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Comfort Inn Madison - Downtown

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Traveller (25)
Room & Suite (54)
Pool & Beach (6)
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Overview
  • Excellent57%
  • Very good30%
  • Average8%
  • Poor2%
  • Terrible3%
Travellers talk about
“cookies”(23 reviews)
“front desk”(47 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (271)
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270 results
Traveller rating
145
84
24
8
9
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Time of year
LanguageEnglish
145
84
24
8
9
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All reviewscookiesalliant energy centerfront deskbiscuits and gravywalking pathyogurtworld dairy expobeer winecocktail hourcold cerealfree drinkspool and hot tub areanice hotelroom was cleansocial hourwould stay here againhard boiled eggs
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1 - 5 of 270 reviews
Reviewed 2 weeks ago

This was terrible. My husband booked us a room there as it had good reviews and we were only there for a night. He said they were recently renovated (if they were, it didn't look like it) and was a good place to stay. He...More

Thank Courtney W
Response from BobLoskill, Public Relations Manager at Comfort Inn Madison - DowntownResponded 1 week ago

We are sorry to see that you did not find our inn at the 5 star level that other reviewers have experienced. We will use your comments and experience to motivate ourselves to avoid similar circumstances with another guest.

Reviewed 3 weeks ago via mobile

For a little family getaway, our family of three headed to Madison. The Comfort Inn Downtown Madison was a great place to stay. The beds and pillows are so comfortable. They had complimentary cocktails and food for two hours. The breakfast was delicious. They had...More

Thank Keri S
Response from BobLoskill, Public Relations Manager at Comfort Inn Madison - DowntownResponded 2 weeks ago

We are glad to see that you had an outstanding stay and had the opportunity to enjoy many of the hotel's amenities and great customer service efforts. We thank you for your strong recommendation and look forward to serving you in the future!

Reviewed 12 March 2018

When we arrived at our room we were concerned that it was right next to the elevator. But we never heard it - not once. In fact, we never heard any noises from other guests either. Hats off to the sound insulation in the hotel!...More

Thank Jeff R
Response from BobLoskill, Public Relations Manager at Comfort Inn Madison - DowntownResponded 15 March 2018

We are glad that you enjoyed your stay and pleased to see you will be a return guest on your next visit to Madison! We thank you for your wonderful recommendation and look forward to serving you in the future.

Reviewed 21 February 2018

Location is downtown so you do have to get off the freeway which bothered my husband. But not me. Everything I was looking for in a stay. Cleanliness at the top of the list. Upgraded features. Meals satisfactory. You will be happy with your stay.

Thank Oracle6115
Response from BobLoskill, Public Relations Manager at Comfort Inn Madison - DowntownResponded 22 February 2018

We are glad to see that you enjoyed our newly renovated hotel, its many amenities and location! We thank you for staying with us and appreciate your wonderful recommendation.

Reviewed 15 November 2017

The customer service is excellent. The beds are comfortable. The shower is hot and the WiFi is stable. After choosing this location for the 3rd week in a row, the experience is consistent! Would definitely stay here again!More

Thank mctraveler2
Response from BobLoskill, Public Relations Manager at Comfort Inn Madison - DowntownResponded 17 November 2017

We thank you for choosing to stay with us and your repeat business. I'm sure you'll be pleased to know that we will be adding all new guest room furniture and lighting to our rooms, a $250,000 hotel improvement, this December! We look forward to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Laundry Service
Multilingual Staff
Breakfast Available
Dry Cleaning
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Spa
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$94 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$94 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (25)
Room & Suite (54)
Pool & Beach (6)
Dining (2)
Business Centre & Event Rooms (2)
Questions & Answers
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ebbob
10 March 2017|
AnswerShow all 2 answers
Response from BobLoskill | Property representative |
Yes, all rooms have hairdryers, irons, ironing board, coffeemaker and refrigerator.
1
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Room Tips
"Don't pick room 113 until they fix the shower head."
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"If you want an ice machine on the same level as your room, don't choose a room on the ground floor."
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"Stayed in room 322, was very quiet other than the occasional person who lets their door slam shut."
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"Don't get rooms 218 or 220 which are over the fitness room since you can hear and feel when someone uses..."
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