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Courtyard New Orleans Downtown Near the French Quarter

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Courtyard New Orleans Downtown Near the French Quarter
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525 Reviews from our TripAdvisor Community

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Showing 511: English reviews
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Asheville, North Carolina
Reviewed 6 days ago NEW

The staff were very nice at check in and when I ate at the restaurant. But there are some issues with the cleanliness. Room was clean. Bed is awesome. They just got new beds. There was trash and broken up potato chips on the floor of my hallway the entire time I was there. Never vacuumed. And I was there...

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Helpful?
Thank Travelandenjoyliving
CY-Downtown New... F, Manager at Courtyard New Orleans Downtown Near the French Quarter, responded to this review

Thank you for taking the time to complete a Review in regards to your recent stay at the Courtyard New Orleans Downtown Near the French Quarter. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your...

Milwaukee, Wisconsin
Reviewed 1 week ago

Stayed for 6 nights in March, one of them St. Patrick's Day. PROS Staff:The staff are very friendly, and helpful with what they have the ability to do. I had some issues with my deposit/room hold when I checked in, and although ultimately I wasn't happy with the outcome, I appreciated the staff's attempts to help. The mistake was not...

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Helpful?
Thank travellingtuba
New Orleans, Louisiana
Reviewed 1 week ago

The service I received was the worst I have ever had. I was treated like a lower class citizen, even though the reservation had may mistakes. First, I booked a 2 bed room but instead got a King size bed (for 4 people). I was told to get a cot, which didn't fit in the room unless I slept next...

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Helpful?
Thank adamrachlin
CY-Downtown New... F, Front Office Manager at Courtyard New Orleans Downtown Near the French Quarter, responded to this review

Greetings, thanks for providing your feedback; however, after research your group coordinator did not submit your group's rooming list on time; therefore, the group's rooms were released back into inventory. Due to your group coordinator submitting your rooming list 2-3 weeks late, as a courtesy we extended your rate and provided the rooms we had left. The rooming list submitted...

Anaheim
Reviewed 1 week ago

The staff was very friendly - from the front desk to housekeeping. Rayann, Raheme, and Carlene at the front desk were helpful and kind. Carlene made sure I got the room I wanted. I'm very appreciative of that because it enhanced our experience. I wish I knew the names of the two gentleman in housekeeping that were so friendly to...

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Helpful?
Thank Taylor H
Huntley, Illinois
Reviewed 4 weeks ago

Terrific staff even at Mardi Gras time! They went above and beyond to assist! Also, excellent security here, checking everyone at the door. They assisted me with my group and everyone in my group was very happy with the location, hotel quality, and staff. You only need to walk out the door and there are the parades.

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Helpful?
Thank travelgal4463
Waterford, Michigan
Reviewed 5 weeks ago

Amazing staff, from the front door help with the bags to friendly cheerful check in! Easy to request a room move from first floor to upper floor even tho they were quite booked. Clean, modern room. Huge shower! Great location close to Quarter and Bourbon street, quick walk and there you were...young man at the door was so nice to...

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Helpful?
Thank callk2sell
Denver, Colorado
Reviewed 23 February 2017

In a historic district a great property I had to conduct interviews at this location. The front desk staff was exceptional all around. In particular Carlene helped coordinate candidates and make sure my interviews went well. I conduct interviews at many locations, this staff went above and beyond! Also, what a great location!

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Thank ryanspatz9
Reviewed 20 February 2017 via mobile

Ryanne, Brittney D, Latisha, and Ms Carlene are the star players for this property. Class and southern hospitality at its finest. Great location near canal and bourbon street. The bistro area is modern and convenient

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Thank Chloe H
Madison, Wisconsin
Reviewed 19 February 2017

We spent a night at this property and found it to be a great place to stay. The staff provides outstanding service and the property is very clean. The location makes enjoying the French Quarter extremely enjoyable.

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Thank Rich B
Bogota, Colombia
Reviewed 18 February 2017

We came here a while ago and liked it. It was in a nice area. The hotel cleanness and tidiness is good. The staff is super friendly and for us it was the best thing. They helped us giving us advice to know where to go in the city.

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1Thank Edmatogo

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Our hotel in Downtown New Orleans offers deluxe French Quarter accommodations near Bourbon Street, New Orleans Arena, and the Louisiana Superdome. The Bistro at our downtown New Orleans hotel offers healthy choices, a variety of breakfast and dinner options, an evening bar, and Starbucks coffee. ... more   less 

Additional Information about Courtyard New Orleans Downtown Near the French Quarter

Address: 124 Saint Charles Ave, New Orleans, LA 70130-2506
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $190 - $528 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard New Orleans Downtown Near the French Quarter 3*
Number of rooms: 141
Reservation Options:
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Also Known As:
Courtyard New Orleans St. Charles Hotel New Orleans
New Orleans Courtyard
Hotel Style:
#50 Family Hotel in New Orleans
#67 Business Hotel in New Orleans
#74 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard New Orleans Downtown Near the French Quarter staff and other travellers.
9 questions
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Jackson, Mississippi
3 months ago
Fort Lauderdale, Florida
7 months ago

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Questions? Get answers from Courtyard New Orleans Downtown Near the French Quarter staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms have interior views. Ask for exterior view. And high level if you end up with interior.”
 of 5 bubbles Travelandenjoyliving, 24 Mar 2017 | Read review
“Second floor exterior rooms have balconies.”
 of 5 bubbles travellingtuba, 20 Mar 2017 | Read review
“Don't get a room”
 of 5 bubbles adamrachlin, 17 Mar 2017 | Read review
“Best views, exterior, St. Charles Street facing but for peace and quite, an interior facing room.”
 of 5 bubbles travelgal4463, 28 Feb 2017 | Read review
“I had an exterior facing upper floor..I did not want a ground floor room. My room was great! I don't know about the others!”
 of 5 bubbles callk2sell, 23 Feb 2017 | Read review
5 of 5