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The other recent one star reviews are on point. The properties better days are in the past. The room is badly needed of an update. The room temperature was a constant 63F. With most of the cool February drafts coing from the poorly insulated windows....More
1 Thank Marsumeca
Management response:Responded 5 March 2017
We are very sorry you did not enjoy your stay at the hotel. We strive to make all of our guest happy. I will use your comments to continue to make the hotel better for everyone.
This is a nice, clean hotel in a convenient location to shopping and dining. It has the look and feel of a typical Crown Plaza. I really liked the pool area. The workout room was slightly above average for a hotel but not for a...More
Response from IHGService, Guest Relations Manager at Crowne Plaza Hotel MadisonResponded 12 March 2017
Thanks for sharing feedback, it's great to hear from one of our IHG Rewards Club members. Although I am pleased to see you rated us four stars in terms of our rooms. I regret to learn that you were let down by the...More
Disappointment is the word. Stayed here a year ago it was much better than today. Club level means nothing - breakfast is now a $13 breakfast buffet with cold eggs and so so other food. Go to McDonalds or Chick fa la which are within...More
Management response:Responded 24 February 2017
I apologize for your stay with us. We do strive to make all of our guest happy. Since your stay with us we have changed our room inspections to ensure something like this does not happen in the future. I do hope when your event...More
Obviously an old hotel but I don't have anything against all hotels. The problem is the window sealed with doc tape in my room. And then the room service glass of wine delivered with lipstick stains on it. Just awfulMore
Thank Jake T
Response from IHGService, Guest Relations Manager at Crowne Plaza Hotel MadisonResponded 19 March 2017
Dear Jake T,
I am grateful to you for being one of our guests at Crowne Plaza Madison US, and getting out of your way to leave us your feedback. I am sorry to hear that finding your window with a duct tape and given...More
Well we've finally decided to avoid this property when we come to Madison, WI.
Although the rates can be reasonable, especially with the Entertainment Card, the property is worn & tired. It needs someone to make an investment and bring it up to the quality...More
3 Thank craigsdal
Response from IHGService, Guest Relations Manager at Crowne Plaza Hotel MadisonResponded 15 March 2017
Thank you for your stay and for leaving a review about our hotel on TripAdvisor. We value each feedback as this will allow us identify the areas that may benefit from our additional attention. It is disheartening to know that your experience with...More
US$101 - US$197 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Hi, I am concerned about the AC issues! It seems that they've been an issue since last summer and as recently as last week. Let me know which room numbers to avoid or request at check-in!
21 June 2016|
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Response from virginia g | Reviewed this property |
We were fine but you can't get the room really cold. I think it was mid 70's.
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Does the TV Lineup include NBCSN...NBC Sports Network. This is important to me as I have a reservation on 8/22 and will want to watch the NASCAR race.
18 August 2015|
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Response from Karen T | Property representative |
Good Morning, Bill---We have NBCSP. I am not sure if this channel carries the NASCAR race or not. We also offer several ESPN channels. Please let me know if we can be of further assistance. We hope we are able to meet your... More
Good Morning, Bill---We have NBCSP. I am not sure if this channel carries the NASCAR race or not. We also offer several ESPN channels. Please let me know if we can be of further assistance. We hope we are able to meet your needs and look forward to the opportunity to have you visit the Crowne Plaza Madison. Have a great day....