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Holiday Inn Downtown Superdome

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Holiday Inn Downtown Superdome
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1,189 Reviews from our TripAdvisor Community

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Showing 1,063: English reviews
Perth, Australia
Reviewed 14 July 2014

I stayed there during the AAOS conference last March. It is a fair walk to the conference centre. During the day it is all good. However after dark it is a different story. I certainly did not feel secure enough to venture out on my own. We were in a group of 4, even then it did not feel safe...

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1Thank zhoom
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for sharing your concerns about our neighborhood and location. We are situated in the downtown area and caution is advised as it would be in any big city. This section is well on its way to becoming a little Paris in the heart of our city with French roots. Projects are in the works to bring about a...

Gadsden, Alabama
Reviewed 13 July 2014 via mobile

Stayed with family for 4 days and it was great! The staff friendly and a wonderful breakfast. Location is awesome !!!! Street car right down block that will take you anywhere. Beds comfortable and clean rooms, big rooms. Pool was good too! My new favorite place to stay in New Orleans ! A good value and hotel !

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2Thank worldtraveler35904
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for the kind comments! We greatly appreciate you taking the time to review our property. Your feedback will be shared with the entire team as a testament to their hard work and dedication to guest satisfaction!

Columbia, South Carolina
Reviewed 13 July 2014

Solo traveler - very safe hotel and great location to superdome. A short walk to trolley and canal street. Would definitely stay there again if attending a concert it game at the superdome. Price was great! Only thing I wish was the bar stayed opened later to enjoy a drink after the concerts.

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Helpful?
Thank Perryfox123
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for the kind comments! We greatly appreciate you taking the time to review our property. It's wonderful to see you enjoyed your visit to our great city. Although our lounge does not stay open as late as you hoped, there are a few establishments only 2 blocks away that serve until the last patron decides to leave! We...

Austin, Texas
Reviewed 11 July 2014 via mobile

I stayed at this hotel for 4 nights for essence music festival 2012. This time for essence for essence i stayed 5 nights. This time they must have changed cooks bc breakfast wasn't as great as i remember. The room 1112 had a musty mildew smell like water had gotten in the carpet & wasnt cleaned properly. It took 2...

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Helpful?
2Thank Ariesgurl
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Please accept my sincere apology for the issues encountered during your stay. It’s incredibly kind of you to acknowledge our staff attempted to resolve your concern. Thank you kindly for recognizing our successes, in service, and taking the time to bring these few failures to our attention. Your comments are extremely helpful in our enduring aspiration to improve the guest...

Piscataway, New Jersey
Reviewed 11 July 2014

I had actually read some of the reviews of the hotel, and to my surprise the only thing that one reviewer wrote was quite evident...the noise of either ambulances or fire trucks...but it didn't' hamper my stay. I had no problem with the air conditioner...my room was very decent, and as I usually do, I made sure to find out...

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Thank Leesir
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

We greatly appreciate the kind review! Thank you for choosing the Holiday Inn Downtown Superdome for your event. Our staff had as much fun during the recent family reunions as our guests did! The families host such an excited group of visitors enjoying our vibrant city for all it has to offer. We look forward to serving you again in...

Memphis, Tennessee
Reviewed 10 July 2014

The hotel concierge gentleman was very friendly, but the front desk staff were not helpful. My money was stolen from the room. I do not recommend this hotel. The bar atmosphere was nice, but The restaurant food was only average.

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4Thank McAnson
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

I’m truly sorry you feel money was stolen while on property. Safes are provided in every room and we also host a 24 hour security team. If you have not already filed an incident report, I advise you to do so at this time. In the event this step has already been taken, our officers are hard at work investigating...

Reviewed 6 July 2014 via mobile

Omg! I booked this hotel because it was priced at a reasonable rate, however, what may be a deal, may not be actually a deal. As they say, you get what you pay for. If you ar e big on Customer service, do not stay at this hotel! Our room was bypassed by the clean up lady, who also spoke...

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Helpful?
5Thank Myesha S
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Your comments are heartbreaking. Our team worked very hard during the special event weekend to provide an exceptional experience and this is certainly not the type of feedback we normally receive. I’m truly sorry housekeeping overlooked your room and then did not clean it satisfactorily. Unfortunately, parking is a commodity in the downtown area and our fee is comparable or...

Chicago, Illinois
Reviewed 5 July 2014 via mobile

We stayed here for our Essence Fest weekend. After being gone all day, came back to find housekeeping totally skipped our room. When we called to service desk we were pretty much told to wait in line because there are 20 other requests, most likely the same as ours. And, the air conditioning never got the room cool. The epitome...

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Helpful?
2Thank Nina H
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Please accept my sincere apology for the housekeeping oversight and issue with your AC. It’s disheartening a guest walked away feeling we’re “overrated” as our team is working so hard to make the Essence Festival event and Independence Day holiday a memorable experience for all. We’re still in the midst of the excitement and responding as quickly as possible to...

Darlington
Reviewed 27 June 2014

This was our 3rd trip here. Our stay was great as usual. We were pleased with the cleanliness of the rooms. The employees displayed very pleasant attitude. We will be planning a trip again in the near future. Thank you, Elaine J & class of 88

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1Thank Elainej88
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

It’s great to see you are consistently receiving friendly service and high quality of product during your many visits to our property! Thank you kindly for your business and loyalty! We look forward to the pleasure of serving you again!

Dexter, Missouri
Reviewed 26 June 2014

This was my first trip to New Orleans and staying at this hotel. First, the hotel common areas (lobby; hallways; pool area; parking garage; etc.) were always clean and fresh looking the entire time I was there. Second, the room I stayed in was also clean, smell free and the cleaning staff did an excellent job every day. The front...

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Helpful?
1Thank Robert M
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for the generous review! We do take great pride in providing exceptional service and the team members mentioned will certainly be recognized! Feedback such as yours truly inspires our passion to make every stay memorable. Thank you for acknowledging our efforts and taking the time to share your wonderful story. We look forward to your next visit!

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy a refreshed Holiday Inn! Visit the recipient of the Customer Service Excellence award by IHG. Rooms feature Simmons pillow top mattresses and new pillow options. Relax in our courtesy area shuttle. Savor fresh coffee and pastries daily. Stay connected with FREE wireless. Plunge in our large rooftop pool and energize in our fitness center. Our full service property offers tantalizing meals morning, noon and night. Adult beverage options showcased in our Mardi Gras Lounge. ... more   less 

Additional Information about Holiday Inn Downtown Superdome

Address: 330 Loyola Avenue, New Orleans, LA 70112-1807
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $180 - $418 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Downtown Superdome 3.5*
Number of rooms: 296
Reservation Options:
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Also Known As:
Holiday Inn Downtown Superdome Hotel New Orleans
Downtown Superdome Holiday Inn
Holiday Inn New Orleans
New Orleans Holiday Inn
Holiday Inn Superdome
Hotel Style:
#37 Business Hotel in New Orleans
#72 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Downtown Superdome staff and other travellers.
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Questions? Get answers from Holiday Inn Downtown Superdome staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high up floors away from lifts”
  • smoothies king center
 of 5 bubbles isabelgW6790JJ, 7 Feb 2017 | Read review
“We were on 17th floor. Loved the view and had relatively low noise level.”
 of 5 bubbles lindabH7793OT, 2 Jan 2017 | Read review
“The 18th floor is the executive floor. Best views, very little noise.”
  • View from the 18th floor balcony.
 of 5 bubbles stephenc114, 7 Dec 2016 | Read review
“High floors, we liked facing the side with the pool.”
 of 5 bubbles TrixieP62, 3 Dec 2016 | Read review
“Select city view upper floor overlooking pool”
 of 5 bubbles bubbastone, 20 Nov 2016 | Read review
5 of 5