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Holiday Inn Hotel & Suites Madison West

357 reviews
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Traveller (38)
Room & Suite (45)
Pool & Beach (16)
Overview
  • Excellent38%
  • Very good33%
  • Average15%
  • Poor8%
  • Terrible6%
Travellers talk about
“water park is”(16 reviews)
“bunk beds”(15 reviews)
“pool area”(44 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
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Offers from Holiday Inn Hotel & Suites Madison West
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (357)Write a Review
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Traveller rating
130
118
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31
24
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LanguageEnglish
130
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31
24
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All reviewswater park isbunk bedspool areakids eat freelifeguard on dutyfamily suiteattached restaurantmadison westexecutive levelon site restaurantmini fridge and microwavelarge bathroomking roomfree drinksi highly recommend this hotellobbydells
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131 - 135 of 357 reviews
Reviewed 17 November 2014

This hotel is conveniently located off of Madison's Beltline on the west side. Blocks away from Ruth's Chris and shopping. Great place to stay regardless of your reason for travel. The watermark area is fabulous, but beware, rooms overlooking the pool experience additional noise.More

Thank Tanya L
Response from GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison WestResponded 20 November 2014

Thank you for taking the time to let us know about how much you enjoyed your stay at the Holiday Inn Hotel & Suites Madison West. The hotel is located just blocks from over 25 stores and restaurants and 5 miles from the downtown area....More

Reviewed 16 November 2014

Big beautiful "English pub" type lobby with a huge fireplace and inviting seating areas. Rooms were clean with dated 90's decor...beds were comfortable. A few tips for management: 1) Don't let the tour buses with their loud diesel engines on sit in the drop off...More

Thank TraceeT
Response from GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison WestResponded 20 November 2014

Thank you for taking the time to let us know about your stay. I apologize that you did not have an enjoyable stay with us. We appreciate your feedback and will address it with our staff. Our goal is to make sure our guests have...More

Reviewed 15 November 2014

My kids, friends, and I were in town for a Steampunk convention, and we booked rooms at this hotel because the main event facility was full up. I didn't know what to expect, but from the moment we walked in the front door, we felt...More

Thank cecille_angyal
Response from GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison WestResponded 20 November 2014

Thank you for staying with us during your visit to Madison. The hotel offers something for everyone. Our Indoor Waterpark is perfect for kids of all ages - the 0 depth pool is great for toddlers. Benvenuto's Italian Restaurant is open for breakfast, lunch &...More

Reviewed 6 November 2014

I travel for work, and this is a great hotel to stay when in Madison. I love the attached restaurant that you can order room service from. The Beds are comfy, and the rooms are clean. The shuttle goes to the capital which makes for...More

Thank Bonnie A
Response from GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison WestResponded 8 November 2014

Thank you for writings such a fantastic review! We are excited to hear how you have been coming, and will continue to come back to visit us here based on the wonderful experiences you continue to receive! The Benvenuots Italian Grille is open for breakfast,...More

Reviewed 4 November 2014

This staff at this hotel are so friendly and helpful - including the van drivers willing to give u a ride where ever you need to be. The room and reception areas were very clean. Definitely staying there again next time I'm in Madison!!More

Thank brendap289
Response from GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison WestResponded 7 November 2014

Thank you for writing such a wonderful review. We are happy to hear that you found our property to be clean, efficient, with friendly and helpful service from everyone you encountered. Since we are so conveniently located off 12/18 close to dining, shopping, nightlife, downtown/capitol,...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Airport Transportation
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Tennis Court
Details
Price range
US$115 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Family Hotel in Madison
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$115 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Family Hotel in Madison
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (38)
Room & Suite (45)
Pool & Beach (16)
Dining (2)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Jenny W
6 January 2017|
Answer
Response from Brandywine2 | Reviewed this property |
Sorry to be so late in getting back to you. I believe the passes are free if you are guests in the hotel. We've had guests join us from outside the hotel and we used the passes for their kids as we didn't have kids with us.
0
Votes
Phyllis E
24 October 2016|
Answer
Response from GeneralManagerps | Property representative |
We at this time, are not pet friendly per se, however, with supplemental documentation, we do accept service animals. Thank you for your inquiry and we hope to see you soon!
0
Votes
Tyson M
22 October 2016|
Answer
Response from GeneralManagerps | Property representative |
Great question. Of course!!!!! You will be able to use your passes on the day of departure up until approximately 12noon. Don't forget, we sell day passes sun-thurs for $15/per.
0
Votes
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123
Room Tips
"4th floor is the executive level but don't expect much"
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"A room on the top floor to avoid loud noise above your head"
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"Get a room on a higher floor, rooms near the lobby and pool can be loud."
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"A bit noisier by pool but what do you expect, if for business I would want away from pool and elevators..."
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