We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

JW Marriott New Orleans

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
JW Marriott New Orleans
JW Marriott New Orleans
Panoramas (1)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

2,223 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for JW Marriott New Orleans
See the most recent reviews
Showing 2,169: English reviews
Reviewed 15 May 2015 via mobile

I arrived in the evening by taxi, service begins with the doorman and continues through check in. Everything was smooth and customer oriented throughout my stay. All hotel staff were helpful, the concierge lounge was amazing, and the location central to major city sites. The lounge features an automatic espresso machine with many drink options. I would stay here again...

 Report
Helpful?
Thank TheDenni
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear TheDenni, We could not be happier about your exceptional stay at the JW Marriott New Orleans. Thank you for letting us know how much you loved our terrific service, amazing concierge lounge and central location. We are also thrilled to hear that you would, without a doubt, return to our hotel again. Thank you again for your kind and...

Reviewed 15 May 2015 via mobile

Perfect location. You can walk to most anything you might want from the hotel- French quarter, Harrah's, shopping centers, restaurants and bars galore, WWII museum. The only negative for me was that the exec lounge was closed all weekend after Friday breakfast. It would be really nice and convenient if at least there was breakfast available on Saturdays and Sundays...

 Report
Helpful?
1Thank Mary M
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear Mary M, We are overjoyed that you had such a fantastic experience at our hotel. We love hearing what stands out to our guests as the most notable aspects of their stay. We are so glad that you enjoyed our perfect location. Thank you for your input on our weekend breakfast options. We truly appreciate your feedback. Should you...

Metairie
Reviewed 12 May 2015

my husband & i stay there because we were attending a reception being held there, like i said the hotel was really nice and the staff were really friendly but they were working on the elevators & took forever. After waiting 5 times to get down to check out we decided to walk down 9 flights of stairs ( good...

 Report
Helpful?
1Thank reginam75
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear Reginam75, We are happy to hear that our staff was friendly and you enjoyed your room overall. Each of our associates work very hard to provide a great experience for every guest that chooses the JW Marriott New Orleans. Please accept our sincere apology for the extend wait for elevators and the quality of your dining experience during your...

Salt Lake City, Utah
Reviewed 12 May 2015

The best thing about this hotel for us was the location. We talked through the French Quarter and were glad to return easily to our hotel. Parking is pricey--$40 for 24 hours, but the valets were efficient. Room service at midnight was 45 minutes but the food was tasty.

 Report
Helpful?
1Thank CLC48
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear CLC48, We are beyond pleased to hear that you loved your stay with us due to our ideal location and proximity to the French Quarter. We love hearing when our guests are able to walk around the nearby area easily and discover some excellent spots. Thank you for your feedback on our parking. We keep our costs in line...

Racquette, NY
Reviewed 12 May 2015 via mobile

Everything is as advertised with the luxury hotel. The location is centrally located to most everything a visitor to this wonderful city has to offer. The price is right. The service outstanding and the breakfast buffet has a little something for everyone.

 Report
Helpful?
1Thank Crusader1969
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear Crusader1969, Thank you for taking the time to share your review with us based on your recent stay. We are thrilled that you felt our hotel was perfect for providing you with an authentic New Orleans experience. It is great that you loved our luxurious property, outstanding service and plentiful breakfast options. We hope to have the pleasure of...

Brisbane, Australia
Reviewed 10 May 2015 via mobile

Great central location to Bourbon Street and all the city activities Concierge extremely helpful made excellent dinner recommendations and bookings for us All staff on the ball and went out of their way to help Everything is easy walk from this hotel

 Report
Helpful?
1Thank Adam D
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear Adam D, We could not be happier to hear about how much you enjoyed your stay with us. It is wonderful that you loved our central location, helpful concierge and exceptional staff. We are very glad that our team was able to go above and beyond to ensure that your stay in New Orleans was terrific. Thank you for...

Mankato, Minnesota
Reviewed 10 May 2015

Customer service was wonderful, and decor was great, however the hotel certainly did show its age. Most importantly, however, room was clean - no issues, and I am picky! Great location, good neighborhood but very close to Bourbon Street. We used their meeting rooms at the last minute - incredibly pricy for what we needed but staff was accommodating, and...

 Report
Helpful?
1Thank globetrotter_EM
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear globetrotter_EM, We would like to thank you for taking time out of your day to share your feedback with us, both positive and constructive. It is wonderful to hear that you enjoyed our exceptional service, beautiful decor and clean guest rooms. Thank you for your input regarding our property and meeting space. We truly appreciate your honest opinions. Should...

Los Angeles, California
Reviewed 7 May 2015

Our recent visit to the JW Marriott in NOLA was probably my best overall Marriott hotel experience. The exceptional thing about this hotel was the gracious hospitality, which began the moment we arrived and continued on throughout our five-day stay, with many standout friendly, gifted employees. Our baggage handler was warm and personable, telling us his name and letting us...

 Report
Helpful?
1Thank Mary G
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear Mary G, We are delighted to hear that your recent stay with us was such a wonderful experience. It is great that you found our staff personable and hospitable, our location excellent and the little details exceptional. We are sorry to hear that you experienced some noise throughout your stay and we truly hope it did not inconvenience you....

Reviewed 6 May 2015

The customer service was 5-star! The staff went out of their way to make getting around in a wheelchair a breeze in the hotel, moving out chairs and making sure I got the accessible table at breakfast. The room was nice & comfortable. The bed was extremely comfortable, considering I use a Sleep Number bed at home. The "wheelchair accessible...

 Report
Helpful?
Thank Cheryl S
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear Cheryl S, We are thrilled to hear that you truly enjoyed your stay with us. It is delightful that our staff went above and beyond to make you feel comfortable and taken care of. It is also great that you loved our guest rooms, ideal location, and friendly staff. We are so glad you loved Paul as much as...

Memphis, TN
Reviewed 6 May 2015

The location and building are great and typical for a higher-end Marriott branded property but what really sets this hotel apart is the hotel staff. Alfred and Paul are quick and courteous when I arrive to assist me with my luggage. I was running late for a meeting and Alfred quickly handled my luggage while I hurried off to work....

 Report
Helpful?
Thank jeffcox800
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear jeffcox800, We are absolutely delighted to learn about the exceptional service you experienced from each of our team members that you encountered during your stay. Thank you for letting us know about the notable hospitality you experienced from Alfred, Paul, Andrew and Tom. Your kind words about our wonderful staff are much appreciated. We would also like to thank...

728 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (431)
Viewed
View from Room (40)
Viewed
Bathroom (36)
Viewed
Room/Suite (112)
Viewed
Hotel & Grounds (71)
Viewed
Business Centre/Function Rooms (5)
Viewed
Family/Play Areas (1)
Viewed
Dining (13)
Viewed
Pool/Beach Area (14)
Viewed
Other (139)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (253)
Viewed
Amenities (35)
Viewed
Deluxe King Room (57)
Viewed
Pool (22)
Viewed
Dining (27)
Viewed
The Hotel (112)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (44)
Viewed
Room/Suite (16)
Viewed
Business Centre/Function Rooms (2)
Viewed
Hotel & Grounds (8)
Viewed
Pool/Beach Area (1)
Viewed
Dining (8)
Viewed
Bathroom (1)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travellers also viewed these New Orleans hotels
Central Business District
New Orleans Marriott
New Orleans Marriott
#73 of 162 in New Orleans
3,242 reviews
Central Business District
Renaissance New Orleans Pere Marquette French Quarter Area Hotel
Central Business District
Courtyard New Orleans Downtown Near the French Quarter
Show Prices
Show Prices
Show Prices
Central Business District
The Saint Hotel, Autograph Collection
Central Business District
InterContinental New Orleans
InterContinental New Orleans
#10 of 162 in New Orleans
1,207 reviews
Central Business District
Sheraton New Orleans Hotel
Sheraton New Orleans Hotel
#79 of 162 in New Orleans
2,058 reviews
Show Prices
Show Prices
Show Prices

Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff

Additional Information about JW Marriott New Orleans

Address: 614 Canal St, New Orleans, LA 70130-2308 (Formerly Le Meridien Hotel)
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $255 - $602 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott New Orleans 4*
Number of rooms: 487
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Expedia, Hotels.com, Travelocity and Jetsetter so you can book your JW Marriott New Orleans reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott New Orleans
New Orleans Marriott
Hotel Style:
#16 Luxury Hotel in New Orleans
#24 Business Hotel in New Orleans
#31 Family Hotel in New Orleans
#36 Romantic Hotel in New Orleans
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from JW Marriott New Orleans staff and other travellers.
37 questions
Ask a question

See all questions (37)

Questions? Get answers from JW Marriott New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We always request a high floor to avoid street noise.”
 of 5 bubbles 144man, 26 Mar 2017 | Read review
“upper floors are quieter”
 of 5 bubbles dcfiread, 13 Mar 2017 | Read review
“the higher the floor and ask for a french quarter view we were floor 23 and it was perfect.”
 of 5 bubbles mickey4404, 11 Mar 2017 | Read review
“Higher floors give a little better view, but no escape from street noise.”
 of 5 bubbles EricL582, 4 Mar 2017 | Read review
“Higher floors rooms are updated ask for upgrage rooms with a view”
 of 5 bubbles mariasA3807RT, 1 Mar 2017 | Read review
5 of 5