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All reviewsfront deskperkins restaurantroom was cleanan early flightnext morningfree breakfastwould recommend this hotel to anyoneplace to sleepthe breakfast areahot tubyogurtfirst floornight staynice staystate streetinterstatepopcorn
Fiancé and I wanted to book a last minute night out. Booked hotel on the ride to Madison. Upon check-in we were warned there were multiple groups of sports kids staying there. No biggie we were there to go out anyways. Staff gave us good...More
The best thing about this hotel was the welcoming staff and the cookies that are offered when you check in. We were even encouraged to take more. The room was fine for a night. The bed was comfortable, and it was quiet. The bathroom really...More
Response from Jewelynn E, General Manager at Comfort Inn & Suites Madison AirportResponded 2 weeks ago
Thank you so much for taking the time to submit your review with us! We appreciate you kind words and I will bring your concerns up with the bathroom to our maintenance staff. We are currently in the process of updating all of our rooms...More
We spent one night at the Comfort Inn and Suites Madison Airport and had an enjoyable stay. We were able to get early check in, which was appreciated.
Front desk staff and other staff members were pleasant and helpful. Our room was clean and comfortable...More
1 Thank terri53226
Response from Jewelynn E, General Manager at Comfort Inn & Suites Madison AirportResponded 28 December 2017
Hello, and thank you so much for taking the time to submit a review with our hotel. We appreciate the kind words and positive feedback, and I will be sure to share your review with our staff. We look forward to servicing you and your...More
This place is a bit dated, but the room is clean, the breakfast is fine, and the staff is very friendly. The front desk was under construction, but check-in was smooth nevertheless.
My only real complaint is that it is hard to get hot water...More
Thank Ellen H
Response from Jewelynn E, General Manager at Comfort Inn & Suites Madison AirportResponded 20 December 2017
Thank you so much for taking the time to submit your review! We appreciate the positive feedback and will talk to the maintenance department about the hot water issue. We hope to see you again in your future stay in Madison!
I will say that the customer service was nice. However, after trying to sleep on a hard bed and a warm shower the next morning, I do not recommend this location. Also, be sure to look for the "safe" fee on your bill.
Response from Jewelynn E, General Manager at Comfort Inn & Suites Madison AirportResponded 20 November 2017
Thank you for taking the time to send us your experience, and I apologize for not being fully satisfied. I will be sure to discuss your review with our team, and your voice does not go unheard!