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Hilton Garden Inn New Orleans Convention Center

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Traveller (170)
Room & Suite (103)
Pool & Beach (10)
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Overview
  • Excellent40%
  • Very good34%
  • Average13%
  • Poor8%
  • Terrible5%
Travellers talk about
“front desk”(159 reviews)
“french quarter”(245 reviews)
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Offers from Hilton Garden Inn New Orleans Convention Center
Special Offer: Bed N' Breakfast Offer
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Offers from Hilton Garden Inn New Orleans Convention Center
Special Offer: Bed N' Breakfast Offer
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,427)
There are newer reviews for Hilton Garden Inn New Orleans Convention Center
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Traveller rating
527
465
191
121
76
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527
465
191
121
76
Show reviews that mention
All reviewsfront deskfrench quarterwarehouse districtcruise terminalnice hotelbreakfast buffetwwii museumvalet parking iswalking distancevalet servicewould stay here againmardi grasfew blocksrooftop poolbourbon streethginola
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251 - 255 of 1,380 reviews
Reviewed 11 April 2017

We were there overnight to get on a cruise ship the next morning. We had stayed at another Hilton the trip before & I thought this was the same one. So glad it was this one. My husband is on portable oxygen & a scooter...More

Thank ogtigermema
Reviewed 10 April 2017

Late check in, did not receive the room type that was reserved. Had to move to two different rooms. Staff was incompetent and showed no concern for customer service. Horrible experience. Not what I expected.More

Review collected in partnership with Hilton Garden Inn
Thank 713tabathal
Response from Erica D, Front Office Manager at Hilton Garden Inn New Orleans Convention CenterResponded 12 April 2017

Let me start by apologizing for the inconvenience you have endured during your stay. I know that this has hampered your plans and I am truly sorry. Nonetheless, at Hilton we strive to provide our guest with exceptional service and we have failed to do...More

Reviewed 10 April 2017

Hotel staff was very friendly and helpful. Only stayed one night on a business trip, but all was well. Be aware if you drive that there is valet only parking, and the charge with taxes is over 40 bucks. But, this is typical of all...More

Thank Michael Z
Reviewed 10 April 2017

This is a very nice hotel with fantastic customer service from the front desk staff and concierge. It's within a short walking distance from the cruise terminal and the National WW II Museum. I would definitely stay here again.

Review collected in partnership with Hilton Garden Inn
Thank Daryl W
Reviewed 8 April 2017 via mobile

I see the front desk staff still have issues answering the desk phone!! I am staying here now and called 3 times last night and let it ring for almost a minute each time. No answer. Finally with my cell I called the normal route...More

Thank tvessia
Response from Erica D, Front Office Manager at Hilton Garden Inn New Orleans Convention CenterResponded 9 April 2017

Let me start by apologizing for the inconvenience you have endured during your stay. I know that this has hampered your plans and I am truly sorry. Nonetheless, at Hilton we strive to provide our guest with exceptional service and we have failed to do...More

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Most Booked Properties in New Orleans, LA
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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$119 - US$444 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Business Hotel in New Orleans
#39 Family Hotel in New Orleans
#56 Romantic Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$119 - US$444 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Business Hotel in New Orleans
#39 Family Hotel in New Orleans
#56 Romantic Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (170)
Room & Suite (103)
Pool & Beach (10)
Dining (8)
Business Centre & Event Rooms (7)
Family and Play Areas (3)
Nearby
Arts District / Warehouse District
Once a thriving industrial zone, today this district
is home to a buzzing arts scene with an amazing
assortment of galleries, boutiques, and studios having
moved in and set up shop throughout the disused
warehouses for which the area is so well known. Much
of the art you'll come across here is local in scope,
ownership and inspiration. However, among the many old
brick warehouses are modern structures of steel and
...More
Questions & Answers
Ask a question
angie b
30 January 2018|
AnswerShow all 4 answers
Response from CristianS954 | Reviewed this property |
This one
0
Votes
Christa D
20 November 2017|
AnswerShow all 2 answers
Response from jacquelinelU6807PA | Reviewed this property |
No shuttle services at all just cabs outside. You will do better to pay for car parking at cruise line.
0
Votes
jagbasi8
26 August 2017|
AnswerShow all 7 answers
Response from 859kellig | Reviewed this property |
small fridge and coffee maker
0
Votes
Room Tips
"Avoid Hilton at all costs"
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"I was on the 6th floor in a jr suite, it was HUGE!! Very impressed!!!"
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"I liked being on the 7th floor. Quieter."
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"We had a room with a view of the courtyard, it was quiet on that side."
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