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Sheraton Madison Hotel

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#23 of 63 Hotels in Madison
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Sheraton Madison Hotel
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825 Reviews from our TripAdvisor Community

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Showing 817: English reviews
Milwaukee, Wisconsin, United States
Reviewed 28 September 2014

Great location and minutes from Downtown! Rooms were clean and very nice with all of the modern amenities. Bed and pillows were extremely comfortable. Hotel lobby nice area to read with a small cafe next to it. Hotel staff were friendly and outgoing. I was lucky to have Leanne check me in. She went out of her way to make...

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Helpful?
Thank Bob D
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review

Thank you for a great review! We are pleased to hear that you found your recent stay with us to be enjoyable. We hope to see you again in the near future. Kind regards, Lisa Watts General Manager

Milwaukee, Wisconsin
Reviewed 26 September 2014

My husband and I stayed at Madison Sheraton for our anniversary. We were very happy with the customer service at the front desk. Lynn and her associate went the extra mile to make our evening special. This hotel had everything we needed. Comfortable bed, well decorated room and great dining and bar on site. Madison is a great town to...

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Thank michelle738
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review

Thank you for a wonderful review! We are delighted to hear that you chose to spend your anniversary with us and I willl be sure to share your compliments with my staff. We hope to see you again soon. Kind regards, Lisa Watts General Manager

Vancouver, Washington
Reviewed 18 September 2014

I have stayed here multiple times and have always found the staff to go out of there way to accommodate my needs. There is a restaurant in the hotel, but no outside restaurants or stores that are within walking distance. They do have a shuttle that will take you downtown.

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Helpful?
Thank RhondaAS
Lisa W, Owner at Sheraton Madison Hotel, responded to this review

Thank you for a wonderful reveiw. I am delighted to hear that we are your hotel of choice when you visit Madison, and that our customer service is memorable to you. We hope to see you again in the near future. Kind regards, Lisa Watts General Manager

Portland, Oregon
Reviewed 14 September 2014

Upon entering this no frills room things appeared as I expected. Upon getting into bed and reaching behind the bedside table to plug in my phone I saw wadded up plaid boxer shorts which I retrieved with a pen to see if they were what I thought they were! Yes they were....... We had had an extremely long day and...

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1Thank Annamariern
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review

Thank you for sharing your thoughts with us from your recent stay. I would like to sincerely apologize for your guest room not meeting your expectations. I will personally share your comments with my staff during our next departmental meeting, and we will work as a team to ensure this does not happen again. My hope is that down the...

Egg Harbor, Wisconsin
Reviewed 11 September 2014 via mobile

As an SPG Plat I do expect something for my loyalty. Loyalty programs are a two way street, but not here. I got the room I reserved even though they had plenty of rooms on Club floor. My SPG Plat benefit was access to Club floor but not an available room on the Club floor. So much for "upgrade to...

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Helpful?
Thank Curt C
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review

Thank you for taking the time to share your feedback from your recent stay with us. I sincerely apologize for your stay not meeting your expectations. We do value the loyalty of each of our Starwood Preferred Guests and I apologize that it was not presented as such. I will speak with my team to ensure this does not happen...

Nashville, TN
Reviewed 8 September 2014

I'm a frequent traveler to Madison typically staying at the Hilton downtown or one of the other Hilton branded hotels. This time I decided to stay at the Sheraton and it was a disappointment. When I checked in, I was told the double bed room I reserved was not available. Normally, I'm on my own on business trips so a...

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Thank letapb
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review

Thank you for taking the time to share your thoughts from your recent stay with us. I apologize for your experience not meeting your expectations, and we wll keep your comments in mind during our next renovation. I hope you will choose to give us another chancee to exceed your expectations during your next visit to Madison. Kind regards, Lisa...

Orange County, CA
Reviewed 6 September 2014

This is an okay hotel catering mostly to groups/conventions. It's older and partially renovated but it's still an older 3 star hotel. They have standard amenities and would probably fulfill the needs of a business traveler easily but nothing special. They have a club room with a lot of offerings for breakfast but the food in Madison is excellent (although...

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Thank BruinGirl21478
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review

Thank you for the nice review! I am happy to hear that you enjoyed your recent stay with us and that you were able to visit the Capital Square Farmer's Market. We hope that you will come back to visit us again very soon. Kind regards, Lisa Watts General Manager

London, Canada
Reviewed 2 September 2014

A great stopover hotel on the South Side of Madison close to the freeway. The hotel is comfortable and clean although the rooms are beginning to show the need for an update. The highlight was the restaurant which served excellent food and is decorated in a Frank Lloyd Wright style.

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Helpful?
Thank Brian O
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review

Thank you for a great review! I am very pleased to hear that you found your recent stay with us enjoyable, and our restaurant was memorable to you. We hope that you will visit us again very soon. Kind regards, Lisa Watts General Manager

Canandaigua
Reviewed 2 September 2014

The hotel was hosting the World Championships of Tug of War, the first time it had been to Madison. 16 countries in attendance, and two meals daily were included, breakfast and dinner. In spite of this being an athletic competition, the food provided was sorely lacking. Fresh fruit was non-existent, except for OJ in the morning. In the middle of...

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Helpful?
Thank keerasel
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review

Thank you for taking the time to review your stay with us during the Tug of War Outdoor World Championships. I am happy that you enjoyed your stay with us and apologize that you were disappointed with our food selection. We worked to provide filling meals for 750 people in an American style, while working closely with the Association’s budget....

Reviewed 27 August 2014 via mobile

The Sheraton is conveniently located on John Nolan Drive within easy access of the square . They provide shuttle service to local restaurants and bars. Rooms are comfortable and clean . Nice bar and breakfast room.Reasonably priced rooms . My only complaint is breakfast is not included .

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Helpful?
Thank Karen K
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review

Thank you for a wonderful review! We are delighted to hear that you found your recent stay with us enjoyable, and we hope you will visit us again in the near future. Kind regards, Lisa Watts General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Experience a feeling of welcome unlike any other at the Sheraton Madison Hotel. Our 239 attractive guest rooms give you everything you need for a great stay. ... more   less 

Additional Information about Sheraton Madison Hotel

Address: 706 John Nolen Drive, Madison, WI 53713
Region: United States > Wisconsin > Madison
Price Range: $164 - $422 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Madison Hotel 3.5*
Number of rooms: 239
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Also Known As:
Sheraton Madison
Madison Sheraton
Hotel Style:
#5 Green Hotel in Madison
#25 Business Hotel in Madison
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Madison Hotel staff and other travellers.
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Seattle, Washington

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Questions? Get answers from Sheraton Madison Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Since it is set back from John Nolan Drive, a busy road way, all rooms are quiet.”
Cambmass, 17 Apr 2017 | Read review
“Make sure you try to get a "Club Lounge" room. It cost only $20.00, but well worth it.”
574michaelk574, 10 Apr 2017 | Read review
“Get an even numbered room so you are facing the wetlands not the road.”
barbn79, 7 Mar 2017 | Read review
“I like the 7th floor or the Executive Club floor. Quietier and I enjoy the club lounge.”
K9923UBtracyh, 28 Feb 2017 | Read review
“Get a room on the club floor.”
AmandaONeill, 6 Feb 2017 | Read review
5 of 5