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Wow...This hotel offers a mixed bag of features. It is very old...historic in fact. That can be charming and interesting...and old...and yes...it smells old. If you want all the modern conveniences and decor...look elsewhere. There is a Mariott at the other end of town nearer...More
3 Thank OklahomaTravalot
Response from fvs111, Guest Relations Manager at The Springs Hotel & SpaResponded 27 April 2015
Thank you for staying with us. Yes we are in the heart of the National Park. The Hot Springs are just two hundred yards from the hotel. Our Spa does offer baths in the hot spring water pumped directly from the hot spring themselves. While...More
Staff was very accommodating, rooms were so-so on the cleanliness scale, definitely in need of some serious structural repairs for sure, lots of large, eerie looking breaks in the walls off the balcony's, especially in the rear of the the building...........
Not very well maintained...More
Response from fvs111, Guest Relations Manager at The Springs Hotel & SpaResponded 30 April 2015
The restaurant is not owned or managed by the hotel. There are many restaurants within walking distance of our property to choose from. We are in the historic district (in the heart of the National Park) and while our property is not new, it is...More
This really is an interesting hotel, reflecting a late-50s/early-60s style, with a lot of cool, period details. Unfortunately, most upgrades over the years seem to have been done with expediency and cost in mind, not maintaining the charm of the hotel.
I have stayed here...More
Response from fvs111, Guest Relations Manager at The Springs Hotel & SpaResponded 11 May 2015
Thank you for staying with us over the years. It should be noted that if something is not to a guest's satisfaction we will try to remedy the problem. Always feel free to call the front desk (we are happy to help). Yes it is...More
My husband and I stayed here for the weekend of the big horse races. We had previously stayed at the Arlington,but it was booked and this place was the only place with an opening. After arriving,it was apparent why they had wide open availability. The...More
Thank Alicia P
Response from fvs111, Guest Relations Manager at The Springs Hotel & SpaResponded 15 May 2015
We have an abundance of clean linen and if for some reason a pillowcase was stained (probably by make-up), we would have exchanged the pillowcase in question. Did you ask the front desk for a new pillowcase? Many people prefer to bathe in the natural...More
We stayed for one night (Thank goodness). We booked this hotel for one night as a stopover on our way to Memphis. We booked this hotel primarily for the spa. After all if your name is The Springs, Hotel and Spa, you expect a nice...More
Thank Pamela Hardy J
Response from fvs111, Guest Relations Manager at The Springs Hotel & SpaResponded 20 April 2015
Except for the summer months our Spa is only open on Friday, Saturday and Sunday (this is known by all front desk personnel and clearly posted on our web site and in our brochure available at the front desk). We are one of the few...More
Response from Springsstaff | Property representative |
Our Spa will be open for massages/facials the 24th & 25th of March. Hours are Sat. 9a-5p and Sun 9a-3p. Starting March 31st we will be back to full service with the mineral baths and massages. Hours will be as... More
Our Spa will be open for massages/facials the 24th & 25th of March. Hours are Sat. 9a-5p and Sun 9a-3p. Starting March 31st we will be back to full service with the mineral baths and massages. Hours will be as follows:
Friday by appointment only.
Saturday 9am to 5pm
Sunday 9am to 3pm.
Reservations are suggested.
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"If you want the mountain view (vs the street) get a higher floor."