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Homewood Suites New Orleans

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1,356 Reviews from our TripAdvisor Community

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Showing 1,339: English reviews
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Bolingbrook, Illinois
Reviewed 3 days ago NEW

Room 1000 is a huge room with 2 separate bedrooms and king size beds. Perfect hotel for families are groups of friends. If you get a room with 1K, 2Dbls and a pullout couch you can sleep at least 6. Kitchen with fridge and mwave also available. Very convenient to Bourbon street too.Valet parking is $35/day and no in/out allowed....

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Helpful?
Thank gwmeyer31
Blake L, Sales Coordinator at Homewood Suites New Orleans, responded to this review

Thank you so much for choosing the HomeWood Suites by Hilton!!! As it is our pleasure to provide the best service and comfort for our guests, we are more than pleased to hear that you enjoyed your stay with us. We hope you travel to our great city of New Orleans again soon and when you do be sure to...

Gulfport, MS
HOTEL’S FAVOURITE REVIEW
Reviewed 19 January 2017

We stayed at this property a couple of years ago and really enjoyed our stay. I was somewhat concerned about some of the recent reviews, however. We had a room on the tenth floor near the elevator. It looked recently renovated. Everything was clean and inviting. The seating in the living area was very comfortable. The kitchen area had everything...

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Helpful?
Thank MSRuby-7
About Hotel's Favourite Review
desmascott, Front Office Manager at Homewood Suites New Orleans, responded to this review

Greetings MSRuby-7 Thank you for staying at the Homewood Suites. We do appreciate your kind words and recommendations to others. Our staff work very hard to be accommodating to all of our guest that we encounter. We do appreciate your business and look forward to serving you again. Desma Scott- Front Office Supervisor

League City, United States
Reviewed 3 days ago NEW

Between the raw sewage in the bathroom that was never repaired, to the TV service that didn't exist (got multiple reasons from staff why there was no cable tv in the room, but there was in the lobby). Terrible experience at a hotel that was great in the past.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank jeffreyg616
Blake L, Sales Coordinator at Homewood Suites New Orleans, responded to this review

Thank you for reviewing our property. I am truly sorry for the inconveniences you encountered with our team. This is very uncharacteristic of our level of service and I have shared your comments with our (supervisor) so that she can follow up with her team. I am confident that you did speak with one of our Managers on Duty while...

Fort Lauderdale, United States
Reviewed 4 days ago NEW

The TVs did not work, the complimentary internet did not work, the room type was incorrect after confirming it 3 times, the phones were not answered during stay, one of the phones in the room did not work. The lines to talk to someone at the desk were long and slow. I could keep going..... I stay at Hilton properties...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank 307celiab
Blake L, Sales Coordinator at Homewood Suites New Orleans, responded to this review

Thank you for reviewing our property. I am truly sorry for the inconveniences you encountered with our team. This is very uncharacteristic of our level of service and I have shared your comments with our (supervisor) so that she can follow up with her team. We have been experiencing problems with our cable and internet and i sincerely apologize that...

MOBILE, United States
Reviewed 5 days ago NEW

Have stayed at this hotel before and this was a very bad experience. NO cable the entire weekend, housekeeping didn't clean the room; therefore we had to keeping calling to get toilet tissue and towels, lights went out in bathroom and it took maintenance forever to come up and fix. Guest services never answered the line...Not sure how I feel...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank dynashiar
Blake L, Sales Coordinator at Homewood Suites New Orleans, responded to this review

Thank you for reviewing our property. I am truly sorry for the inconveniences you encountered with our team. This is very uncharacteristic of our level of service and I have shared your comments with our (supervisor) so that she can follow up with her team. We did have a cable outage throughout the whole week and has since been taken...

Colorado
Reviewed 6 days ago NEW

The management of this hotel can't tell their elbow from their posterior. No one takes ownership for the guest experience, staff tells multiple stories if the don't outright lie, and any opportunity they have to get it right, they get it wrong. I will say the rooms are decent and the price is acceptable, but if you want a good...

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Helpful?
Thank Gruffco
Blake L, Sales Coordinator at Homewood Suites New Orleans, responded to this review

Gruffco, Thank you for reviewing our property. I am truly sorry for the inconveniences you encountered with our team. This is very uncharacteristic of our level of service and I have shared your comments with our (supervisor) so that she can follow up with her team. I am confident that you did speak with one of our Managers on Duty...

Meridian, Mississippi
Reviewed 1 week ago NEW

The hotel is downtown, within walking distance to the French Quarter. The evening reception and morning breakfast were good with a nice variety. My children really enjoyed the indoor pool, as well, which was well maintained. The rooms themselves were dated with scratched and scuffed appliances and furniture. I called the front deck twice during my stay, but no one...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank leigh72017
Blake L, Sales Coordinator at Homewood Suites New Orleans, responded to this review

Thank you for taking time to provide us with feedback about your recent stay. While we strive to be the very best extended stay hotel in New Orleans it is clear that in your case we did not deliver on that promise. We would love to speak with you in more detail and try to make amends - If we...

Chicago, Illinois
Reviewed 1 week ago NEW

The front desk staff is unfriendly and short with customers. I tried to ask questions about getting an upgraded room and was immediately interrupted and cut off. The associate also didn't really welcome me or make me feel as a valued guest. Hilton seems to pride itself in that. However that was not my experience. The rooms are in serious...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 310myrnab
Blake L, Sales Coordinator at Homewood Suites New Orleans, responded to this review

Thank you for reviewing our property. I am truly sorry for the inconveniences you encountered with our team. This is very uncharacteristic of our level of service and I have shared your comments with our (supervisor) so that she can follow up with her team. I am confident that you did speak with one of our Managers on Duty while...

St Louis
Reviewed 1 week ago

Good location away from the French Quarter but close enough. The 2 BR suite was huge for our family of 6. We enjoyed the pool and the free breakfast. The staff was very helpful. It is close to the trolley stop as well.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank courtneyd383
Blake L, Sales Coordinator at Homewood Suites New Orleans, responded to this review

Thank you for staying at the Homewood Suites New Orleans. We do appreciate you taking the time out to let us know how well we served you during your stay with us. We love hosting family's and were happy we were able to accommodate all 6 of you. We do hope that we get the opportunity to serve you again...

Oxford MS, United States
Reviewed 1 week ago

There are better quality Hilton hotels in the same price range in NOLA. I will probably go back to Embassy Suites. Dishes in the dishwasher were dirty, bathroom faucet was sticky and hard to operate, and there was only one tiny trash can in the entire place. Staff was very helpful.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank elizabethcK6511OT
Blake L, Sales Coordinator at Homewood Suites New Orleans, responded to this review

Thank you for reviewing our property. I am truly sorry for the inconveniences you encountered with our team. This is very uncharacteristic of our level of service and I have shared your comments with our (supervisor) so that she can follow up with his team. I am confident that you did speak with one of our Managers on Duty while...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Concierge
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
We are a newly renovated 166 all suite hotel in downtown New Orleans. Many complimentary amenities are included in the rate that is provided such as a hot buffet breakfast, free wifi, and a light dinner meal with beer/wine service Mon-Thu. ... more   less 

Additional Information about Homewood Suites New Orleans

Address: 901 Poydras St, New Orleans, LA 70112-1017
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $225 - $605 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites New Orleans 3*
Number of rooms: 166
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Priceline, Hotels.com and Booking.com so you can book your Homewood Suites New Orleans reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites New Orleans Hotel New Orleans
Homewood New Orleans
New Orleans Homewood Suites
Hotel Style:
#47 Business Hotel in New Orleans
#64 Family Hotel in New Orleans
#77 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites New Orleans staff and other travellers.
27 questions
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Bernhards Bay, New York
over a year ago
Yorba Linda

See all questions (27)

Questions? Get answers from Homewood Suites New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 1000 has 2K beds”
 of 5 bubbles gwmeyer31, 23 Mar 2017 | Read review
“Try another property”
 of 5 bubbles Gruffco, 20 Mar 2017 | Read review
“ask for 8th floor up with balcony”
 of 5 bubbles donhZ9092AT, 8 Mar 2017 | Read review
“Book early for best rates and rooms”
 of 5 bubbles IrishMom5, 7 Mar 2017 | Read review
“Get a balcony if you can.”
 of 5 bubbles 13LindaL, 29 Jan 2017 | Read review
5 of 5