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Holiday Inn Downtown Superdome

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Holiday Inn Downtown Superdome
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1,219 Reviews from our TripAdvisor Community

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Showing 1,090: English reviews
New Orleans, Louisiana
Reviewed 9 March 2017

Stayed here for one night to attend a concert at Smoothie King Center. Very convenient location (walking distance; about 3 blocks) for events there and the Superdome. Room was nice size and clean. Comfortable beds. Balconies. Pool area looked nice. Friendly staff. Excellent value for our stay (weekday). Parking with a fee available. Restaurant on premise with a breakfast buffet....

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Helpful?
Thank Kat H
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

We're honored to have earned your loyalty! Thank you for acknowledging our dedication to cleanliness, comfort, and service, as well as our convenient location. Your detailed account of a wonderful experience is much appreciated and we look forward to serving you again!

Boston, Massachusetts
Reviewed 9 March 2017 via mobile

I have stayed here about a dozen times over the past few months due to business. The hotel is clean and away from the Bourbon st chaos ( although it's 10 minute walking distance). Lots of convention people stay here so it can get a bit crowded at times. The rooms are comfortable and have decent views from the balconies....

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Helpful?
Thank OldManBinky
HI-NewOrleans, Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for the fantastic review of our property and staff! We take great pride in providing exceptional service and comments such as yours are the greatest gift for our efforts! We truly value your business and hope to serve you again soon!

Baden, Canada
Reviewed 8 March 2017

Spent two nights and was delighted with the room and the service we received. The concierge was super helpful and the front desk accommodated all our requests. Breakfast in the restaurant was a typical buffet but the service was great and server Melissa was very helpful with suggestions for the few days we were there. The Hurricane at the bar...

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Helpful?
Thank 4Finney4
HI-NewOrleans, Manager at Holiday Inn Downtown Superdome, responded to this review

Your experience is exactly what we strive to provide, "Great stay", and feedback such as yours is the best reward for our efforts! We truly appreciate you acknowledging our great staff, comfortable rooms, and the great hurricane you had at the bar. We also appreciate you taking the time to personally recognize Melissa as well; she is an integral member...

Seattle, Washington
Reviewed 2 March 2017

I had a wonderful woman named Lorraine Combs (11th Floor room cleaning staff)who took care of us so well. was friendly and courteous. She made us feel right at home, the stay at the hotel was excellent as well. Loved the food in the StreetCar Restaurant also (Shrimp and Grits!!) Thanks will stay again

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Helpful?
Thank djdirtydan
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Your experience is exactly what we strive to provide and guest recognition is truly the best reward for our efforts! Thank you kindly for also taking the time to commend one of our many shining stars; Lorraine! We're so pleased you enjoyed our heartfelt service and delectable menus as well. It's an honor to have earned your loyalty; our dedicated...

Columbus, Ohio
Reviewed 26 February 2017

I found the inn comfortable and accommodating with a New Orleans decorating twist reflected in the great murals in common areas and the decorations in the bar. Room was extremely comfortable with a nice balcony and a lounge area. There was a small but very well stocked gym - normally all i find is are treadmills but this had a...

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1Thank kday0325
HI-NewOrleans, Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for taking the time to review our hotel. We greatly appreciate you acknowledging our convenient amenities, comfortable rooms, and dedicated team. We're grateful for your feedback and business, and hope to serve you again soon!

Boston, Massachusetts
Reviewed 24 February 2017 via mobile

Had a 2 queen room, pulled back the sheets on one of the beds, found hair on the sheets, so I went to he other bed, and also found hair on the sheets. The room had a musty old smell, and the wall AC panel didn't actually control the AC, which sounded like a jet engine. The bathroom was worn,...

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2Thank SPBboston
HI-NewOrleans, Manager at Holiday Inn Downtown Superdome, responded to this review

We deeply regret this disappointing experience; it certainly does not meet the caliber of quality or service for which we strive. Your comments are essential in our ambition to consistently improve and will be utilized to move forward in a positive light. Should you choose to give us a second chance, you'll find we truly take guest feedback to heart...

Reviewed 24 February 2017 via mobile

I have been here 20 minutes and I can already tell this place is amazing. Kristy at the front desk has been very helpful and attentive. I could tell she was busy and she was still able to accommodate us. The room is nice, great view with balcony, and great staff. Thank you so much!

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Helpful?
Thank Keith S
HI-NewOrleans, Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for acknowledging the dedication of our team! We strive for excellence and guest recognition is the greatest gift. We appreciate you taking the time to personally recognize Kristy as well; she is an integral member of our Holiday Inn family and will be commended for her efforts. We look forward to serving you again soon!

Hattiesburg, Mississippi
Reviewed 18 February 2017

Stayed 2 nights last month. Checked out and left an item of sentimental value to me in my room. It was found and turned in by a security guard and I appreciate him for that and an employee by the name of Shantelle Williams made sure that the item was returned to me. I hope the name is correct. She...

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Helpful?
Thank N J W
HI-NewOrleans, Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you kindly for acknowledging members of our staff and taking the time to bring these issues to our attention. Your comments are extremely helpful in our enduring aspiration to improve the guest experience. Housekeeping and Security Management has been made aware of the concerns, and we deeply regret you lost trust in our product due to this incident. I...

Rugby, United Kingdom
Reviewed 14 February 2017 via mobile

Stayed at the Holiday Inn in downtown New Orleans. It was walking distance to the exhibition centre and the French quarter. The rooms were large, well equipped and clean. All of the staff in reception were very helpful throughout the stay. Breakfast was good but the coffee a little bitter! Due to the NADA show we paid more than $200...

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Helpful?
Thank joglall
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for acknowledging our convenient location, dedication to cleanliness, comfort, and service! It seems as though you enjoyed your stay, however, we regret you did not find value in our hotel. Rates do fluctuate based on demand and it's certainly peak season for New Orleans- between the conventions and conferences, to Mardi Gras and festivals galore. Summertime is slower...

Bridgend, United Kingdom
Reviewed 13 February 2017

Nice looking Hotel although a bit up market for us. The rooms are large well equipped and there are vending machine on some floors for pay for snacks and drinks. Security is good as you have to use your room card to even use the lifts so no one can get up to the rooms without one. Breakfast was quite...

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Helpful?
Thank TreccoTaff
HI-NewOrleans, Manager at Holiday Inn Downtown Superdome, responded to this review

We greatly appreciate you acknowledging our large and well equipped rooms and the good security. Thank you for taking the time to review our hotel.

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy a refreshed Holiday Inn! Visit the recipient of the Customer Service Excellence award by IHG. Rooms feature Simmons pillow top mattresses and new pillow options. Relax in our courtesy area shuttle. Savor fresh coffee and pastries daily. Stay connected with FREE wireless. Plunge in our large rooftop pool and energize in our fitness center. Our full service property offers tantalizing meals morning, noon and night. Adult beverage options showcased in our Mardi Gras Lounge. ... more   less 

Additional Information about Holiday Inn Downtown Superdome

Address: 330 Loyola Avenue, New Orleans, LA 70112-1807
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $166 - $413 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Downtown Superdome 3.5*
Number of rooms: 296
Reservation Options:
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Also Known As:
Holiday Inn Downtown Superdome Hotel New Orleans
Downtown Superdome Holiday Inn
Holiday Inn New Orleans
New Orleans Holiday Inn
Holiday Inn Superdome
Hotel Style:
#37 Business Hotel in New Orleans
#72 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Downtown Superdome staff and other travellers.
32 questions
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Questions? Get answers from Holiday Inn Downtown Superdome staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 8th floor is where the pool is located.”
donaldg554, 6 Apr 2017 | Read review
“Depending on scenery there's a skyline view side of hotel and a city/Park view”
elitetravelsbyj, 4 Apr 2017 | Read review
“book early”
travelsbydebra1, 24 Mar 2017 | Read review
“High floors”
jessNalabamaGirl, 16 Mar 2017 | Read review
“high up floors away from lifts”
  • smoothies king center
isabelgW6790JJ, 7 Feb 2017 | Read review
5 of 5