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Sheraton Madison Hotel

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#24 of 61 Hotels in Madison
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1 room 2 adults 0 children
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Sheraton Madison Hotel
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819 Reviews from our TripAdvisor Community

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Showing 811: English reviews
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Reviewed 5 days ago NEWvia mobile

Hotel is nice and clean, but the front desk isn't real friendly. We walked by one time and the lady at the front desk was cussing. There is a restaurant in the hotel which is good also. Would stay there again but not pay their price of $124.00. Book on Hotwire for 64.00. Go that route.

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Helpful?
Thank Tyra R
Lake Mary, FL
HOTEL’S FAVOURITE REVIEW
Reviewed 5 September 2016

We just finished dinner at The Sheraton Heartland Grill, and it was worth mentioning. My husband enjoyed the Cod Sandwich, perfectly golden brown, delicious, mild cod, accompanied by cole slaw and sweet potato waffle fries that he raved about. I enjoyed the Four-Cheese Grilled Cheese and highly recommend it. Grilled slices of parmesan encrusted bread, melted in between Gouda, American...

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Helpful?
1Thank Linda L
About Hotel's Favourite Review
jeffstewartmadison, General Manager at Sheraton Madison Hotel, responded to this review

Good morning Linda, Thank you very much for sharing your review for the Sheraton Heartland Grill. I am so happy to hear you enjoyed your meal. Having recently hired almost an entirely new culinary and restaurant management team, I am delighted to see their hard work is paying off. We are committed to making this restaurant truly a memorable experience...

Apollo Beach, Florida
Reviewed 1 week ago NEW

I was having travel issues and the front desk staff where incredibly helpful. Allison Johnson went out of her way and created a list of 8 different ways I could get to Milwaukee from Madison. It included times, price and all the details. Once I made a choice she set it all up for me. Relieved my stress and I...

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Helpful?
Thank nmorin1973
Marshfield, Wisconsin
Reviewed 1 week ago

Not one of the best Sheraton motels I've stayed at. Bed was OK. Bathroom was too small. Front desk clerk was amazing. Not sure I would stay again unless it was business. Convenient location for my business needs.

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Helpful?
Thank dndsutton
Minneapolis, Minnesota
Reviewed 2 weeks ago via mobile

I've stayed at this hotel dozens of times in the last few years as an SPG platinum member. The rooms are in terrible need of renovation and the service is uneven and often bad. I had stopped staying there, but was desperate for a room last week. During my stay, I was told by staff that the hotel was being...

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Helpful?
Thank ServiceMatters86
Allison J, Assistant Front Office Manager at Sheraton Madison Hotel, responded to this review

Hello ServiceMatters86, Thank you so much for taking the time to let us know about your most recent stay with us. You will be happy to hear that the hotel is gearing up for a multi-million dollar renovation later this year. We hope that you are able to experience the renovation for yourself once everything is complete. Thank you again,...

Stetsonville, Wisconsin, United States
Reviewed 3 weeks ago

The room is clean, nice linens. The halls are long dark tunnels. The wifi limits band width or something. Email is okay, facebook is slow and forget playing games. I have Hayday on 2 devices but it won't load on either. Okay so it's not life or death but I've never had that problem anywhere else. At a boring conference...

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Helpful?
Thank Barb N
Allison J, Assistant Front Office Manager at Sheraton Madison Hotel, responded to this review

Hello Barb N, Thank you for taking the time to leave feedback on your most recent visit with us at the Sheraton. I am so sorry to hear you had poor connection with the wifi. We will be sure to reach out to our internet provider to ensure everything is in complete working order so these types of issues don't...

Clinton, Illinois
Reviewed 3 weeks ago

My family (husband and 2 kids) planned a little weekend getaway and we booked this hotel specifically for the pool and hot tub because the pictures looked very inviting. We got down to the pool around 6:30PM on the Saturday we checked in only to find the hot tub being taken over by a little group party complete with alcohol...

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Helpful?
Thank aliciaj14
Management response:

Dear Alicia, Thank you for taking the time to give feedback in regards to your recent stay at the Sheraton Madison Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the hot tub issues. We have shared...

Milwaukee, Wisconsin
Reviewed 4 weeks ago

I stayed at this hotel for a Kindergarten conference. I stayed on the Executive Club floor. The staff was very helpful and friendly. I asked for a fridge to be placed in my room, which they were able to do. In the Executive Club lounge, there were snacks, water, soda, tea and coffee available at all times. Breakfast and evening...

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Thank Tracy H
Reviewed 4 weeks ago

The location is across the street from the Energy Center, great location! The staff was nice, the decor and overall layout was very nice and welcoming. The room was well kept and the beds were comfortable. The pool and hot tub are relaxing and a nice size too!

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Thank Erin C
Bloomington, Indiana
Reviewed 16 February 2017 via mobile

very welcoming staff and the lobby is gorgeous. Club lounge is a great perk. Restaurant is very clean,fast and wonderful! They also have 2 shuttle vehicles which are great for taking you downtown for dinner and drinks and getting you back safe. The only place i stay when in town!

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Helpful?
Thank Scott G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Experience a feeling of welcome unlike any other at the Sheraton Madison Hotel. Our 239 attractive guest rooms give you everything you need for a great stay. ... more   less 

Additional Information about Sheraton Madison Hotel

Address: 706 John Nolen Drive, Madison, WI 53713
Region: United States > Wisconsin > Madison
Price Range: $153 - $369 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Madison Hotel 3.5*
Number of rooms: 239
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Also Known As:
Sheraton Madison
Madison Sheraton
Hotel Style:
#5 Green Hotel in Madison
#25 Business Hotel in Madison
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Madison Hotel staff and other travellers.
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Seattle, Washington

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Questions? Get answers from Sheraton Madison Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get an even numbered room so you are facing the wetlands not the road.”
 of 5 bubbles barbn79, 7 Mar 2017 | Read review
“I like the 7th floor or the Executive Club floor. Quietier and I enjoy the club lounge.”
 of 5 bubbles K9923UBtracyh, 28 Feb 2017 | Read review
“Get a room on the club floor.”
 of 5 bubbles AmandaONeill, 6 Feb 2017 | Read review
“Never had a room we didn't like regardless of where it was located.”
 of 5 bubbles georgeg379, 1 Dec 2016 | Read review
“Club Level is the way to go!”
 of 5 bubbles Z1530FPjamess, 9 Nov 2016 | Read review
5 of 5