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InterContinental New Orleans

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InterContinental New Orleans
InterContinental New Orleans
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1,250 Reviews from our TripAdvisor Community

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Los Angeles, California
Reviewed yesterday NEW

My gf and I recently stayed at the Intercontinental. Initially, when we arrived, we were put in room 557 or 559 (regardless, they both are in the same wing/vicinity) and was extremely disappointed with our experience. For one, the room was small (about half the size of a normal room at the Intercontinental). Worse, from 2am until noon, there would...

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Helpful?
Thank jplevin
Hobart, Australia
Reviewed yesterday NEW

Easy 8 minute walk to Bourbon Street and a trolley stop right outside but was there on a Saturday night and silly me didn't think, my room was right near the elevator and happy drunks returning to their rooms between 1am right through to 6am woke me every time. I may as well had the door open, the noise travelled...

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1Thank DeanHobart_Australia
Leland, Mississippi, United States
Reviewed 4 days ago NEW

The rooms are awesome, the hotel is in a perfect location close enough to walk to everything in New Orleans, but also not right in the thick of things on Canal/French Quarter to be a nuisance with noise. The food at the hotel is awesome, we ate meals at both restaurants in the hotel. If you go to Trenasse you...

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Helpful?
3Thank John H
John R, General Manager at InterContinental New Orleans, responded to this review

Dear John H, Thank you very much for the 5 star review of our hotel. We appreciate that you took the time to write about your experience and the great service provided by our team. We are glad that you had our "show stopping" appetizer Oyster Log at our signature restaurant Trenasse - as you know, it features local rustic...

Dallas, Texas
Reviewed 4 days ago NEWvia mobile

Stayed for a wedding, good location. Front desk check in staff not very friendly. Only one family member received their welcome "check in wedding goody bag" filled with lots of wedding itinerary information, maps, sweet treats to be enjoyed, that the bride and groom had put together for the wedding guests. They were given to the rest of us at...

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Helpful?
Thank MaureenR788
John R, General Manager at InterContinental New Orleans, responded to this review

Dear MaureenR788, Thank you for your review of the hotel. We are very sorry that you had issues during your stay and did not receive the normal high level of service that our guests are accustomed to. Because your review is confidential, please email joseph.quilio@icneworleans.com with your contact information, so that he can make it right with you. John Romano

New York City, New York
Reviewed 4 days ago NEW

This is a hotel. It has beds, and a bathroom, and ridiculously-priced mini bar items. It was clean. There was free wifi. There was a balcony that faced another building (this is New Orleans, not going to find a beach view here). It is located close to Bourbon and Canal if that's your thing, but far enough away that you...

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Helpful?
Thank Yitzchak B
John R, General Manager at InterContinental New Orleans, responded to this review

Dear Yitzchaz B, Thank you very much for the review of our hotel. We appreciate that you took the time to write about your experience and the great service provided by our team. We hope that you were able to try our signature restaurant Trenasse - it features local rustic Louisiana fare. Of course, we have Pete's - which features...

Texas
Reviewed 5 days ago NEW

We had a large wedding group at the hotel for our son's wedding in NOLA and the hotel did a super job accommodating everyone. The rooms are well appointed and very clean and comfortable. They just did a super job overall.

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Helpful?
1Thank SenorBigTex
John R, General Manager at InterContinental New Orleans, responded to this review

Dear SenorBigTex, Congratulations on the marriage of your son and thank you very much for the 5 star review of our hotel. We appreciate that you took the time to write about your experience and the great service provided by our team. We hope that you also were able to try our signature restaurant Trenasse - it features local rustic...

Houston, Texas, United States
Reviewed 6 days ago NEW

The hotel had everything we needed for our stay. All of the hotel staff we encountered were pleasant. The only room they had left for us was handicap accessible so it may have been more spacious than normal but it felt like a good sized room for the area. Checkout was really easy and quick. We thought the noon checkout...

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Helpful?
Thank Jennifer K
John R, General Manager at InterContinental New Orleans, responded to this review

Dear Jennifer K, Thank you very much for the review of our hotel. We appreciate that you took the time to write about your experience. It sounds like we have a few things to correct in your room and service. Since your review is confidential- please email us at joseph.quilio@icneworleans.com with your information. We hope that you were able to...

Gresham, Oregon
Reviewed 1 week ago

Large hotel that work for many conventions going on but not the best for families or a few people that just want to see the city and the nightlife. The service is slow to respond to requests. Rooms are fine but not always supplied with proper wash cloths or towels. The room key cards don't always work and you have...

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Helpful?
Thank 234Jerry
John R, General Manager at InterContinental New Orleans, responded to this review

Dear 234Jerry, Thank you for your review of the hotel. We are very sorry that you had issues during your stay and did not receive the normal high level of service that our guests are accustomed to. Because your review is confidential, please email joseph.quilio@icneworleans.com with your contact information, so that he can make it right with you. John Romano

Reviewed 1 week ago via mobile

Only thing good was the bed 4 lifts servicing hotel was a disgrace They were old and slow making it worse Had to wait an average of 10 minutes for a lift Rooms had terrible sound insulation Not up to standard

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Helpful?
Thank Anthony P
John R, General Manager at InterContinental New Orleans, responded to this review

Dear Anthony P, Thank you for your review of the hotel. We are very sorry that you had issues during your stay and did not receive the normal high level of service that our guests are accustomed to. Because your review is confidential, please email joseph.quilio@icneworleans.com with your contact information, so that he can make it right with you. John...

Reviewed 1 week ago

Took a tip from Anthony Bourdain this time around and decided to stay outside the French Quarter. It was an excellent decision. The InterContinental is a modern hotel with all the necessary amenities at an excellent location. Two major trolley lines are a hop, skip, and a jump from the front entrance, and The French Quarter is only a two-three...

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Helpful?
Thank jjbean80
John R, General Manager at InterContinental New Orleans, responded to this review

Dear jjbean80, Thank you very much for the review of our hotel. We appreciate that you took the time to write about your experience and the great service provided by our team. We hope that you were able to try our signature restaurant Trenasse - it features local rustic Louisiana fare. Of course, we have Pete's - which features beef...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Pete's Pub
Pete's Pub
Cuisines: American, Bar, Pub
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
InterContinental New Orleans enjoys one of the city's most coveted locations: two blocks from the French Quarter, four blocks from Harrah's New Orleans, six blocks from the riverfront and come Mardi Gras time a front row spot on the St. Charles Avenue parade route. The Morial Convention Center, Uptown and the Louisiana Superdome are also within walking distance. ... more   less 

Additional Information about InterContinental New Orleans

Address: 444 St. Charles Ave., New Orleans, LA 70130-3106
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $198 - $518 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental New Orleans 4*
Number of rooms: 484
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, IHG, Orbitz, Hotwire, Travelocity, TripOnline SA, HotelQuickly, getaroom.com and Evoline ltd so you can book your InterContinental New Orleans reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
New Orleans Intercontinental
Hotel Style:
#6 Family Hotel in New Orleans
#6 Luxury Hotel in New Orleans
#8 Green Hotel in New Orleans
#12 Romantic Hotel in New Orleans
#13 Business Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental New Orleans staff and other travellers.
84 questions
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Questions? Get answers from InterContinental New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay in room 557 or 559 (noisy and cramped)”
jplevin, 29 Apr 2017 | Read review
“Ask for rooms as far away from lifts as possible.”
DeanHobart_Australia, 29 Apr 2017 | Read review
“We were right by the elevator and could hear some noise as the elevator arrived and left.”
JenniferK879, 24 Apr 2017 | Read review
“All rooms are spacious but suits are exceptional.”
FuzzyPectin, 18 Apr 2017 | Read review
“Ask for higher floor near the rear”
Seamus48, 17 Apr 2017 | Read review
5 of 5