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SpringHill Suites New Orleans Downtown/Convention Center

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SpringHill Suites New Orleans Downtown\/Convention Center
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492 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites New Orleans Downtown/Convention Center
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Showing 458: English reviews
Fort Worth, Texas
Reviewed 4 October 2015 via mobile

I love Springhill Suites in every city I have stayed in. I try to always stay at one, the service is good, the rooms are nice and clean. Predictable. This time, we stayed in room 115. I would NOT recommend it. The bar across the street was loud all night. The room itself was nice. The parking is REDICULOUS, $28...

Thank Lisa B
Congleton, United Kingdom
Reviewed 3 October 2015

Cant rate the hotel highly enough,great reception staff that said "Welcome back" etc when you returned,just small things that cost nothing yet mean so much.Great breakfast with a wide range of food available and only a 10m walk from the french quarter.Anyone that moans about the location needs to use a treadmill now and then.

Thank matthewparker2015
New York City, New York
Reviewed 2 October 2015

It's a great example of a Springhill, and the rooms are bright, comfortable and clean. The front desk staff is always welcoming and friendly and the location is just far enough away from Bourbon and close enough to get there if you want to. It's on a fairly quiet street in the warehouse district though the rooms on St Joseph...

Thank Bernardo F
NW Florida
Reviewed 1 October 2015

I've been to banquets of all kinds all over the world but this small hotel in NOLA's Business District served up the best such dinner I've ever had - hands down! My Dad's WWII unit, the 65th Infantry Division Association, had it's reunion here to enjoy NOLA and visit the National WWII Museum. Our banquet Sunday night was the best...

Thank BPinMEFL
Rodney D, General Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this review

Thank you for singling out the members of our team that made this event special for a special group of American heroes. It was an honor for us to have the opportunity to serve those that have given so much for us and you can trust that I will be sure to make sure each of them are recognized during...

Indianapolis, Indiana
Reviewed 1 October 2015 via mobile

We were unsure how close the hotel would be to the convention center, and were happy to find out that it was literally across the street. The hotel is conveniently located in the Warehouse district and close to several attractions and we felt very safe at all times. Rooms are small but comfy and had all the necessary amenities. Not...

Thank Mark O
Brenda H, Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this review

Thank you for sharing your experience here at SpringHill. It is guest like you that help us to know what we are doing right and what we can improve in. I have shared all of your comments with our staff. We look forward to seeing you again.

Harrison, Ohio, United States
Reviewed 1 October 2015 via mobile

We stayed here before we left on our cruise out of the Port of New Orleans. I would advise checking in on Thursday for weekend cruises. Parking goes fast but if you check in on Thursday you will have no trouble getting a parking spot inside the hotel. Hotel staff was friendly and the rooms were clean. Had a nice...

Thank MattHeather H
Phoenix, Arizona
Reviewed 27 September 2015

Came her on my first trip to New Orleans .. I would never recommend this in August ever !! But this hotel was very nice . Rooms were good , the suites are nice for extra space . Bathroom area is very small . It was farther of a walk to downtown than we thought but we did it often...

Thank Lori S
Rodney D, General Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this review

Lori, you are correct that we should never have a guest room key being given out to a non-registered guest. Please accept my sincerest apology and I am glad to hear that my team did accept ownership for this mistake and took care of you. Your safety is of the highest importance to us so I assure you that we...

Reviewed 22 September 2015 via mobile

Our first trip to New Orleans was made even better by the awesome staff at Springhill Suites. They went above and beyond on every request. From providing us an awesome suite to extra towels and friendly in the morning at breakfast...it was an incredibly visit. The breakfast was great and the room huge. They could use a little more lighting...

Thank tinaandandrew
Rodney D, General Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this review

TinaandDrew, it was pleasures to have you spend your time in New Orleans with us. I will surely pass on your comments to all staff members. On the beds, we actually just replaced all mattress and box springs a few months ago so it's good to hear that they are helping enhance our guest stay. I will also follow up...

Dallas, Texas
Reviewed 21 September 2015 via mobile

The front desk agents don't care about the guests. Three female front desk agents was laughing loud and unprofessional while talking about nonrelated work. I am not sure of there names yet all are black and about the same height. I waited at the desk for about ten minutes with my items from the market until finally one of them...

Thank chris11234
Rodney D, General Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this review

Chris, I appreciate you taking the time to share your experience with us and I assure you what you experienced was not the norm. I often here the opposite from those ladies so I will be sure to share your feedback with them. In our business we cannot afford to have even one bad day. As far as the TV...

Santa Cruz, CA
Reviewed 21 September 2015

There are little things that make the difference between a 2* and 3* hotel apart from price. The quality of the breakfast, any kind of afternoon snack, placing the tv in the living room of the suite instead of or in addition to the living room - This is a 2* hotel. The staff is very friendly and helpful which...

Thank Martin K
Rodney D, General Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this review

We appreciate you taking the time out to share your experience with us. We are aware that some guest prefers that the TV be located nearer the bed rather than the center of the room. My staff would have been more than happy to have moved the TV to a more convenient location for your viewing pleasure. This has been...

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Staying in Arts District / Warehouse District

Neighbourhood Profile
Arts District / Warehouse District
Once a thriving industrial zone, today this district is home to a buzzing arts scene with an amazing assortment of galleries, boutiques, and studios having moved in and set up shop throughout the disused warehouses for which the area is so well known. Much of the art you'll come across here is local in scope, ownership and inspiration. However, among the many old brick warehouses are modern structures of steel and glass housing large-scale cultural institutions of national prominence such as the National World War II Museum, the Contemporary Arts Center, and the Ogden Museum of Southern Art. Just as eye catching as what’s on view inside the galleries and museums is the chance to see your ship come in at the Julia Street Cruise Terminal, which serves as a wistful reminder of the city’s historic maritime prominence.
Explore this neighbourhood


  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about SpringHill Suites New Orleans Downtown/Convention Center

Address: 301 St. Joseph Street, New Orleans, LA 70130 (Formerly SpringHill Suites New Orleans Convention Center)
Region: United States > Louisiana > New Orleans > Arts District / Warehouse District
Price Range: $208 - $582 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites New Orleans Downtown/Convention Center 3*
Number of rooms: 208
Reservation Options:
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Also Known As:
Springhill Suites New Orleans Hotel New Orleans
New Orleans Springhill Suites
Hotel Style:
#53 Business Hotel in New Orleans
#86 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites New Orleans Downtown/Convention Center staff and other travellers.
11 questions
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Denver, Colorado
over a year ago
3 months ago
Holly, Michigan

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Questions? Get answers from SpringHill Suites New Orleans Downtown/Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if your there during Mardi Gras, don't expect to sleep. Only four floors tall.”
 of 5 bubbles X878XTrobertl, 25 Feb 2017 | Read review
“Avoid the side that faces the Club”
 of 5 bubbles H2416BHdianac, 6 Feb 2017 | Read review
“Don't plan for sleeping on the pull-out couch.”
 of 5 bubbles pico427, 9 Jan 2017 | Read review
“Rooms away from the street are quieter.”
 of 5 bubbles 631jayd, 4 Jan 2017 | Read review
“Not at St Joseph St, higher floors.”
 of 5 bubbles Gijassy1, 1 Jan 2017 | Read review
5 of 5