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The Ritz-Carlton, New Orleans

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The Ritz-Carlton, New Orleans
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2,408 Reviews from our TripAdvisor Community

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Showing 2,344: English reviews
Estacada, Oregon
Reviewed yesterday NEW

Nice location, comfortable rooms, great service and very friendly. Loved my time there except the Nescafe coffee machine in the rooms with maybe 3 tablespoons of coffee. Great place for our company meetings for the week.

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Helpful?
Thank Dan F
Destin
Reviewed yesterday NEW

The Ritz Carlton Club Lounge continues to go above and beyond what we hope a hotel stay will be, it is the benchmark that we compare other hotels too and sadly there is only one other hotel that has ever come close. As business owners we are always looking at others and how they operate in terms of customer service...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank josephrX3642NG
Reviewed yesterday NEW

In a bustling environment like New Orleans, having a clean, comfortable, luxurious hotel where the staff pays attention to the details is a big plus, and the Ritz and their staff delivered on this. The Club level experience elevates the main hotel experience to a higher level by adding another level of attention to detail and guest comforts (special concierges,...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Joe C
Perth, Australia
Reviewed yesterday NEW

The Ritz Carlton hotel in New Orleans is an absolute.delight. Decor and courtyard garden is gorgeous. Loved the jazz in the lounge each evening. Loved the location, personalised and helpful service and the cuisine. Our room was spacious and beautifully appointed. Nothing to fault, would love to stay again,

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank PerthJMC
Fort Lauderdale, United States
Reviewed 2 days ago NEW

Quiet and close to everything, I am now beyond spoiled in New Orleans! This was an incredible experience. I will need to continue with this hotel everywhere I go! Business trip, so no idea on cost! Every detail was taken into consideration. Gorgeous hotel in every detail.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Stacey K
Colleyville
Reviewed 2 days ago NEW

The front desk recommended we wait until a room with a view was ready. They put us in a room facing Canal Street. Sirens and noise woke us many times during the night. Hotel was great other than that.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank 227kenr
JOliver-GM, General Manager at The Ritz-Carlton, New Orleans, responded to this review

Dear 227kenr, Thank you for sharing your feedback with the Trip Advisor Community regarding your recent experience at The Ritz-Carlton, New Orleans. I value your comments and will use them to improve the service and products we offer our guests. Please feel free to reach out to me personally if you would like to discuss this matter further. We do...

A TripAdvisor Member
LAWRENCEVILLE
2 reviews
Reviewed 2 days ago NEW

Great staff! Everyone from Madeline at check in, to Alex and all the other door men and were perfect. Very friendly, Extremely helpful and just flat out awesome. Rudy is a wealth of knowledge. I never once felt like a number. The whole trip i felt like i was visiting a friend. Everyone remembered me. The Valets remembered my car....

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank A TripAdvisor Member
New York, NY
Reviewed 2 days ago NEW

My kids and I took a last minute trip to New Orkeans to bring in the New Year. The primary purpose was to eat and eat we did. To this end, I have to profusely thank the concierge team who were able to get us into some of the best restaurants in the city at the last minute. The staff...

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Helpful?
Thank Donyale
Shreveport, Louisiana
Reviewed 3 days ago NEWvia mobile

We have stayed at other Ritz properties and this one is quite a letdown. The check in was less than perfect. The person who checked us in didn't pay attention to detail which I expect of the Ritz. Did not know my Gold status with the Ritz and no accommodations made on account of that, no upgrades offered, as if...

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Helpful?
1Thank delmundov
JOliver-GM, General Manager at The Ritz-Carlton, New Orleans, responded to this review

Dear delmundov, Thank you for sharing your feedback with the Trip Advisor Community regarding your recent experience at The Ritz-Carlton, New Orleans. I am sorry to learn of the lack of service provided to you during your stay. I would also like to apologize for the lack of room cleanliness. We pride ourselves on the finest personal services and facilities...

Reviewed 3 days ago NEW

Stayed here for a wedding (which was held offsite). Beautiful, large rooms with full amenities, nice bathrooms, friendly staff, decent rates on valet parking. About what you would expect from a Ritz in downtown NOLA, that being super nice. It didn't feel overly stuffy and pompous, either, which was nice.

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Helpful?
Thank Sean T

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Creating memories within the historic 1908 Beaux Arts Maison Blanche building, The Ritz-Carlton, New Orleans retains the grace and charm of an antebellum mansion. Guests of our French Quarter hotel have the honor of resting near popular area attractions, including Bourbon Street, but can also experience local traditions in our Courtyard, which hosts special events with our Crawfish Concierge, Snowball Sommelier and Oyster Butler. The Ritz-Carlton, New Orleans offers a peaceful retreat with feature ... more   less 

Additional Information about The Ritz-Carlton, New Orleans

Address: 921 Canal St, New Orleans, LA 70112-2503
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $484 - $993 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Ritz-Carlton, New Orleans 4.5*
Number of rooms: 452
Reservation Options:
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Also Known As:
The Ritz-Carlton New Orleans Hotel New Orleans
New Orleans Ritz Carlton
Ritz New Orleans
Ritz Carlton New Orleans
Hotel Style:
#5 Spa Hotel in New Orleans
#9 Luxury Hotel in New Orleans
#14 Business Hotel in New Orleans
#27 Romantic Hotel in New Orleans
#32 Family Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, New Orleans staff and other travellers.
15 questions
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Ontario, California
27 days ago

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Questions? Get answers from The Ritz-Carlton, New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Odd number rooms (was in 1005) face interior part of the building, so quieter.”
 of 5 bubbles tb0ntb, 13 Jan 2017 | Read review
“Check out the scrumptious breakfast buffet in the morning!”
 of 5 bubbles Kmosean, 11 Jan 2017 | Read review
“rooms overlooking the atrium are quieter.”
 of 5 bubbles elisan274, 5 Jan 2017 | Read review
“Best view rooms are on high floor, on the side of the french district and Canal Street.”
 of 5 bubbles 990matthieul, 4 Jan 2017 | Read review
“Higher rooms are better for views and a decrease of street noise”
 of 5 bubbles Bhamsnowy, 4 Jan 2017 | Read review
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