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Holiday Inn Downtown Superdome

0.6 km from New Orleans centre
  • Free Wifi
  • Pool
  • Restaurant
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330 Loyola Avenue, New Orleans, LA 70112-1807
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1,192 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Downtown Superdome
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Showing 1,066: English reviews
New Middletown, Ohio
Reviewed 4 weeks ago via mobile

I'll first say I travel international extensively and have stayed at all kinds of hotels for business. (lots of IHG brand, Hilton, etc). This staff is great, Patrice, Christie & Ally were great. Hotel is very well maintained and I'd recommend this location

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Helpful?
Thank Dave S
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you kindly for the recommendation and wonderful comments! Your experience is exactly what we strive to provide and guest recognition it truly the best reward for our efforts. The shining stars mentioned will certainly be commended for making your stay a memorable one, and our dedicated team looks forward to welcoming you back in the future!

San Francisco, California
Reviewed 4 weeks ago

Check in and checkout was a breeze. Safety was a big issue since New Orleans is a fairly big city and this location is walking distance from most popular sites, but the elevator will not allow people to go up to the guest floors without a room card. This was a very big plus to me because safety is a...

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Helpful?
1Thank ciarbucks
HI-NewOrleans, Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for taking the time to review our hotel. We greatly appreciate you acknowledging the great service, clean rooms, great view, and safety. It's wonderful to see you've been converted to a loyal customer, and we eagerly await your return!

Little Rock
Reviewed 4 weeks ago via mobile

We booked this hotel because of the park and cruise rate. Room is extremely nice with a view of the pool and some of NOLA! Very modernized...the staff was extremely nice and helpful when we had questions with regard to directions and trolley travel. Only down side is that they don't provide free breakfast, but hey! In NOLA there is...

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Helpful?
Thank Arnette T
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Your experience is exactly what we strive to provide and guest recognition is truly the best reward for our efforts! Thank you kindly for taking the time to share we exceeded your expectations. We greatly appreciate you acknowledging our wonderful rooms and heartfelt service. Our dedicated team eagerly awaits your return for your next overseas adventure!

London, United Kingdom
Reviewed 4 weeks ago via mobile

Great location walking distance to most sites, close to trolley as well. Gym facilities were small but adequate. Excellent computer in reception for printing boarding passes! My room was spacious however the tv did not work. Then half way through the stay the toilet stopped flushing. The room was noisy despite being on the 10th floor. I was woken everyday...

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Helpful?
Thank Laesmith26
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

We deeply regret you left disappointed and sincerely apologize for the issues encountered during your stay. Thank you kindly for taking the time to recognize our heartfelt service in spite of an overall experience that was not satisfactory. We also appreciate you acknowledging our fantastic location, comfortable rooms, and convenient amenities. The fitness Center was recently expanded and renovated to...

Reviewed 23 January 2017 via mobile

Hotel was nice and clean. The location was perfect for attending a game. It was also within close walking distance to the French Quarter and other New Orleans fun. The restaurant downstairs has a brunch before he game that seemed very busy. We found a local pizzeria right around the corner that was excellent.

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Helpful?
Thank SLMROLLINS
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you kindly for acknowledging our dedication to cleanliness and fantastic location in the heart of downtown! We look forward to serving you again next football season, and hopefully sooner! Mardi Gras is just around the corner!

Fort Smith, Arkansas
Reviewed 18 January 2017 via mobile

On January 6th 2017 I attempted to book a room for October 21, 2017 for one night prior to our cruise. I put in the correct date to search for availability. I booked a Park and Cruise offer. I received my reservation at 3:18pm same date via email. I have done this hundreds of times in the past at various...

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Helpful?
Thank djoplin4060
HI-NewOrleans, Manager at Holiday Inn Downtown Superdome, responded to this review

We sincerely apologize you are not satisfied. The no show fee stands as your reservation was valid and we held the guaranteed room for the date booked. Your wife also acknowledged in the Customer Care case submitted and via email you were unaware the incorrect dates were reserved. Unfortunately, we cannot make an adjustment without supporting documentation of hotel error....

Toronto, Canada
Reviewed 16 January 2017 via mobile

We stayed here because it is good value, clean and refurbished and within walking distance of the French quarters. The front desk staff is friendly and helpful. However, through what I can only assume is an administrative error, my room key kept deactivating and our room was not cleaned for two days in a row. The first time our room...

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Helpful?
Thank j m
HI-NewOrleans, Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for taking the time to review our property. We greatly value feedback from our guests to improve your experience. Our team takes the service they provide to heart and it’s disappointing we missed the mark during your stay. Please accept our sincere apology for the issues encountered during your stay. I assure you they have already been discussed...

Branson, Missouri
Reviewed 10 January 2017

Holiday Inn Superdome was the perfect! I stayed Christmas Day for 1 night with 2 rooms. We drove and were doing a Carnival cruise the next morning. The package on line offer was a night for $120 and park free for eight days. My other room was $99. We actually parked for 9 days. The garage is safe and enclosed...

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Helpful?
Thank Jerrabecca
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you kindly for taking the time to share your incredible experience at our hotel! We're truly sorry connecting rooms were not available, but so pleased you enjoyed all other aspects of your stay. We look forward to serving you again on your next overseas adventure!

Reviewed 10 January 2017

This was a nice hotel, the beds were comfy, the tv setup was aesthetically pleasing and the microwave and mini fridge were very useful. The bathroom was nice and clean, the presence of two sinks (one inside the bathroom and one not) was helpful. The staff were very friendly and the concierge's love for the town was palpable. The restaurant...

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Helpful?
Thank Gaby Z
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

We greatly appreciate you recognizing our comfortable rooms, convenient amenities, and heartfelt service! Although the F&B options exceeded your budget, we hope you enjoyed the unique and delectable food our vibrant city has to offer. We hope to serve you again in the future!

Birmingham, Alabama, United States
Reviewed 2 January 2017

Booked this hotel because it was in walking distance to super dome. Very pleasantly surprised to find this was a great place to stay. Rooms were large and bed comfortable. Only small complaint was needed larger bathroom but with 2 people we made it work. Love the artwork throughout the hotel. Staff was most pleasant and accommodating.

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Helpful?
1Thank Linda B
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you kindly for taking the time to review our hotel. We greatly appreciate you acknowledging our convenient location, comfortable rooms, contemporary Andy Warhol artwork, and dedication to service! It's wonderful to see your Sugar Bowl experience was a success and we welcome the opportunity to serve you again!

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy a refreshed Holiday Inn! Visit the recipient of the Customer Service Excellence award by IHG. Rooms feature Simmons pillow top mattresses and new pillow options. Relax in our courtesy area shuttle. Savor fresh coffee and pastries daily. Stay connected with FREE wireless. Plunge in our large rooftop pool and energize in our fitness center. Our full service property offers tantalizing meals morning, noon and night. Adult beverage options showcased in our Mardi Gras Lounge. ... more   less 

Additional Information about Holiday Inn Downtown Superdome

Address: 330 Loyola Avenue, New Orleans, LA 70112-1807
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $176 - $416 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Downtown Superdome 3.5*
Number of rooms: 296
Reservation Options:
TripAdvisor is proud to partner with Booking.com and IHG so you can book your Holiday Inn Downtown Superdome reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Downtown Superdome Hotel New Orleans
Downtown Superdome Holiday Inn
Holiday Inn New Orleans
New Orleans Holiday Inn
Holiday Inn Superdome
Hotel Style:
#37 Business Hotel in New Orleans
#72 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Downtown Superdome staff and other travellers.
22 questions
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See all questions (22)

Questions? Get answers from Holiday Inn Downtown Superdome staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high up floors away from lifts”
  • smoothies king center
 of 5 bubbles isabelgW6790JJ, 7 Feb 2017 | Read review
“We were on 17th floor. Loved the view and had relatively low noise level.”
 of 5 bubbles lindabH7793OT, 2 Jan 2017 | Read review
“The 18th floor is the executive floor. Best views, very little noise.”
  • View from the 18th floor balcony.
 of 5 bubbles stephenc114, 7 Dec 2016 | Read review
“High floors, we liked facing the side with the pool.”
 of 5 bubbles TrixieP62, 3 Dec 2016 | Read review
“Select city view upper floor overlooking pool”
 of 5 bubbles bubbastone, 20 Nov 2016 | Read review
5 of 5