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The Springs Hotel & Spa

396 reviews
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Traveller (106)
Room & Suite (105)
Pool & Beach (15)
Overview
  • Excellent11%
  • Very good18%
  • Average18%
  • Poor17%
  • Terrible36%
Travellers talk about
“spa staff”(5 reviews)
“pancake house”(4 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Suites
2.0 Star Hotel
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (396)Write a Review
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141 - 145 of 394 reviews
Reviewed 22 April 2015

Wow...This hotel offers a mixed bag of features. It is very old...historic in fact. That can be charming and interesting...and old...and yes...it smells old. If you want all the modern conveniences and decor...look elsewhere. There is a Mariott at the other end of town nearer...More

3  Thank OklahomaTravalot
Response from fvs111, Guest Relations Manager at The Springs Hotel & SpaResponded 27 April 2015

Thank you for staying with us. Yes we are in the heart of the National Park. The Hot Springs are just two hundred yards from the hotel. Our Spa does offer baths in the hot spring water pumped directly from the hot spring themselves. While...More

Reviewed 20 April 2015

Staff was very accommodating, rooms were so-so on the cleanliness scale, definitely in need of some serious structural repairs for sure, lots of large, eerie looking breaks in the walls off the balcony's, especially in the rear of the the building........... Not very well maintained...More

Thank Burly-Won-Kenobi
Response from fvs111, Guest Relations Manager at The Springs Hotel & SpaResponded 30 April 2015

The restaurant is not owned or managed by the hotel. There are many restaurants within walking distance of our property to choose from. We are in the historic district (in the heart of the National Park) and while our property is not new, it is...More

Reviewed 18 April 2015 via mobile

This really is an interesting hotel, reflecting a late-50s/early-60s style, with a lot of cool, period details. Unfortunately, most upgrades over the years seem to have been done with expediency and cost in mind, not maintaining the charm of the hotel. I have stayed here...More

Thank NWA_VP
Response from fvs111, Guest Relations Manager at The Springs Hotel & SpaResponded 11 May 2015

Thank you for staying with us over the years. It should be noted that if something is not to a guest's satisfaction we will try to remedy the problem. Always feel free to call the front desk (we are happy to help). Yes it is...More

Reviewed 13 April 2015

My husband and I stayed here for the weekend of the big horse races. We had previously stayed at the Arlington,but it was booked and this place was the only place with an opening. After arriving,it was apparent why they had wide open availability. The...More

Thank Alicia P
Response from fvs111, Guest Relations Manager at The Springs Hotel & SpaResponded 15 May 2015

We have an abundance of clean linen and if for some reason a pillowcase was stained (probably by make-up), we would have exchanged the pillowcase in question. Did you ask the front desk for a new pillowcase? Many people prefer to bathe in the natural...More

Reviewed 13 April 2015

We stayed for one night (Thank goodness). We booked this hotel for one night as a stopover on our way to Memphis. We booked this hotel primarily for the spa. After all if your name is The Springs, Hotel and Spa, you expect a nice...More

Thank Pamela Hardy J
Response from fvs111, Guest Relations Manager at The Springs Hotel & SpaResponded 20 April 2015

Except for the summer months our Spa is only open on Friday, Saturday and Sunday (this is known by all front desk personnel and clearly posted on our web site and in our brochure available at the front desk). We are one of the few...More

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About
Amenities
Top amenities
Free Parking
Pool
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Meeting Rooms
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$79 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$79 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (106)
Room & Suite (105)
Pool & Beach (15)
Dining (1)
Hotel & Grounds (151)
Bathroom (3)
Questions & Answers
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Belinda L
14 July 2017|
AnswerShow all 4 answers
Response from Nanette M |
Yes, the Spa is up and running, Thermal Baths, Massages, Facials.
1
Vote
PigeonHead33
7 March 2017|
AnswerShow all 8 answers
Response from Springsstaff | Property representative |
Our Spa will be open for massages/facials the 24th & 25th of March. Hours are Sat. 9a-5p and Sun 9a-3p. Starting March 31st we will be back to full service with the mineral baths and massages. Hours will be as... More
1
Vote
Room Tips
"If you want the mountain view (vs the street) get a higher floor."
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"Mountain view rooms were peaceful, but you can see all the action if you choose the street view!"
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"Hotel offered WiFi...but, none of could get it to work on 6th floor"
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"Pick a street side room so you wont miss a minute of downtown"
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