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Best Western PLUS InnTowner

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Traveller (57)
Room & Suite (25)
Dining (20)
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Overview
  • Excellent59%
  • Very good27%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“uw hospital”(99 reviews)
“shuttle service”(82 reviews)
“inn towner”(26 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Offers from Best Western PLUS InnTowner
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western PLUS InnTowner
Special Offer: BOOK DIRECT & SAVE
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (978)
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969 results
Traveller rating
544
270
91
35
29
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LanguageEnglish
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544
270
91
35
29
Show reviews that mention
All reviewsuw hospitalshuttle serviceinn townerfree shuttlebest westernswithin milesfootball gamebreakfast buffetthe hotel is cleangreat place to staymadison wibed was very comfortableconvenient locationstate streetsurgerycampustransplant
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1 - 5 of 969 reviews
Reviewed 3 days ago

I've stayed here a number of times. The hotel itself is fine; very clean, food is decent. The staff however seem very inexperienced and unable to follow through on requests or provide services unless reminded several times. More training and supervision would help.

Review collected in partnership with Best Western
Thank jcoska
Hotel's Favourite
Reviewed 21 January 2018

Hotel is very clean from lobby to restaurant to elevator to rooms. It is a very short distance to the University of Wisconsin Hospital and Clinics (even walking distance if weather was suitable) and a shuttle is available as well as ample parking. We ordered...More

1  Thank jordan342
Response from RebeccaW2424, Manager at Best Western PLUS InnTownerResponded 22 January 2018

Dear Jordan342, Wow, thank you for the wonderful review! Our team strives to provide the best and most convenient stay for all guests. By letting us know those specifics that are valuable to you during your stay, such as the amenities in the guestrooms, you...More

Reviewed 3 days ago

I think the pricing for this hotel is high for the quality. Much of it has to do with the location and its proximity to campus. The room we had was spacious with nice decor, but the lobby and entrance are not inviting at all...More

Review collected in partnership with Best Western
Thank D B
Reviewed 1 week ago via mobile

Our room was clean and had modern decor, the breakfast had plenty of options and was good. We visited the restaurant and had some delicious food the day we arrived. They offer Free parking and a free shuttle to places within a 2 mile radius...More

Thank Erubiel A
Response from RebeccaW2424, Manager at Best Western PLUS InnTownerResponded 1 week ago

Dear Erubiel A, Wow, thank you for the wonderful feedback! We appreciate you choosing the InnTowner and giving us the opportunity to exceed your expectations during your stay. It is an honor to serve our valued guests by providing excellent accommodations and amenities such as...More

Reviewed 1 week ago

We stayed here for two nights with our 17 year old who was touring University of Wisconsin. The room was large and clean, the breakfast was good, the staff was very helpful and friendly! They told us places to go for dinner so that The...More

Thank Alicia Moss N
Response from RebeccaW2424, Manager at Best Western PLUS InnTownerResponded 1 week ago

Dear Alicia, Congratulations to the graduate and soon-to-be UW Madison student! We are always happy to meet the families of students and hope to be your home-away-from-home during future visits. We wish you all the best!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Pool
Restaurant
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Business Centre with Internet Access
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Bar/Lounge
Pool
Restaurant
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$146 - US$241 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Business Hotel in Madison
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$146 - US$241 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Business Hotel in Madison
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (57)
Room & Suite (25)
Dining (20)
Pool & Beach (7)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Jeff P
15 January 2018|
Answer
Response from Karen W | Property representative |
No need to walk our complimentary shuttle will transport you back and forth - but to answer your question it is 1.7 miles from the hotel
1
Vote
Jeff P
15 January 2018|
AnswerShow all 2 answers
Response from Karen W | Property representative |
1.7 Miles -- but our complimentary shuttle can transport back and forth
1
Vote
JodiHutch
4 July 2016|
Answer
Response from Jenny O | Property representative |
Hi Jodi. We do not offer laundry services on property and our extended rates are based on how long your stay will be and services you will need. We suggest calling the hotel directly to inquire about those. Thank you.
0
Votes
Room Tips
"Great if you are visiting University Hospitals or VA, have shuttle so you dont habe to worry about parking"
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"Avoid rooms near the pool - the walls are thin and it's noisy"
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"Top floor is very quiet."
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"The suites are a definite value. The fourth floor has a large study room for guests with tables, computers..."
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