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03/12/2017 04/12/2017
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    JW Marriott New Orleans

    614 Canal Street, (Driveway Entrance on 611 Common Street), New Orleans, LA 70130-2308
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    03/12/2017 04/12/2017
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    US$169
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    Traveller (505)
    Room & Suite (245)
    Dining (50)
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    Overview
    • Excellent46%
    • Very good35%
    • Average13%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “canal street” (317 reviews)
    “great location” (406 reviews)
    Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
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    Offers from JW Marriott New Orleans
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,407)
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    1 - 5 of 2,348 reviews

    Reviewed yesterday

    The staff of this hotel are friendly and helpful. The location can't be beat - easy access to the trolley, great restaurants and sights. I always feel at home when I visit here. And, the housekeeper (last two trips) has created animals out of washcloths...More

    Thank Paula C
    Reviewed 6 days ago

    Checked in on a Monday afternoon for a one week stay in the Big Easy. Check in was fast an efficient and I was given a complimentary upgrade to a corner room with a king bed and free WiFi. Room is clean and comfortable although...More

    Thank CarlCJ79
    Response from TeamMarriott, Manager at JW Marriott New OrleansResponded 5 days ago

    Dear CarlCJ79, It was a pleasure having you as our guest. We appreciate your kind words and compliments regarding your stay. We strive to make our guests' travel needs as easy as possible during their visit, and we are happy you enjoyed your overall visit....More

    Reviewed 1 week ago

    I have mixed feelings about this hotel. On one hand- The check in staff was very friendly, the location is good and the lounge is new, comfortable and offers good breakfast and nice snacks in the evening. BUT: The concierge service was terrible! The 2...More

    Thank Dr_Iris_B
    Response from TeamMarriott, Manager at JW Marriott New OrleansResponded 1 week ago

    Dear Dr_Iris_B, Thank you for taking the time to review your recent visit. We are glad that you enjoyed our wonderful location and our new lounge. However, please accept our apologies for being inattentive to your needs and for the unsatisfactory service you received from...More

    Reviewed 1 week ago

    JW. Marriott is decent Marriott,... BUT DEFINITELY NOT a JW Marriott. Very plan, I could had stayed at the regular Marriott across the street for cheaper money. I also could had a pool too because the one at the JW was under construction which they...More

    Thank paulwil11223
    Response from TeamMarriott, Manager at JW Marriott New OrleansResponded 1 week ago

    Dear paulwil11223, We appreciate your remarks about your recent stay at our hotel. We strive to ensure that our guests leave with pleasant memories, so we're sorry that your stay was less than satisfactory. We apologize for the condition of our pool at that time....More

    Reviewed 1 week ago via mobile

    We just adopted a baby and had to stay in New Orleans a while. Positive check in experience with excellent supervisor who saw we needed assistance checking in and then we received a congratulations card and dessert within 30 minutes of arriving to our room...More

    Thank jmedero
    Response from TeamMarriott, Manager at JW Marriott New OrleansResponded 1 week ago

    Dear jmedero, Thank you for sharing a wonderful review of the JW Marriott New Orleans. Service and facilities are our best assets that we can offer to our guests, and we are thrilled to know you enjoyed your time with us. Thanks again for recognizing...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$148 - US$429 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #18 Luxury Hotel in New Orleans
    • #24 Business Hotel in New Orleans
    • #31 Family Hotel in New Orleans
    • #36 Romantic Hotel in New Orleans
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 487
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Marriott, Booking.com, Travelocity, Orbitz, Hotwire, Priceline, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your JW Marriott New Orleans reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Louisiana >
    • New Orleans >
    • Central Business District
    • Also Known As
    • Marriott New Orleans ,
    • New Orleans Marriott
    Add Photo Photos
    Traveller (505)
    Room & Suite (245)
    Dining (50)
    Pool & Beach (38)
    Hotel & Grounds (392)
    Bathroom (38)
    Business Centre & Event Rooms (8)
    Family and Play Areas (1)
    Nearby
    Central Business District
    Compared to the more evocative monikers of some other
    parts of New Orleans, the downtown’s humdrum title
    might suggest that this area is all about business and
    little else. But don’t let the bland name keep you
    away from the Central Business District. The CBD
    offers a wide range of fun things to do that would be
    touted as exceptional in less jubilant corners of the
    world. Bordered by the French Quarter, the Arts
    ...More
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    Hampton Inn & Suites New Orleans Downtown (French Quarter Area)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Jessica O
    5 October 2017|
    AnswerShow all 4 answers
    Response from natalya1299 | Reviewed this property |
    I'm sorry, but I didn't drive; I took the train & Uber.
    0
    Votes
    Denise N
    20 September 2017|
    AnswerShow all 5 answers
    Response from xygb7dklt | Reviewed this property |
    It is about 15 miles via I-10. Cost us $36 plus tip. Time varies with traffic conditions/rush hours but from 20-30 minutes.
    0
    Votes
    Denise N
    20 September 2017|
    AnswerShow all 7 answers
    Response from Sara M | Reviewed this property |
    Taxi and Uber/Lyft have a flat rate of I think it was $33, with a taxi of course you feel more obligated to give a bigger tip.
    0
    Votes
    Room Tips
    "Unless you sleep like a log, don't stay in a room adjacent to the elevator lobby. The double-ding of..."
    Read review
    "Request a corner room."
    Read review
    "If your Shades don't close,.. COMPLAIN,.. maybe you can save a future resident at the hotel."
    Read review
    "Better views up high, of course, but I'd imagine all would be good."
    Read review
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