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This was terrible. My husband booked us a room there as it had good reviews and we were only there for a night. He said they were recently renovated (if they were, it didn't look like it) and was a good place to stay. He...More
Thank Courtney W
Response from BobLoskill, Public Relations Manager at Comfort Inn Madison - DowntownResponded 1 week ago
We are sorry to see that you did not find our inn at the 5 star level that other reviewers have experienced.
We will use your comments and experience to motivate ourselves to avoid similar circumstances with another guest.
For a little family getaway, our family of three headed to Madison. The Comfort Inn Downtown Madison was a great place to stay. The beds and pillows are so comfortable. They had complimentary cocktails and food for two hours. The breakfast was delicious. They had...More
Thank Keri S
Response from BobLoskill, Public Relations Manager at Comfort Inn Madison - DowntownResponded 2 weeks ago
We are glad to see that you had an outstanding stay and had the opportunity to enjoy many of the hotel's amenities and great customer service efforts.
We thank you for your strong recommendation and look forward to serving you in the future!
When we arrived at our room we were concerned that it was right next to the elevator. But we never heard it - not once. In fact, we never heard any noises from other guests either. Hats off to the sound insulation in the hotel!...More
Thank Jeff R
Response from BobLoskill, Public Relations Manager at Comfort Inn Madison - DowntownResponded 15 March 2018
We are glad that you enjoyed your stay and pleased to see you will be a return guest on your next visit to Madison!
We thank you for your wonderful recommendation and look forward to serving you in the future.
Location is downtown so you do have to get off the freeway which bothered my husband. But not me. Everything I was looking for in a stay. Cleanliness at the top of the list. Upgraded features. Meals satisfactory. You will be happy with your stay.
Response from BobLoskill, Public Relations Manager at Comfort Inn Madison - DowntownResponded 22 February 2018
We are glad to see that you enjoyed our newly renovated hotel, its many amenities and location!
We thank you for staying with us and appreciate your wonderful recommendation.
The customer service is excellent. The beds are comfortable. The shower is hot and the WiFi is stable. After choosing this location for the 3rd week in a row, the experience is consistent!
Would definitely stay here again!More
Response from BobLoskill, Public Relations Manager at Comfort Inn Madison - DowntownResponded 17 November 2017
We thank you for choosing to stay with us and your repeat business.
I'm sure you'll be pleased to know that we will be adding all new guest room furniture and lighting to our rooms, a $250,000 hotel improvement, this December!
We look forward to...More