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Quality Inn & Suites

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138 Reviews from our TripAdvisor Community

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Showing 136: English reviews
Fort Worth
Reviewed 19 March 2016

Just a few minor details would have gotten a very good rating. Door on the bathroom was loose, and an area of the wall in the shower not painted. the glass windows were not that clean. these are all minor details that can easily be fixed. otherwise it was better than most of the places available in their price range....

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Thank James B
New London, Texas
Reviewed 13 January 2016

We stayed at the Quality Inn & Suites for 5 nights while on a trip for a family funeral. Check in was easy, Vishal Patel offered us a chance to look at our room before moving into the room, and even offered us a 1st level room instead of an upper level. The room was large and spacious, clean, and...

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1Thank LGenes
Vishal P, Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time and writing this wonderful review regarding your stay at our hotel. We appreciate all the positive feedback that we get. We are glad that you enjoyed your stay with us and hope to see you soon on your next trip to Hot Springs, AR.

Vero Beach, Florida
Reviewed 9 October 2015

I paid about $65/night with a AAA discount. Located a few miles south of the historic area on the main drag. Numerous restaurants close by. Room was large and spotless with an extremely comfortable bed. Excellent continental breakfast included: biscuits and gravy, scrambled eggs, sausage patties, toast, cereal, juice, etc. Wifi worked perfectly. Very friendly and efficient staff. Room had...

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2Thank CBrandt77
Vishal P, Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time and writing this wonderful review regarding your stay at our hotel. We appreciate all the positive feedback that we get. We are glad that you enjoyed your stay with us and hope to see you soon on your next trip to Hot Springs, AR.

Reviewed 17 September 2015 via mobile

Came here late at night to rest our heads after a long drive and got to the bathroom and there is a huge cockroach!!!! We had only brought in one suitcase and my daughter was holding her blanket and we high tailed it out of there!!! Went directly to the front desk guy and he was super told us we...

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1Thank becky m
Vishal P, Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time and letting us know about the issue you had during your stay. I apologize for your experience at our hotel. We take every step to provide the best guest experience and on this case it sounds like we did not follow on that. I hope you will give us another opportunity in the future...

Reviewed 23 July 2015

The woman checking us in was absolutely wonderful and even got us in before check in time, we were pleased. When returning to the hotel to go to our rooms after later in the evening, a male staff member was using a key card to get into one of our rooms! We stopped him and he said there was a...

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2Thank Katie B
Vishal P, Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time and letting us know about the issue you had during your stay. I apologize for your experience at our hotel. We take every step to provide the best guest experience and on this case it sounds like we did not follow on that. I hope you will give us another opportunity in the future...

Greenbrier, Arkansas
Reviewed 7 July 2015

average clean hotel with free breakfast, older hotel with good location and easy access to places in the city. beds and furniture and room décor could use some updating. television, microwave and refrigerator all worked good

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Thank eddie t
Vishal P, Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time and writing this wonderful review regarding your stay at our hotel. We appreciate all the positive feedback that we get. We are glad that you enjoyed your stay with us and hope to see you soon on your next trip to Hot Springs, AR.

Cherokee Village, Arkansas
Reviewed 27 June 2015

Excellent customer service. Great and convenient location with plenty of quality Q's. Unfortunately the employees were working in extremely hot conditions on the account of no air conditioning in front office. Fortunately all employees from desk manager to housekeeping were able to keep their attitudes and customer service cool. Absolutely loved the quality of free USA today free paper. Shower...

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Helpful?
Thank Jayson o
Vishal P, Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time and writing this wonderful review regarding your stay at our hotel. We appreciate all the positive feedback that we get. We are glad that you enjoyed your stay with us and hope to see you soon on your next trip to Hot Springs, AR.

Reviewed 19 June 2015 via mobile

I don't do this often however, I wanted to say how delighted I was to be treated so nicely by the staff member at this hotel. The staff members name is Paige Grimmett. She was really busy and yet still wasn't mean and nasty to me or even short with me. I was having a terrible morning and she just...

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1Thank rhock1184
Vishal P, Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time and writing this wonderful review regarding your stay at our hotel. We appreciate all the positive feedback that we get. We are glad that you enjoyed your stay with us and hope to see you soon on your next trip to Hot Springs, AR.

texas hillcountry
Reviewed 11 June 2015 via mobile

This was, by far, THE most disgusting place we've ever stayed. We arrived about midnight after driving from Houston so we were tired. We were given a key to a room and schlepped all our stuff upstairs. I always inspect rooms and went into the bathroom and turned on the light. What I saw was shocking! The toilet was full...

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1Thank plattapus
Vishal P, Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time and letting us know about the issue you had during your stay. I apologize for your experience at our hotel. We take every step to provide the best guest experience and on this case it sounds like we did not follow on that. I hope you will give us another opportunity in the future...

Reviewed 30 May 2015

the representative by the name of Paige Grimmett was very helpful and knowledgeable she explained the rates and just was friendly. She has an awesome personality.I would recommend this hotel to everyone. She makes your stay worthwhile.

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Thank Patricia J
Vishal P, Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time and writing this wonderful review regarding your stay at our hotel. We appreciate all the positive feedback that we get. We are glad that you enjoyed your stay with us and hope to see you soon on your next trip to Hot Springs, AR.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Laundry Service

Additional Information about Quality Inn & Suites

Address: 4319 Central Ave., Hot Springs, AR 71913 (Formerly Econo Lodge Inn & Suites)
Region: United States > Arkansas > Hot Springs
Price Range: $103 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Econo Hotel Hot Springs
Econo Lodge Inn And Suites
Econo Lodge Hot Springs
Hot Springs Econo Lodge
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
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over a year ago

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Questions? Get answers from Quality Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the first floor with people next to us but it was quiet.”
timothys392, 18 Feb 2017 | Read review
“We had a quiet room on 1st floor; great because I have back problems.”
dmcj611, 20 Jul 2016 | Read review
“Ground floor rooms are easier than toting luggage up 2 flights of stairs.”
LGenes, 12 Jan 2016 | Read review
“rooms away from front are quieter”
571eddiet, 7 Jul 2015 | Read review
“Get a dart and map of hotel layout. Throw dart and stay in room where dart lands. Because all rooms are equipped with value Q's for you.”
jaysono737, 27 Jun 2015 | Read review
5 of 5