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JW Marriott New Orleans

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JW Marriott New Orleans
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2,252 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott New Orleans
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Showing 2,196: English reviews
Pasadena
Reviewed 17 June 2015 via mobile

My family and I went to New Orleans and unfortunately my sister and I arrived after the wedding because our air line (United is the devil and rescheduled our flight a wonderful 6 times and then canceled it.) But I digress. So when we finally arrived the doorman Paul was so amazing and made sure there was a welcome snack...

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Helpful?
Thank MarketingDiva
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear MarketingDiva, We are so glad that our hotel was the perfect warm welcome to New Orleans after a long and stressful travel experience. Thank you for letting us know about Paul going the extra mile to really make you feel at home. We love hearing about memorable encounters with our team from our guests and we appreciate you filling...

Saint Cloud, Florida
Reviewed 17 June 2015

I loved this hotel it had a great view of the Missippi River and the room service was fast. I walked to the French Quarter every evening. I would come back here for a family trip as well. Plenty of food and entertainment was close by.

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Helpful?
Thank AngelaAD
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear AngelaAD, We are delighted that you enjoyed your time with us so much. Thank you for sharing what made your stay so exceptional from our river views and efficient room service to our proximity to the French Quarter. It is great that you were able to explore the sights nearby by foot. We would love to host your family...

Reviewed 16 June 2015 via mobile

George is the man. The Lobby Lounge Is awesome. George is a very friendly and knowledgeable bartender. Great drinks. Great service. Great Southern hospitality. Great suggestions for where and what to eat. Thank you, George.

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Helpful?
Thank Grovecpa
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear Grovecpa, Thank you for taking the time to let us know about the wonderful service you experienced at the JW Marriott New Orleans. We pride our team on their proactive hospitality so it is terrific to hear that you noticed. We especially appreciate you filling us in on George's notable service. We are so glad that he was able...

Reviewed 15 June 2015 via mobile

This hotel is one of the best I have ever been to when it comes to customer service. The staff greet you at the door, and do everything they can to make your stay the best. The rooms were very clean. The bed was so comfy. The view was great from our room. They welcome you back when you return...

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Helpful?
Thank VHNP
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear VHNP, Thank you for taking the time to share your review. Top-notch customer service and luxurious hospitality are incredibly important to us so we are thrilled that you found our hotel to stand out as being exemplary in this area. We are also glad that you loved our clean and comfortable guest rooms, stunning views and well-equipped fitness center....

Keller, Texas
Reviewed 14 June 2015

I have stayed at this property a couple of times over the past year. The location is great for walking to all the sights in the French Quarter. The hotel is very cozy and clean with nice quaint spaces for food and drink. The service here is exceptional. From the front desk at check in to the housekeeping and restaurant/bar...

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Helpful?
Thank LukeKai
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear LukeKai, We would like to thank you for your review and for your continued loyalty to our hotel over the past year. We always love seeing familiar faces around our property. Thank you for letting us know what it is about our hotel that keeps you coming back, from our ideal location and comfortable property to our exceptional service...

Mobile, Alabama
Reviewed 14 June 2015

I thoroughly enjoyed this two-night stay. Everyone was helpful. I enjoyed this property. The beds were comfortable. The pool and fitness area was great! The location is great! I can't think of a negative unless it's that they charge for Wifi from your room. I was told it was free in a common area.

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Helpful?
Thank Kim T
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear Kim T, We are delighted to hear that you enjoyed your stay with us, no matter how brief your time at our hotel was. It is terrific that you loved our helpful staff, comfortable accommodations and fantastic pool and fitness center. You may be happy to hear for next time that we do offer complimentary in-room wi-fi to Marriott...

Princeton, New Jersey
Reviewed 14 June 2015

What a wonderful hotel. From the moment I arrived I was treated with courtesy from everyone at the hotel - from housekeeping to the concierge. This hotel has great customer service and goes above and beyond. I was in a high floor and there was hardly a wait for the elevator. The rooms were clean and the beds very comfortable....

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Helpful?
Thank Natasha P
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear Natasha P, What a pleasure it was to hear that you had such a wonderful experience at our hotel from beginning to end. Thank you for letting us know about the exemplary service you received from each of our staff members. It is also great that you found our elevators efficient and our guest rooms clean and comfortable. We...

Seattle, Washington
Reviewed 11 June 2015 via mobile

Nice hotel near the French Quarter. The sleeping rooms were large. I had a executive king which was a corner room. They were running a 2 drinks free promotion for each night you stay. Within walking distance you easily found top TripAdvisor rated restaurants and entertainment. The hotel staff were friendly and helpful. A convenient and nice Marriott to enhance...

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Helpful?
Thank MindyAC
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear MindyAC, What a pleasure it was to hear that you felt our hotel truly enhanced your time in New Orleans. It is wonderful that you loved our spacious guest rooms, walking distance to countless attractions and restaurants and our friendly staff. It sounds like you truly enjoyed your Big Easy experience with luxury. It was an honor to host...

Edinburg, Texas
Reviewed 11 June 2015 via mobile

Although, we only stayed here for a night it was great. Check in was a breeze, valet attendants were friendly and attenetive. Bed was so comfortable. The hotel was clean and had nice amenities. We opted to stay here since the hotel is close to Bourbon St and other NOLA attractions. Everything is in short walking distance. At night we...

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Helpful?
Thank usmccino
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear usmccino, We love nothing more than to hear when our guests were able to enjoy a completely comfortable stay with us. Thank you for letting us know about your wonderful experience at the JW Marriott New Orleans. We are delighted that you found our staff attentive, our amenities excellent and location convenient and peaceful. It is great to hear...

San Francisco, California
Reviewed 10 June 2015

I signed up for Trip Advisor simply to write this review because people who are great at what they do need to be recognized. I stayed at the Marriot about 2 weeks ago for a convention I was in town for. The reason I am taking the time to write this review is because of a gentleman behind the bar...

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Helpful?
1Thank Kristopher B
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear Kristopher B, We truly appreciate you taking the time to recognize our exceptional bartender with your review. It is incredibly gracious of you to provide us with such kind feedback. We are so proud to hear that George showed you such friendly hospitality and we are thrilled to hear that you will make our hotel a regular stop in...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff

Additional Information about JW Marriott New Orleans

Address: 614 Canal St, New Orleans, LA 70130-2308 (Formerly Le Meridien Hotel)
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $252 - $586 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott New Orleans 4*
Number of rooms: 487
Reservation Options:
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Also Known As:
Marriott New Orleans
New Orleans Marriott
Hotel Style:
#16 Luxury Hotel in New Orleans
#24 Business Hotel in New Orleans
#31 Family Hotel in New Orleans
#36 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott New Orleans staff and other travellers.
38 questions
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Questions? Get answers from JW Marriott New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I requested a room on a high floor to cut down on the street noise.”
74RichardB74, 17 Apr 2017 | Read review
“Corner rooms on high floors have great views of the city.”
RaanNaledIt, 15 Apr 2017 | Read review
“Avoid anything near the elevators. I don't know how to help you with the beds.”
theklarhausens, 29 Mar 2017 | Read review
“Far from elevator”
383marilyn, 29 Mar 2017 | Read review
“We always request a high floor to avoid street noise.”
144man, 26 Mar 2017 | Read review
5 of 5