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Avenue Plaza Resort

GreenLeadersSilver level
05/06/2017 06/06/2017
1 room 2 adults 0 children
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Avenue Plaza Resort
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706 Reviews from our TripAdvisor Community

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Showing 691: English reviews
Methuen, Massachusetts
Reviewed 17 November 2015

We swapped into the Avenue Plaza Resort using one of our resort weeks on Interval International. Check in was a little slow and after we were checked in we were referred to the concierge desk for our free welcome package (AKA Time Share pitch sign up) We declined, been there done that. The room, 1019 was nice with a small...

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Helpful?
Thank S9663
Ladd M, General Manager at Avenue Plaza Resort, responded to this review

Dear S9663, I apologize for your delay at check-in. I realize that after a long day of traveling the last thing you want to do is wait to get into your room. I am very appreciative of your comments because with your feedback we can continue to enhance the guest experience. Thank you for guiding us on what needs improving.

Reviewed 16 November 2015

When my husband and I checked in on November 11th, Meredith welcomed us and explained different activities to do around the city. She then invited us to a VIP breakfast. I specifically asked her, "will we be seeing a sales presentation?", to which she responded, "No, there will be agents available to answer questions". I also asked how long it...

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Helpful?
7Thank Claire H
Ladd M, General Manager at Avenue Plaza Resort, responded to this review

Dear Claire H, I am very sorry for your experience. I know that one of our Sales Managers has been in contact with you and based on your feedback we have made necessary changes on how we communicate sales presentations moving forward as well as communication in the presentation on how to exit the room. Thank you again for bringing...

Nashville, Tennessee
Reviewed 12 November 2015

I booked this hotel in July for our October vacation. Three days prior to arrival I received an email saying that they "could not honor our reservation" and that it was canceled. No other explanation. When I called, I was told the hotel was overbooked. Since I booked my room over three months in advance, I cannot fathom that I...

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Helpful?
2Thank TripTaker2000
Ladd M, General Manager at Avenue Plaza Resort, responded to this review

Dear TripTaker2000, I am not exactly sure what happened with your reservation and I am very sorry. I would love the opportunity to discuss this with you to see how I may assist in getting this resolved. If you would like to speak with me please send me an email @ ladd.marks@wyn.com. I hope to hear from you. Again, I...

peacheslee
Reviewed 12 November 2015 via mobile

Overall the timeshare is very nice. We traded for a studio with mini kitchen. Two double beds, large room for 2. Almost full size kitchen, normal pots and pans, glasses, dishes, coffee maker, dishwasher pretty much everything you need to heat leftovers or cook up a quick meal. I hate not getting any kind of room cleaning. It just seems...

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Helpful?
1Thank peacheslee
Ladd M, General Manager at Avenue Plaza Resort, responded to this review

Dear Peacheslee, Thank you, for the kind words. We will share these with our staff. I understand your frustration with the towel exchange although in the future if you happen to miss the times please stop by the front desk and anyone of our associates would be happy to have new towels delivered to your unit. Again, thank you for...

Shalimar, Florida
Reviewed 10 November 2015

Because JJ’s mom is an owner, we were non-paying customers to the Avenue Plaza. So, I can’t write about it from the perspective of someone who booked a room online and paid for it. But, I can tell you what to expect, generally speaking, from the resort. The Ave Plaza is located on St Charles St, not too far out...

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1Thank drbobal
Ladd M, General Manager at Avenue Plaza Resort, responded to this review

Dear drbobal, Thank you, for the kind words and for taking the time to provide other travelers with such valuable information about our resort. We will share these with our staff. We are glad to hear you enjoyed the grounds and the rooftop to enjoy some rest and relaxation. Again, thank you for posting such a positive review and we...

Las Vegas
Reviewed 10 November 2015

Stayed at The Avenue Plaza for 6 days in November. This was my 4th stay at this resort and I was not dissatisfied. From Arrival to Checkout the experience was very nice. Miranda who works the front desk is a very charming lady and very helpful. The room was clean and spacious for NO. We had a one bedroom suite...

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Helpful?
Thank PuggleLovers
Ladd M, General Manager at Avenue Plaza Resort, responded to this review

Dear PuggleLovers, Thank you, for the kind words. We will share these with our staff and more specifically with Miranda and Jamin, they will truly appreciate the recognition. We are glad to hear you found our beds to be comfortable as it is very important to get good rest while you are in New Orleans. Again, thank you for posting...

Chicago, Illinois
Reviewed 3 November 2015

Nice but don't count on good lighting. One day the electricity went out in that area twice, for hours each time. The hotel had no back-up generator except for elevators & clock. Made getting prepared for the day very hard. Everything was clean except the bathroom wasn't too clean. All employees were very nice.

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Helpful?
1Thank Vikki S
Ladd M, General Manager at Avenue Plaza Resort, responded to this review

Vikki S, We are sorry to hear about the issues we had with our power in the resort. The area our resort is located lost power twice that day due to severe weather issues. Our resort does have a back-up generator that is run on fuel. The main purpose of our generator is to ensure that all of our life...

Reviewed 1 November 2015 via mobile

Just got back from New Orleans and stayed at This hotel in the Garden District. Great location And St Charles street car stop is right across the street. Staff was awesome and very helpful, no matter what time Of day you stopped by with a question or request. Miranda In the morning was wonderful and very sweet, She checked us...

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Helpful?
1Thank wrk4vacation
Ladd M, General Manager at Avenue Plaza Resort, responded to this review

Dear wrk4vacation, Thank you, for the kind words. We will share these with our staff and more specifically with Miranda, she will most definitely appreciate the recognition. We are glad to hear you enjoyed your stay and you are correct the view of our great city from the top of our resort is second to none. Again, thank you for...

Glasgow, United Kingdom
Reviewed 30 October 2015

Had a wonderful week here in an 8th floor apartment. Used the outdoor plaza around pool each evening to relax after a busy day travelling around city perks, cemeteries and garden district, before heading out to casino and Frenchmen clubs at night. Bathroom small but other accommodation was excellent. Staff very helpful and cheery.

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Helpful?
Thank oldbraco
Ladd M, Resort Manager at Avenue Plaza Resort, responded to this review

Dear oldbraco, Thank you, for the kind words and for taking the time to post such a positive review of our resort. We will share these with our staff. We are glad to hear you enjoyed your stay. I hope you enjoyed the clubs in Frenchman, that is always a good time. Again, thank you for reaching out and we...

Oregon City, Oregon, United States
Reviewed 26 October 2015

The location is great. The streetcar stops just across the street, making it easy to get to the French Quarter or Uptown. Since it's not in the French Quarter it is quiet. There are several places to relax outside of your room--the rooftop, the business center, the courtyard, the pool. There's a couple restaurants very close, as well as a...

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Helpful?
1Thank Maureen P
Ladd M, Resort Manager at Avenue Plaza Resort, responded to this review

Dear Maureen P, Thank you, for the kind words in your post about our resort. We will share these with our staff. We are glad to hear you enjoyed your stay. You are correct it is easy to get to the French Quarter or Uptown from our resort without having to deal with all the noise of the French Quarter....

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05/06/2017 06/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room

Additional Information about Avenue Plaza Resort

Address: 2111 Saint Charles Ave, New Orleans, LA 70130-5320
Region: United States > Louisiana > New Orleans
Price Range: $158 - $472 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Avenue Plaza Resort 3*
Number of rooms: 256
Reservation Options:
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Also Known As:
Avenue Plaza Hotel New Orleans
Avenue Plaza New Orleans
Hotel Style:
#6 Green Hotel in New Orleans
#49 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Avenue Plaza Resort staff and other travellers.
33 questions
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Decatur, Illinois
Fort Wayne, Indiana

See all questions (33)

Questions? Get answers from Avenue Plaza Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the $3 24 hour trolley pass”
DRLARRYP, 1 May 2017 | Read review
“Higher floors away from the street have the best views. Can see into courtyard rooms from the roof deck.”
PrincessPeach71, 19 Apr 2017 | Read review
“Ask for a room on higher than the 4th floor. They are newer.”
Roachmojo, 10 Apr 2017 | Read review
“Don't do it”
LJP1956, 10 Apr 2017 | Read review
“We had rooms on 9th floor. Not bad. Check out Floor 1 for outside balcony”
mjapfelbeck, 29 Jan 2017 | Read review
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