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The Ritz-Carlton, New Orleans

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The Ritz-Carlton, New Orleans
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2,660 Reviews from our TripAdvisor Community

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Showing 2,596: English reviews
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New York City, New York
Reviewed 2 days ago NEWvia mobile

I've been to New Orleans many times, and this was the first time I stayed at the Ritz. I was pleasantly surprised! The check in lobby is on the second floor, which is a bit annoying when you're leaving the hotel from your room since you have to take the elevator to the lobby and then take another elevator to...

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Thank BoysInNY
Houston, Texas
Reviewed 3 days ago NEW

We travel to NOLA several times a year for business and pleasure. The Ritz Carlton is always our hotel of choice. Upon entering the hotel you are greeted by the most intoxicating aroma of gardenias (candle available in the gift shop). The staff is always professional, friendly and eager to help. On this trip, we were upgraded to a one...

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Thank Riveralifetakesus
Dallas, Texas
Reviewed 3 days ago NEW

Excellent! A fantastic trip, in large part due to the expert,classic quality and attention to detail you can count on. With the exception of our unpleasant eating experience at the "M" Bistro, it would have been a perfect vacation for my husband me me. Hope the M Bistro gets their act together, the rest of the hotel is amazing!

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Barbara A
Chicago, United States
Reviewed 3 days ago NEW

The Ritz in New Orleans is a fantastic hotel. Great location with easy access to the street cars and the French Quarter. Quiet inside too. I would stay again any time! Sarah at the front desk was awesome and helped with the last minute details.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank 946raymonds
Austin, Texas
Reviewed 3 days ago NEW

The Ritz in NOLA on Canal Street is a gem that is often overlooked. While not in the heart of the quarter, its location is with a few blocks of Bourbon and Royal as well as the business district across Canal. The rooms and elegant, and the restaurant and bar are excellent. The live music in the bar on designated...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank TexasTBone
Nashville, United States
Reviewed 3 days ago NEW

My husband and I enjoyed three nights at the Ritz Carlton on Canal Street to celebrate his birthday. The staff was gracious before our arrival during trip planning as well as while we were in residence. The comfortable luxurious bed and the beautiful marble bathroom were my favorite features of the room, and I loved the inner courtyard for quiet...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Q6099YJcynthiab
London, United Kingdom
Reviewed 4 days ago NEWvia mobile

This Beaux Arts former department store has huge character and charm. The hotel has a great location on Canal Street, just minutes from the French Quarter but away from the hectic crowds. It looks and feels like a Ritz Carlton but will soon do with a refurb as wear and tear is starting to show. Room was large, comfortable and...

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Thank Michael A
Boca Raton, Florida
Reviewed 4 days ago NEW

Stayed 4 nights. We had many issues all reported to the front desk and Spencer (Manager) tried his best by crediting one night. Never less the harm was done. Our sink was clogged It took 2 calls and 1 1/2 days to get it serviced. We had our first and last breakfast at the hotel. 45 minutes to get served...

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Thank Alain C
Management response:

Dear Alain C, Thank you for sharing your feedback with the Trip Advisor Community regarding your recent experience at The Ritz-Carlton, New Orleans. I am truly sorry that you recent stay did not meet your expectations. I would like to apologize for the shortcomings you experienced. We promise to provide the finest personal service and facilities and it is evident...

Ottawa, Ontario
Reviewed 4 days ago NEW

The rooms are not entirely soundproof as we could hear people in the halls after midnight and cleaners in the morning in the room next to us. However, it was clean and safe relative to other options in the French Quarter district.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank kamaste
Birmingham, United States
Reviewed 4 days ago NEW

Nice place!! Nice Atmosphere!! High Quality hotel!! Awesome stay!! Thank Ritz, staff and hotel are super nice!!! This was my first time to New Orleans, and I was thankful to stay at the Ritz Carlton, great location located near all the hot spots in the city, super nice hotel, great folks working there and all around great place in New...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank foyb2017

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Creating memories within the historic 1908 Beaux Arts Maison Blanche building, The Ritz-Carlton, New Orleans retains the grace and charm of an antebellum mansion. Guests of our French Quarter hotel have the honor of resting near popular area attractions, including Bourbon Street, but can also experience local traditions in our Courtyard, which hosts special events with our Crawfish Concierge, Snowball Sommelier and Oyster Butler. The Ritz-Carlton, New Orleans offers a peaceful retreat with feature ... more   less 

Additional Information about The Ritz-Carlton, New Orleans

Address: 921 Canal St, New Orleans, LA 70112-2503
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $421 - $953 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Ritz-Carlton, New Orleans 4.5*
Number of rooms: 452
Reservation Options:
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Also Known As:
The Ritz-Carlton New Orleans Hotel New Orleans
New Orleans Ritz Carlton
Ritz New Orleans
Ritz Carlton New Orleans
Hotel Style:
#5 Spa Hotel in New Orleans
#8 Luxury Hotel in New Orleans
#14 Business Hotel in New Orleans
#27 Romantic Hotel in New Orleans
#32 Family Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, New Orleans staff and other travellers.
16 questions
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Griffith, Indiana
Ontario, California
4 months ago

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Questions? Get answers from The Ritz-Carlton, New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you reserve with a view on the courtyard. make sure the view is right. Dont trust the view on the web site”
Sand682, 24 Apr 2017 | Read review
“you have to be specific in what you need”
277paulinav, 21 Apr 2017 | Read review
“I haven't been in the hotel room since last year my review is restaurant only this time”
479clairem, 18 Apr 2017 | Read review
“Club floor is worth it but rooms are still dated.”
MCPME, 11 Apr 2017 | Read review
“If you want a view, get a room facing west on Canal Street.”
MikeH430, 10 Apr 2017 | Read review
5 of 5