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Crowne Plaza Hotel Madison

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Crowne Plaza Hotel Madison
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441 Reviews from our TripAdvisor Community

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Showing 440: English reviews
Green Bay, Wisconsin
Reviewed 25 March 2015 via mobile

I recently stayed here with my two children on a Saturday night. I was very pleased with how clean the rooms and the pool area were. Starbucks in the main lobby was a HUGE bonus! An important thing to remember, the only rooms that have refrigerators are on the club level so you have to pay extra (I think it's...

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Helpful?
Thank cheekydd
Tracey H, Director of Sales at Crowne Plaza Hotel Madison, responded to this review

Dear cheekydd, Thank you for your recent review. It sounds like you and your children enjoyed your stay with us, and we appreciate your kind words. Here at Crowne Plaza, we understand that there are many choices for your hotel needs in Madison and we are pleased that we provided you with a great stay. Please come back and enjoy...

Wisconsin
Reviewed 20 February 2015 via mobile

I do a lot of traveling and stay in a lot of hotels but it is rare that I get a good night's sleep. The room was very nice and comfortable, cozy bed and pillows. Very good sleep. Nice common areas. Did not use the pool or restaurants but they looked nice and inviting. They also provide a nice gift...

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Helpful?
Thank thebirdguy123
Tracey H, Director of Sales at Crowne Plaza Hotel Madison, responded to this review

Dear thebirdguy123, Thank you for your recent review. We always appreciate great comments from our guests! We are pleased that you chose us for your stay in Madison and had a great experience. Please come back and visit us soon. Enjoy your day!

Rockford, Illinois
Reviewed 18 February 2015

We planned a romantic" get away" on Valentines Night and were VERY dissapointed with our stay. For the price we paid at this hotel, I would expect to at least be comfortable. Despite the thermastat being turned up to the max of 80 degrees and the portable space heater in the room, we could still feel a cold draft from...

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3Thank Tara0712
Tracey H, Director of Sales at Crowne Plaza Hotel Madison, responded to this review

Dear Tara0712, Thank you for your recent review. I am sorry that your stay was less than what you expected and that you were disappointed with several things. I do appreciate you bringing these issues to our attention so that we may remedy them for the future. Please feel free to come back and give us another try should your...

Rice Lake, Wisconsin
Reviewed 11 February 2015

Stay was one night for business. Easy parking, comfortable bed and room was quiet. Did not use the fitness room but it, looked very nice. Location was easy off the freeway and safe. Will stay here again.

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Helpful?
Thank northernWIfamily
Tracey H, Director of Sales at Crowne Plaza Hotel Madison, responded to this review

Dear northernWIfamily, Thank you for your recent review. It sounds like you enjoyed your stay here at the Crowne Plaza, which is our main focus for our guests. We hope to see you again if and when your travel plans bring you to Madison. Enjoy your day and keep warm!

Reviewed 4 February 2015 via mobile

Very nice hotel. As a Club Member, however, I expect to be more comfortable. Heat is set at 78 and its about 65 in room because window does not seal shut. Might stay again in warmer months, but not in winter again.

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Helpful?
Thank Jennifer H
Tracey H, Director of Sales at Crowne Plaza Hotel Madison, responded to this review

Dear Jennifer H, Thank you for your recent review. We appreciate you being an IHG Rewards Member, as well, and thank you for your brand loyalty. I apologize for your discomfort in our Club Lounge and thank you for bringing it to our attention so that we may have our Engineering Department fix the issue. Please come back and stay...

Chicago, Illinois
Reviewed 29 January 2015

We stayed here during memorial day weekend 2014. We had plans to hike at Devil's lake state park and madison was convenient location to spend nights. Hotel is pretty good, has indoor pool that was very much crowded during long weekend. We had breakfast buffet at hotel which was standard quality. As it was long weekend, hotel was little noisy....

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Helpful?
Thank suMountainLover
Tracey H, Director of Sales at Crowne Plaza Hotel Madison, responded to this review

Dear suMountainLover, Thank you for your recent review. We are pleased that you chose us for your travel needs while exploring Devil’s Lake. We appreciate your feedback and will make every attempt to find you a more quiet room should you ever be back in the Madison area and choose to stay with us. Enjoy your day!

Milwaukee WI
Reviewed 27 January 2015

Hotel was nice and convenient. The breakfast buffet was just average, not worth the price. Room was clean and front desk had fruit, coffee and tea for guests. Hotel had a pool, arcade and exercise room.

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1Thank Bonita5
Tracey H, Director of Sales at Crowne Plaza Hotel Madison, responded to this review

Dear Bonita5, Thank you for your recent review. I’m sorry the buffet was not up to par, but I do hope that you enjoyed your meal. We strive to always provide our guests with the best accommodations and service and I thank you for your compliments in regard to our rooms. Please come back and visit us the next time...

Bloomington, Illinois
Reviewed 19 January 2015 via mobile

We were visiting Madison for a sports tournament and this hotel was chosen for us. The lobby is lovely with a nice pool and a game room that the kids enjoyed. The rooms however were disappointing. The beds were small and uncomfortable, there were limited amenities in the double bed rooms (no fridge/microwave) although I heard that the king bed...

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Thank BAMermaid
Tracey H, Manager at Crowne Plaza Hotel Madison, responded to this review

Dear Guest, Thank you for your comments. We Value your Business. We look forward to your next stay in Madison. Have a great Day...

Morris, Minnesota, United States
Reviewed 1 January 2015

Very happy with this hotel, though it was a little noisy in the morning. Clean, well-lit public areas, comfortable beds. Derek the bartender and Phil the Guest Service Ambassador were especially helpful. Only real complaint is the TV listings didn't match up with the actual channels (when you don't have cable, you actually look forward to knowing where The Weather...

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Helpful?
Thank Wes F
Tracey H, Manager at Crowne Plaza Hotel Madison, responded to this review

Dear Guest, Thank you for your comments. We Value your Business and look forward to your next stay in Madison. Have a great day....

Michigan
Reviewed 30 December 2014

This is the second time I have ended up staying here through a blind booking site. The location is good – easy on and off the freeway and proximity to the East Towne Mall and restaurants. The hotel is just okay though. The pool area and lobby are nice and well maintained, but the rest of the hotel is dated....

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Thank Travel_Mom_035
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Madison, responded to this review

Dear Travel_Mom_035, Thank you for writing a candid review regarding your recent stay. It is very nice to know you found our location, pool, and lobby well to your liking. Despite of this, I sincerely apologize if our housekeeping services failed to meet your expectations Please know that this is not reflective of our daily high standards. Your feedback is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Madison Crowne Plaza Hotel is located in Madison Wisconsin, and is the place to meet for meetings and weddings alike. Our premier Madison hotel is located on the east side, only 3 miles to Dane County Regional Airport, with free 24 hour airport shuttle (departing hotel on every hour), and near to downtown Madison, Monona Terrace Convention Center, Alliant Energy Center and Coliseum, The Kohl Center, The new Overture Center for the Arts, University of Wisconsin and the Wisconsin State Capitol. The hotel has recently upgraded beds to a new level of comfort with 7-pillows, a plush duvet, luxurious sheets and a pillow-top mattress. A great night sleep-guaranteed! The Crowne Plaza Madison, Wisconsin is a newly renovated 6 story hotel conveniently located off I-90/94/39, near East Towne Mall, Madison's largest mall, as well as theatres and restaurants. The Crowne Plaza Hotel Madison - East Towne, a family-friendly hotel where kids stay free in parents' room and ages 12 and under eat free. Don't leave your pet home alone - the Crowne Plaza Madison is a pet-friendly hotel, offering added amenities at check-in for your furry friend! Crowne Plaza, the best value for Madison Wisconsin Hotels. ... more   less 

Additional Information about Crowne Plaza Hotel Madison

Address: 4402 E Washington Ave, Madison, WI 53704
Region: United States > Wisconsin > Madison
Price Range: $159 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Madison 3.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Crowne Plaza Madison
Madison Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Madison staff and other travellers.
2 questions
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Questions? Get answers from Crowne Plaza Hotel Madison staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just don't”
  • Tastiness in the bathroom.
 of 5 bubbles Pilotgoddess, 16 Feb 2017 | Read review
“Stay above 3rd floor or you will be potentially open to the lobby”
  • This was the
 of 5 bubbles renfieldee, 13 Jan 2017 | Read review
“Rooms on the back side not facing the street would be preffered.”
 of 5 bubbles nickstelmat308, 15 Nov 2016 | Read review
“Go to another establishment.”
 of 5 bubbles C308XAmichellev, 7 Nov 2016 | Read review
“Ask more questions regarding non-smoking rooms”
 of 5 bubbles IreneK463, 20 Oct 2016 | Read review
5 of 5