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Quality Inn & Suites

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Traveller (40)
Room & Suite (86)
Dining (8)
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Overview
  • Excellent25%
  • Very good31%
  • Average12%
  • Poor12%
  • Terrible20%
Travellers talk about
“room was clean”(17 reviews)
“waffle batter”(2 reviews)
“waffles”(11 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (154)
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Traveller rating
38
44
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31
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Time of year
LanguageEnglish
38
44
20
19
31
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All reviewsroom was cleanwaffle batterwafflesgravy and biscuitsking sizeroom keywould stay againchecking inan older hoteltrip to hot springsmichal
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1 - 5 of 152 reviews
Reviewed 2 days ago via mobile

Our intentions were to stay one night. We ended up here for 3. By our choice. We came down to ride motorcycle for a day or so avoiding WI snow. The staff was friendly and helpful. They upgraded us to the larger room. There was...More

Thank Weihert
Response from 00gc, Manager at Quality Inn & SuitesResponded yesterday

Weihert, we're delighted our hotel was perfect for your vacation. It’s great to know you were impressed with your room and the outstanding service provided by our staff. Reviews such as yours mean a lot! Thanks again, we look forward to welcoming you back to...More

Reviewed 3 weeks ago

Very disappointed. Room in desperate need of updating. Carpet terrible. THIS time I kept my shoes by my bedside, did not want to walk barefoot on carpet. Previous leaks in ceiling that had not been repaired. pictures removed and holes left unrepaired.. Paid $102+ per...More

Thank Carol C
Response from 00gc, Guest Relations Manager at Quality Inn & SuitesResponded 3 weeks ago

Thank you for providing your feedback. We are sorry for the disappointments you experienced during your recent stay. We agree with you that there are areas in need of some updates. We will use your comments to further determine the areas that need our improvement...More

Reviewed 4 weeks ago

Judging by the ratings this hotel received on their website, we thought we'd give it another try. Big disappointment! The room smelled very old and musty, not from smoking but from age and too infrequent cleaning. Carpet was nasty, beds were very uncomfortable, bathroom floor...More

Thank LGenes
Response from 00gc, Guest Relations Manager at Quality Inn & SuitesResponded 4 weeks ago

Thank you for providing your valued feedback. We are very sorry for the disappointments you experienced in regards to our overall condition and housekeeping oversights. Additionally, we are sorry for the delay in our guest services responding to your needs. We will use your comments...More

Reviewed 4 weeks ago

If you like springs poking your back - this is the place for you! A smoker's delight (think the maid was even smoking as she was changing the sheets). There was a haze to the room. We thought we'd get used to it but never...More

Thank Michael M
Response from 00gc, Guest Relations Manager at Quality Inn & SuitesResponded 4 weeks ago

Thank you for providing your candid feedback. On behalf of our entire team, please accept our apologies for the disappointments you experienced during your recent stay with us. We will promptly address the air quality of your room as we have a strict smoking policy....More

Reviewed 17 March 2018 via mobile

We booked this one night stay by phone after looking at reviews here. Not sure who is reviewing but they were way off. This place was not nice. The reservationist told us this was the Holiday Inn Express sister property, we had requested that one...More

Thank Donna S
Response from 00gc, Guest Relations Manager at Quality Inn & SuitesResponded 5 weeks ago

Thank you for your candid feedback. On behalf of our entire team, please accept our apologies for the disappointments you experienced during your stay with us. We will be addressing each of your concerns to resolve promptly and we appreciate you bringing these concerns to...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$67 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Hot Springs
Room types
Non-Smoking Rooms, Smoking rooms available, Family Rooms
Details
Price range
US$67 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Hot Springs
Room types
Non-Smoking Rooms, Smoking rooms available, Family Rooms
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Traveller (40)
Room & Suite (86)
Dining (8)
Pool & Beach (7)
Questions & Answers
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Abbysue12
7 June 2015|
Answer
Response from waterdance | Reviewed this property |
I don't think there is a minimum check in age as long as you have I'd and credit card.
1
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Room Tips
"Stay next door."
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"When checking out, clerk said second floor rooms were in better shape & cleaner, because they weren't..."
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"Non-smokers should not chance a smoking room"
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"114 is a good room"
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