We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Hotel Hot Springs & Spa

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Management photos
The Hotel Hot Springs & Spa
The Hotel Hot Springs & Spa
Panoramas (12)
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
Add Photo Write a Review

218 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for The Hotel Hot Springs & Spa
See the most recent reviews
Showing 217: English reviews
Colt
Reviewed 4 days ago NEW

It was one of the more comfortable places but it could be a bit cleaner. Floor was laminate and could've been damp mopped, bathroom also could've had a bit more attention. Sheets were clean but pillows had an odor.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Smileyhawk
Reviewed 4 days ago NEWvia mobile

Very enjoyable stay. Staff was courteous, rooms we clean and ample. Valet staff were very friendly and atttentive. service at the bar was good, a little disorganized at times but everyone was taken care of in a timely manner. Our first trip here and will definitely stay here again. Very nice experience

 Report
Helpful?
Thank Javier N
GMHotelHotSprings, General Manager at The Hotel Hot Springs & Spa, responded to this review

Thank you for the wonderful comments about our friendly and courteous staff. We appreciate it!

Hot Springs, Arkansas
Reviewed 5 days ago NEW

Everything in this hotel is new and has a beautiful modern theme. It is in a great location right next to downtown Hot Springs. I loved everything about my stay here except that the people at reception were rude and the valet was not there when we arrived or when we were trying to leave. When we were leaving, we...

Review collected in partnership with this hotel
 Report
Helpful?
Thank andrea22481
Rogers, AR
Reviewed 6 days ago NEWvia mobile

This hotel has gone through a major remodel and has improved drastically. I love the design, it is so fresh and clean. The rooms were clean and I loved that the rooms didn't have carpet. Breakfast was good and the shuttle was great. The shuttle van was the nicest I've seen at a hotel and our driver was very nice....

 Report
Helpful?
Thank 510AnnGAR510
GMHotelHotSprings, General Manager at The Hotel Hot Springs & Spa, responded to this review

Thank you for the wonderful comments. Our elevators are in a modernization process so we should have that resolved for your next visit.

Campbell, Missouri
Reviewed 1 week ago

The rooms were very clean and nice. This hotel offers room service, but there was no menu in the room. When I called to ask for a menu they said that I would need to come down and look at one. To me, the point of room service is to not leave the room. =)

Review collected in partnership with this hotel
 Report
Helpful?
Thank sarahV5121PR
GMHotelHotSprings, General Manager at The Hotel Hot Springs & Spa, responded to this review

We appreciate you choosing us for your lodging needs. I apologize for the room service issue. We are undergoing some changes in Food and Beverage and are in the process of changing out the menu. I have spoken to our staff on ways to handle that incident in a better manor because you are absolutely correct, room service is so...

Dripping Springs, United States
Reviewed 1 week ago

Very nice remodeled hotel, was surprised of the free breakfast that was also great, staff was courteous and friendly, great location, will definitely stay there again, I would recommend this hotel for a down town stay.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Todd C
GMHotelHotSprings, General Manager at The Hotel Hot Springs & Spa, responded to this review

We appreciate you staying with us!

Blackwell, United States
Reviewed 1 week ago

Overall nice place and polite staff. Only had 2 of 3 elevators going. Good breakfast included, but ends at 9:00. Should serve to at least 10:00 on weekends. We(wife and I) loved the wood laminate floors. Much better than sticky carpet. Decent food at restaurant.

Review collected in partnership with this hotel
 Report
Helpful?
Thank David P
GMHotelHotSprings, General Manager at The Hotel Hot Springs & Spa, responded to this review

Thank you!

Texarkana, Texas
Reviewed 1 week ago

My wife and I recently stayed here on a business trip. When we arrived, I was a bit concerned of the looks of this place. No landscaping whatsoever, all of the weeds and trash were more inherent of a vacant building. Valet service was posted but none around. upon entering, there was a large, well lit lobby but no greeting....

 Report
Helpful?
Thank swbeck55
GMHotelHotSprings, General Manager at The Hotel Hot Springs & Spa, responded to this review

I appreciate you taking the time to send us your feedback. It helps us to improve in all aspects of our business. I apologize for the first impression. Our landscaping in scheduled to be completed early next week. Taylor and Donna are two of our most complimented staff members and we appreciate you recognizing them. Our Food and beverage staff...

Conway, New Hampshire
Reviewed 1 week ago

Nice renos. Love the no-carpet "wood" floors. Elevators seemed slow tho a new third elevator may solve that problem. Breakfast plentiful and that staff did an awesome job keeping the bar well supplied for the 1000 kids/adults at EAST Conf. Sliding door from closet to bathroom at first seems awesome until you realize there is no privacy on the toilet...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Julie N
GMHotelHotSprings, General Manager at The Hotel Hot Springs & Spa, responded to this review

We appreciate the kind words and great recommendations!

Star City, Arkansas
Reviewed 2 weeks ago via mobile

My husband and I came up on the 30th and got narried and stayed here for 3 days. Loved this hotel. The floors were wood and the shower was amazing. Enjoyed the live entertainment at the bar and the New years eve celebration was fun!!

 Report
Helpful?
Thank Shameka T
GMHotelHotSprings, General Manager at The Hotel Hot Springs & Spa, responded to this review

Congrats! We appreciate you guys!

289 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (47)
Viewed
Hotel & Grounds (6)
Viewed
Bathroom (5)
Viewed
View from Room (1)
Viewed
Room/Suite (5)
Viewed
Other (30)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (222)
Viewed
2 Queen (23)
Viewed
Amenities (2)
Viewed
King (31)
Viewed
Dining (37)
Viewed
The Hotel (78)
Viewed
Two Queen Parlor (51)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Hotel & Grounds (7)
Viewed
View from Room (2)
Viewed
Room/Suite (5)
Viewed
Dining (2)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Hot Springs hotels
0.4 km away
Embassy Suites by Hilton Hot Springs
9.5 km away
Lookout Point Lakeside Inn
Lookout Point Lakeside Inn
#1 of 44 in Hot Springs
831 reviews
4.8 km away
Comfort Suites Hot Springs
Comfort Suites Hot Springs
#5 of 44 in Hot Springs
444 reviews
Show Prices
Show Prices
Show Prices
5.5 km away
Courtyard Hot Springs
Courtyard Hot Springs
#6 of 44 in Hot Springs
183 reviews
0.0 km away
Holiday Inn Express & Suites
Holiday Inn Express & Suites
#8 of 44 in Hot Springs
136 reviews
4.2 km away
Candlewood Suites Hot Springs
Candlewood Suites Hot Springs
#23 of 44 in Hot Springs
194 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Breakfast included
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Room Service
  • Airport Transportation
Official Description (provided by the hotel)
The Hotel Hot Springs1& Spa is located in downtown Hot Springs with a beautiful view of the Ouachita Mountains and is adjacent to the Hot Springs Convention Center, via a covered walkway. We rise 14 stories high and offer 200 guestrooms. Our guests enjoy our renovated restaurant which features over 40 TV's in a high energy sports atmosphere. The hotel has just completed the first phase of the total renovation. The Spa, pool and fitness center will be opening in 2017 ... more   less 

Additional Information about The Hotel Hot Springs & Spa

Address: 305 Malvern Ave, Hot Springs, AR 71901-5445 (Formerly The Austin Convention Hotel & Spa)
Region: United States > Arkansas > Hot Springs
Price Range: $173 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Hotel Hot Springs & Spa 3*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with Orbitz and Hotels.com so you can book your The Hotel Hot Springs & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Austin Convention Hotel And Spa
The Austin Hotel Hot Springs
Austin Hotel Hot Springs
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Hotel Hot Springs & Spa staff and other travellers.
9 questions
Ask a question
Eureka Springs, Arkansas
7 months ago
Paris, TX
18 days ago
Paris, TX
18 days ago
Richmond, Texas
Cary, Illinois
2 months ago

See all questions (9)

Questions? Get answers from The Hotel Hot Springs & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hardwood floors, nice decor w/ awesome 14th floor corner views looking at Hot springs Tower and Historic downtown!”
 of 5 bubbles 445terryg, 28 Mar 2017 | Read review
“It is an older hotel, so we kept the fan on auto during the night to drown out noise.”
 of 5 bubbles CharleneXS, 27 Mar 2017 | Read review
“mit your review”
 of 5 bubbles andrea22481, 25 Mar 2017 | Read review
“Beds are high, so may be hard for some seniors to get on the bed.”
 of 5 bubbles G9129BNdavidp, 21 Mar 2017 | Read review
“Move the coffee machine into the bedroom!! ”
 of 5 bubbles K2264FTjulien, 18 Mar 2017 | Read review
5 of 5