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JW Marriott New Orleans

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JW Marriott New Orleans
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2,219 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott New Orleans
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Showing 2,165: English reviews
Chicago, Illinois
Reviewed 1 week ago

I had shoes sitting by the door that were stolen while housekeeping cleaned my room, and I nicely put a request to look into it the next day with name, address, number, and email and was never followed up with by any means of communication.

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1Thank katie12342015
Chicago, Illinois
Reviewed 1 week ago

The hotel is very clean. The pool is right next to the gym. I used the gym three times during my stay and machines were always available. The hotel is located in a good location so you do not have to deal with the Bourbon crowds at night. Be sure to double check your invoice prior to checking out. My...

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Helpful?
Thank ROB_DIANA_LEO12
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear ROB_DIANA_LEO12, Thank you for sharing your generous review with us. We couldn't be happier that you found our rooms comfortable, our staff helpful and our location ideal. We truly appreciate both your positive and constructive feedback and hope to welcome you again soon. Sincerely, Ted Selogie General Manager JW Marriott New Orleans

Washington DC, District of Columbia
Reviewed 1 week ago

The hotel is a little dated, but the staff make up for it. Both street cars lines have stops less than a block away. The location puts you in walking distance from most attractions. Most rooms have a small refrigerator which is nice

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Helpful?
Thank dcfiread
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear dcfiread, Thank you for taking the time out of your busy day to share your review with us. While we are delighted that you found our location ideal, we are disappointed that your stay with us was not flawless. Should your travels bring you back to New Orleans, we hope to have the opportunity to welcome you back for...

Waynesville, North Carolina
Reviewed 1 week ago via mobile

This is a great place to stay in the French quarter! The room is very nice with big windows that have a gorgeous view of the city. It's within walking distance to everything. We were only here for one night but would have loved to have stayed longer.

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Helpful?
Thank lolo1418
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear lolo1418, Thank you for taking the time out of your busy day to share your candid review with us. We are thrilled that you found our location absolutely ideal and our views stunning. We truly appreciate your generous review and we hope to have the opportunity to welcome you again soon. Sincerely, Ted Selogie General Manger JW Marriott New...

California
Reviewed 1 week ago

We were quite pleased with our stay at this hotel. The staff was super friendly and helpful by giving us suggestions on where to eat and what to see during our stay. While the rooms seem a little dated, they are functional. We really liked the location because it is right on the outside border of the French Quarter so...

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Helpful?
Thank blondiemurc
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear blondiemurc, Thank you for sharing your feedback with us. While we are pleased that you found our location ideal and our staff friendly, we are disappointed that your stay with us was not seamless. We truly appreciate your feedback as we are always aiming to elevate our guests' experiences. We look forward to welcoming you again in the future...

connecticut
Reviewed 1 week ago

we visited for a week and were very happy.The location was Perfect!!!! we especially enjoyed spending time at the lobby bar and George was the best!!! All the bar staff were great as was the atmosphere. awesome place to start off our nights and on some longer days end our nights!!! cant say enough about George and his drinks! Deborah...

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Helpful?
Thank mickey4404
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear mickey4404, Thank you for taking the time out of your busy day to fill us in on your stay at the JW Marriott New Orleans. We are beyond delighted that you loved our perfect location, exceptional atmosphere and our fantastic associates. We truly appreciate your feedback about George and Deborah's phenomenal service, we will be sure to pass along...

Saint Louis, Missouri
Reviewed 1 week ago via mobile

I have stayed here 2-3 times in the past year (they always put me in the same room) and I plan to stay here again in two months. The staff is so warm and friendly, the rooms are large, and I love the fitness center. That said, the walls between the rooms are thin, so this time I remembered to...

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Helpful?
Thank stlvacagirl
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear stivacagirl, Thank you for sharing your review with us. We are delighted that you found our rooms comfortable, our cuisine delectable and our staff absolutely phenomenal. We truly appreciate that you took the time out of your busy day to fill us in on what you loved most about the JW Marriott New Orleans and we look forward to...

New Jersey
Reviewed 1 week ago

How is this property even considered a JW? Nobody offered to carry our bags upstairs, the rooms were designed and probably never updated since the 90s, bathroom had barely any counter space for personal belongings, and what’s worse, blood found on the bedsheets, stains on the walls and dirt (and what appeared to be excrement) on the bathroom floor mat....

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Helpful?
Thank L M
OpsManager70130, Manager at JW Marriott New Orleans, responded to this review

Thank you for sharing your valuable feedback regarding your experience at the JW Marriott New Orleans. Please accept our apology for not providing the experience that you should expect when choosing the JW Marriott Brand. We strive to deliver a flawless experience from beginning to end and unfortunately did not attain our goal during your visit. Should your travels bring...

Reviewed 1 week ago via mobile

The hotel was very busy during our stay, as they were hosting two wedding parties. We dropped by early to see if the room was ready and it was not but they offered to text us as soon as it was. We got the text around 2:00 that our room was ready & headed over. At check in we told...

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Helpful?
Thank Cpc2177
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear Cpc2177, Thank you for your candid feedback. We are pleased that you found our staff both friendly and prompt. We truly appreciate your constructive and positive input as we are always aiming to deliver world-class service to our guests. We hope to welcome you again soon. Sincerely, Ted Selogie General Manager JW Marriott New Orleans

Pawleys Island, South Carolina
Reviewed 2 weeks ago via mobile

In town for the Sun Belt Conference B Ball tournament having choices of hotels we picked the JW and are truly satisfied, the room is spotless, the staff great and very helpful. The location is as good as it can get, so if you're in town give the JW a try.

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Helpful?
Thank apbayhill
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear apbayhill, What a pleasure it was to read your review! From our spotless rooms to our helpful staff, it sounds like you truly had a wonderful experience at JW Marriott New Orleans. We hope to welcome you again in the near future. Sincerely, Ted Selogie General Manager JW Marriott New Orleans

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff

Additional Information about JW Marriott New Orleans

Address: 614 Canal St, New Orleans, LA 70130-2308 (Formerly Le Meridien Hotel)
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $256 - $599 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott New Orleans 4*
Number of rooms: 487
Reservation Options:
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Also Known As:
Marriott New Orleans
New Orleans Marriott
Hotel Style:
#16 Luxury Hotel in New Orleans
#24 Business Hotel in New Orleans
#31 Family Hotel in New Orleans
#36 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott New Orleans staff and other travellers.
37 questions
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Questions? Get answers from JW Marriott New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upper floors are quieter”
 of 5 bubbles dcfiread, 13 Mar 2017 | Read review
“the higher the floor and ask for a french quarter view we were floor 23 and it was perfect.”
 of 5 bubbles mickey4404, 11 Mar 2017 | Read review
“Higher floors give a little better view, but no escape from street noise.”
 of 5 bubbles EricL582, 4 Mar 2017 | Read review
“Higher floors rooms are updated ask for upgrage rooms with a view”
 of 5 bubbles mariasA3807RT, 1 Mar 2017 | Read review
“The king corner rooms have amazing views of the city!”
 of 5 bubbles travelgalAl2013, 24 Feb 2017 | Read review
5 of 5