, usually on a rotating basis. We pride ourselves on being committed to keeping our facilities maintained, clean, and periodically...

Hot Springs, United States
Reviewed 1 week ago

We had an awful experience checking in. Our rooms weren't ready, despite it being well past check in time, and our 10-15 minute wait turned into an hour plus. The front desk worker was rude and unhelpful throughout this entire situation. The rooms were (eventually) nice, and everything else was fine, but I was incredibly put off by the rudeness...

Review collected in partnership with La Quinta
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1Thank jonathanpU1186OS
00gc, Manager at La Quinta Inn & Suites Hot Springs, responded to this review

Dear jonathanpU1186OS, Thank you for being a guest of La Quinta Inn & Suites Hot Springs and for taking the time to share your experience. Although we are pleased you enjoyed your room, we are very sorry for the difficulties you experienced. Your feedback will be shared with our management team and your concerns will be addressed. We hope you...

Oklahoma
Reviewed 1 week ago

The Hotel is really clean, staff is well trained and very nice.. The hotel is not a place to stay if you want to sleep. The walls are paper thin, and you can hear everything. We stayed on the ground floor and people above kept us awake all night.. They sounded like they were running across the floor all night.....

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Helpful?
Thank jv2275
00gc, Manager at La Quinta Inn & Suites Hot Springs, responded to this review

Dear jv2275, Thanks for staying with us. We appreciate your valuable feedback and regret that we disappointed you in multiple areas during your stay. Although we are thrilled you appreciated our friendly staff and clean facilities, the excessive noise and disappointing swimming experience are not typical of our daily operations. Your feedback will be addressed with our management team so...

Fort Worth, Texas
Reviewed 2 weeks ago via mobile

Check in was easy. However, when we got to the room there was a nasty spice smell. The neighbors took a shower and it was so loud we could not even hear our tv. The people above us must of had children, running back and forth. We actually thought they were doing construction. We asked to be moved to an...

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Helpful?
Thank Cricket721
00gc, Manager at La Quinta Inn & Suites Hot Springs, responded to this review

Thank you very much for staying with us and for taking the time to write a review. Please accept our apologies for the noise issues you encountered. We want every guest who stays with us to have a positive experience and based on your comments, we obviously did not succeed in our goals. We hope you will give us another...

Reviewed 3 weeks ago

A very clean, friendly hotel that I would strongly urge people to stay at. A great staff, very nice room, and traveling alone I felt very safe and secure. Don't pass this one up, there was ample parking and the parking lot was well lit. There was a lot of parking in front of the hotel and lit very well....

Review collected in partnership with La Quinta
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Helpful?
Thank 790janetb
00gc, Manager at La Quinta Inn & Suites Hot Springs, responded to this review

Thank you for taking the time to post your wonderful review and sharing it with the future travelers. Our entire staff at La Quinta Inn & Suites Hot Springs works hard to exceed our guests' expectations, so we are glad we accomplished this while you were here. We also appreciate you highlighting our parking facilities and look forward to serving...

normangee, United States
Reviewed 3 weeks ago

Had a fun time in Hot Springs at the horse track. La Quinta made it all possible. I love the pet policy. Saves me a lot of money not having to kennel my dogs. However the fan in the bathroom was a little annoying. Hot Springs is a beautiful place and I am looking forward to another visit and stay...

Review collected in partnership with La Quinta
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Helpful?
Thank O3152QFdenniss
00gc, Manager at La Quinta Inn & Suites Hot Springs, responded to this review

Thanks so much for sharing your experience at La Quinta Inn & Suites Hot Springs while attending a game. It means a lot to know you and your 'best friend' had an enjoyable stay and that our location made your experience even better. We appreciate your business and look forward to welcoming you and your 'best friend' again in the...

Glen Rose, United States
Reviewed 3 weeks ago

This hotel is very convenient to all the sights and activities in the Hot Springs area. Lots of good restaurants nearby and if you are a racing fan, it is a straight shot to the track. It is also close to Lake Hamilton.

Review collected in partnership with La Quinta
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Thank Stephanie L
00gc, Manager at La Quinta Inn & Suites Hot Springs, responded to this review

Stephanie, we are delighted you enjoyed your stay at La Quinta Inn & Suites Hot Springs. Being conveniently located in the business district and close to downtown Historic area, we are fortunate to have such an excellent location, and we are glad you agree! We hope we will be your home away from home whenever your travels bring you back...

Dongducheon, South Korea
Reviewed 3 weeks ago via mobile

Room was clean and as expected for other LaQuintas. We are Elite members and primarily stay at LQ for pet perks and the military discount. This property was no different than others. LQ has the worst fitness rooms of all similarly priced chains and of course, this was no different. There were bus loads of kids staying the same night...

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Helpful?
1Thank thejohnsons556
00gc, Manager at La Quinta Inn & Suites Hot Springs, responded to this review

Many thanks for taking the time to post your review. It’s our pleasure knowing you had an overall nice stay and loved the cleanliness of your room. We appreciate your observation in regard to the gym. We hope to have the opportunity of welcoming you back on a future visit. Sincerely, Guest Relations Manager

Willard MO, United States
Reviewed 4 weeks ago

The room was too stuffy. A/C & fan couldn't circulate the air well enough. Shower had very little pressure and screamed at you the whole time unless you turned it colder. Breakfast sucked on Saturday. The staff told us the good breakfast would be on Sunday. The price of the room per night was $129. Too high for all that!

Review collected in partnership with La Quinta
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Thank 605pamelaw
00gc, Manager at La Quinta Inn & Suites Hot Springs, responded to this review

We appreciate you staying with us and sharing your feedback. We sincerely apologize for not living up to expectations during your visit. We strive continuously to deliver an outstanding experience, so comments like yours are disheartening and are taken very seriously. We hope you will give us another opportunity to deliver the service and hospitality you should have received this...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
This La Quinta Inn & Suites was remodeled and opened December 9, 2011. It is centrally located in Hot Springs near the mall and surrounded by a plethora of options for dining, shopping, and recreation. It is only a short drive from Magic Springs, the Downtown Historic Area, and Garven Woodland Gardens. For kids of all ages there is Pirate's Cove Putt Putt, Trex Indoor Putt Putt and Laser Tag, and FunTrackers all within short driving distance. This property has 97 rooms starting with Single King bed rooms and going up to a Whirlpool Suite with a King bed, Twin Sofa Sleeper, and a whirlpool bathtub for two. Pets are always welcome and there is never a charge to bring your four-legged family members along!La Quinta is easily accessible for both cars and busses with plenty of parking and easy access right on Hwy 7 South. ... more   less 

Additional Information about La Quinta Inn & Suites Hot Springs

Address: 4253 Central Ave, Hot Springs, AR 71913-7295
Region: United States > Arkansas > Hot Springs
Price Range: $139 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Hot Springs 2.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
La Quinta Inn And Suites Hot Springs
La Quinta Inn & Suites Hot Springs Hotel Hot Springs
Holiday Inn Hot Springs
Hot Springs Holiday Inn
Hotel Style:
#8 Romantic Hotel in Hot Springs
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Hot Springs staff and other travellers.
3 questions
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over a year ago
6 months ago
Barclay, TX
over a year ago

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Questions? Get answers from La Quinta Inn & Suites Hot Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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