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Hilton Madison Monona Terrace

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#12 of 61 Hotels in Madison
Certificate of Excellence
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Hilton Madison Monona Terrace
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976 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Madison Monona Terrace
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Showing 967: English reviews
Wilmette, IL, United States
Reviewed 20 May 2015

We enjoyed being in Madison, Wisconsin on what was a very busy weekend. The staff at the Hilton Monona Terrace were very accomodating and attentive to our needs and requests. The accomodations were clean and comfortable. This was a very nice place to stay.

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Helpful?
Thank Allen D S
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Thank you very much for choosing to stay with Hilton over the Graduation Weekend. It is always a very busy time in Madison, but I am so glad you enjoyed!

Madison, Wisconsin, United States
Reviewed 20 May 2015

We have booked a block a rooms for a yearly conference at the Hilton for many years and have always been very happy working with them. When I need to book a room for a guest visiting us in Madison I always choose the Hilton first.

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Helpful?
Thank Jane M
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Thank you very kindly Jane. We are happy to serve you and those you refer. Most importantly we appreciate your loyalty! Sincerely, Skip Harless, General Manager

Hilbert, United States
Reviewed 19 May 2015

Hotel was very clean and staff was super courteous. The location was amazing as we could walk to anything we wanted to see. Eating places in the area were great as well. State street a close and well worth walk.

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Helpful?
Thank Kris B
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Location, clean, staff super courteous.....we thank you for the kind words. I will be sure to share with the team that made them possible. We sincerely appreciate your business and hope you come again.

Evanston, Illinois
Reviewed 19 May 2015

I recently stayed at the Hilton Monona Terrace, and because their parking lot was full, I had to use their valet parking service. When our car was returned, there was damage on the vehicle that we didn't notice until we got back home, but went straight home from the hotel. When I called the Hotel, they assured me that they...

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Thank pkap70
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Dear pkap70, Thank you for taking the time to post your feedback. Please accept our sincere apology for any misunderstanding with the handling of your car. As you know, the situation was turned over to our insurance company for handling and all communication regarding your claim. If I can be of further assistance regarding your stay please feel free to...

Hudson, Wisconsin
Reviewed 14 May 2015 via mobile

Definitely consider using the Hilton Honors app to checkin remotely and pick your room. We picked a nice room on the 9th floor with a great lakeview. The kids enjoyed the pool and the parents enjoyed the hottub. The fitness room is very nice with complimentary earbuds, Dumbbells, medicine balls, and cardio machines. The Capitol Chophouse onsite is great for...

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2Thank TripDadPlus
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

I am glad you enjoyed the new eCheck-in on the Hilton Honors app. It is a great new service that anyone can utilize by simply signing up for an Honors account if you are not a member already. Thanks for sharing your great comments!

Richmond, Virginia
Reviewed 14 May 2015

We stayed at this hotel while attending a wedding in Madison. The hotel staff were very friendly (especially Murphy at the front desk - she provided exceptional service!) and helpful. Our room was clean and comfortable although the beds were a bit softer than we like. The location right in downtown Madison is great. You can walk to the State...

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Helpful?
Thank Peg S
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Thanks for the very nice review and accolades for Murphy and our Front Office Team. They are part of the excellent team of people that makes our property special. Please come and see us again.

Boston, Massachusetts
Reviewed 13 May 2015 via mobile

What happened to Hilton? I used to love this chain for business travel but have had 2 rotten experiences recently. This Hilton's rooms were tired with the bathroom having a rusty shower rail and replacement sealant that clearly covered mold. The bed was firm, which I like, and I'm not particularly bothered about bed size as I was traveling alone...

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Thank MLS99
Michael W, Manager at Hilton Madison Monona Terrace, responded to this review

Dear MLS99, I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us, and I addressed these issues with our staff. I can assure you that the concerns you raised are going to be resolved. Your feedback helps us improve. Thank you once again for your comments.

Sturgeon Bay, United States
Reviewed 6 May 2015

No Mangers reception and no free breakfast for its hilton honors members. Most Hiltons show some appreciation toward its loyal members in fact I can't remember ever staying at a hilton that did not do something for its honors members. Also the prices in the hotel restaurant were extremely high as well as the bar $8.75 for a glass of...

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1Thank Dennis M
Dearborn, United States
Reviewed 4 May 2015

I expected the Hilton to be nice...and on the surface it was...but once I was there for 30 minutes, the problems started to become apparent. The beds were uncomfortable. The windows were very difficult to open and close. The bar was super expensive and the bartender was rude. The walls were paper thin...I could hear simple coughs in the next...

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1Thank Joseph G
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Thank you very much for taking the time to share your feedback. We never intend to disappoint. I am glad our Director of Operations was able to make contact with you right away as well to discuss. There are certainly some things we can work to improve from your comments, and will do so. I hope you will give us...

Greenville, North Carolina
Reviewed 4 May 2015

Have stayed here each year for conference and always satisfied with room and stay. Room is comfortable and views of either city or lake are lovely. Easy access to conference makes it very convenient. Location at Lake Monona gives you the opportunity for enjoying the outdoors after all day conferences.

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Helpful?
Thank jlm1211

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Hilton Madison Monona Terrace, perfectly located in downtown Madison just two blocks from Capitol Square, is an elegant property connected by skywalk to the Monona Terrace Convention Center. Choose from a variety of guestrooms and suites with spectaculor views of the State Capitol or beautiful Lake Monona. With an upscale, urban and residential feel to the rooms and public spaces, the hotel boasts full service dining and bar options as well. Transportation service is provided complimentary to downtown locations, including the University and Kohl Center. ... more   less 

Additional Information about Hilton Madison Monona Terrace

Address: 9 E Wilson St, Madison, WI 53703-3421
Region: United States > Wisconsin > Madison
Price Range: $179 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Madison Monona Terrace 4*
Number of rooms: 240
Reservation Options:
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Also Known As:
Hilton Madison Monona Terrace Hotel Madison
Hilton Hotel Madison
Hilton Monona Terrace Hotel Madison
Madison Hilton
Hotel Style:
#9 Business Hotel in Madison
#10 Romantic Hotel in Madison
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Madison Monona Terrace staff and other travellers.
6 questions
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Lincolnwood, Illinois
1 month ago
Chicago, Illinois
3 months ago

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Questions? Get answers from Hilton Madison Monona Terrace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Come back when construction is over.”
 of 5 bubbles satchel21, 20 Nov 2016 | Read review
“King rooms offer TONS of room.”
 of 5 bubbles HughNL, 6 Nov 2016 | Read review
“water view is beautiful”
 of 5 bubbles B1790QZbrucem, 26 Oct 2016 | Read review
“lake view was beautiful but I'm told the capitol view is also incredible”
 of 5 bubbles 878christenf, 24 Oct 2016 | Read review
“select a stunning lake view room”
 of 5 bubbles 751susanl, 13 Oct 2016 | Read review
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