We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
4 of us checked in on August 4th, 2017. We were supposed to get a King Whirlpool Suite (as pictured in the attached pictures). Instead we got a room that was the size of a closet with a broken bunk bed (also attached in pictures)....More
We stayed here back in 2007 when my kids were really small and decided to stay again this year with my kids who are older teens, younger teens and Pre-teens. It was a good decision. We checked in to our family suite with bunk beds...More
Response from GeneralManagerps, Front Office Manager at Holiday Inn Hotel & Suites Madison WestResponded 19 January 2017
Thank you so much for taking the time to provide us with a review regarding your stay at our location, Holiday Inn Madison West.
We are thrilled to hear that you enjoyed the time you spent at our location with your family! Thank you for...More
This hotel is beautiful and the restaurant is fantastic. I was upgraded to a suite and was very impressed! It's the first holiday inn that had the elite lounge. The only negative was that the internet was kind of slow. I was so impressed with...More
When I checked in I was recognized as Gold Elite member. This prompted the front desk to offer me a free upgrade to the next level room. I was grateful for this, or at least this is what I thought.
What a disappointment Room 4022...More
This site would be OK for families with kids, because it has an interior water park and a more family atmosphere. For business, not so good. Its way outdated. Old carpeting with a musty odor, old world furniture and decor, that's does not really compliment...More
US$133 - US$188 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#17 Family Hotel in Madison
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with Priceline, Hotels.com, Booking.com, Travelocity, IHG, Expedia, Orbitz, Hotwire, Cancelon, TripOnline SA and HotelQuickly so you can book your Holiday Inn Hotel & Suites Madison West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Response from Brandywine2 | Reviewed this property |
Sorry to be so late in getting back to you. I believe the passes are free if you are guests in the hotel. We've had guests join us from outside the hotel and we used the passes for their kids as we didn't have kids with us.