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The Ritz-Carlton, New Orleans

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Traveller (819)
Room & Suite (318)
Dining (81)
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Overview
  • Excellent64%
  • Very good21%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“club level”(396 reviews)
“davenport lounge”(150 reviews)
“jeremy davenport”(76 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Offers from The Ritz-Carlton, New Orleans
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Offers from The Ritz-Carlton, New Orleans
Special Offer: Member Rates
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Rooms
8 May9 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,268)
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3,193 results
Traveller rating
1,982
688
299
159
65
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1,982
688
299
159
65
Show reviews that mention
All reviewsclub leveldavenport loungejeremy davenportmaison orleansfrench quartercanal streetlive jazzthird floorbeautiful hotelturn down serviceconcierge serviceluxury hotelbeignetsmardi grasthe location is perfectbourbon sttwo blocks
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1 - 5 of 3,193 reviews
Reviewed today

The Ritz-Carlton is a great hotel in the City of New Orleans. The staff were all very courteous and the amenities offered by the hotel help make your stay very comfortable. The French Quarter borders the hotel and all the shops and attractions are within...More

Thank Eagleseeker
Reviewed yesterday

I was in town for a conference. The Ritz-Carlton had a great location on the edge of the French Quarter, and you can easily access the Garden District as well. Excellent service from check-in to check-out. The classic jazz at the Davenport Lounge was a...More

Thank Old_Musicmaker
Reviewed 2 days ago via mobile

We really enjoyed our stay at the Ritz . The building itself is a bit awkward because you enter on the first floor and have to navigate yourself and your luggage to the third floor to check in. I admit that I was taken aback...More

Thank Cycle2eat
Reviewed 3 days ago

I’ve stayed at many Ritz properties, this is not a Ritz hotel. The hotel needs a major renovation. I felt like I was at a convention hotel, not a luxury property. We paid almost $900/ night. The staff was nice but they could only do...More

Thank Karen K
Response from JOliver-GM, General Manager at The Ritz-Carlton, New OrleansResponded 2 days ago

Dear Karen K, Thanks for sharing your experience with the Trip Advisor community. I would like to sincerely apologize that your stay was not up to The Ritz-Carlton standard. However, I am glad to know that you appreciated the service provided by our staff. We...More

Reviewed 3 days ago

The Ritz Carlton New Orleans is no Ritz. Those seeking a Ritz would do well to avoid this hotel. What are they doing to this brand?? This hotel is utterly indifferent to the experience of its guests. In over a couple hundred stays in other...More

1  Thank edbogun2011
Response from JOliver-GM, General Manager at The Ritz-Carlton, New OrleansResponded 2 days ago

Dear edbogun2011, Thank you for taking the time to provide the TripAdvisor community with feedback regarding your recent stay at The Ritz-Carlton, New Orleans. After reading your comments it evident that we failed in providing a unique and memorable experience for you and your husband....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Pool
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$285 - US$997 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in New Orleans
#8 Luxury Hotel in New Orleans
#14 Business Hotel in New Orleans
#25 Family Hotel in New Orleans
#27 Romantic Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$285 - US$997 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in New Orleans
#8 Luxury Hotel in New Orleans
#14 Business Hotel in New Orleans
#25 Family Hotel in New Orleans
#27 Romantic Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (819)
Room & Suite (318)
Dining (81)
Pool & Beach (7)
Amenities (42)
Business Centre & Event Rooms (14)
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
Questions & Answers
Ask a question
Afifa A
26 August 2017|
AnswerShow all 5 answers
Response from Ian M | Reviewed this property |
Certainly not all exclusive however if you do book on the Executive level you will have access to an outstanding executive lounge where food and drink is available all day - effectively it could be all inclusive.
2
Votes
John J
15 August 2017|
AnswerShow all 5 answers
Response from M R | Reviewed this property |
I beg to differ. Maybe some of the smaller parades do not pass by there. But all major Mardi Gras parades do pass by hotel on Canal street. We go every year since Katrina.
0
Votes
ciaobene2
21 July 2017|
AnswerShow all 5 answers
Response from melissavazquez2017 | Reviewed this property |
hey don't open at least in my room
0
Votes
Room Tips
"Rooms facing courtyard are quieter"
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"ask for a quiet room. This hotel borders on Bourbon st. so it can be noisy"
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"All front desk including the concierge and bell clerk were amazing."
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"View over Canal Street"
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