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The hotel could use some new furniture, mattress, pillows and more staff at night. The only guy we saw was great and helpful but very busy the first night we stayed. The beds and pillows are a bit firm. It was clean with good hot...More
Response from 00gc, General Manager at Country Inn & Suites By Carlson, Hot SpringsResponded 1 July 2017
Thank you for your visit to our hotel and for your review. It’s nice to know you were overall pleased with your stay, but we apologize for falling short of your expectations. We are always looking for ways we can improve, and we will take...More
Hotel is ok. The rooms are ok, not great, water stains on the ceiling. The carpet has stains on it. The bed is kinda hard and the pillows are typical hotel pillows. Bring your own pillows. The pool is dirty. It could use a good...More
Thank James B
Response from 00gc, General Manager at Country Inn & Suites By Carlson, Hot SpringsResponded 4 June 2017
James, thank you for your visit to our hotel and for your candid review. We are committed to offering all our guests an exceptional stay, and we apologize that we did not do so for your visit. We are always looking for ways we can...More
Nice property. Parking was a challenge, since it is adjacent to a restaurant and a few other hotels.
Vending machines were out of order on one floor and almost empty on the other 2 floors, I'm sure it is serviced by an outside company and...More
Response from 00gc, General Manager at Country Inn & Suites By Carlson, Hot SpringsResponded 3 June 2017
Danna, we are glad you and your friends chose to stay with us at Country Inn & Suites by Carlson, Hot Springs, AR on the Memorial Day weekend. We are happy you all enjoyed your overall experience with us, and appreciate your compliment about your...More
US$89 - US$162 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Country Inn & Suites Hot Springs Hotel Hot Springs ,