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Homewood Suites New Orleans

0.4 km from New Orleans centre
  • Free Wifi
  • Breakfast included
  • Pool
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901 Poydras St, New Orleans, LA 70112-1017
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1,337 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites New Orleans
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Showing 1,320: English reviews
Houston, Texas
Reviewed 3 June 2016

Overall, I found the Homewood suites very clean. The staff was very friendly and helpful with the exception of one front desk agent. I asked her to make a note on my account about the AC, because I was going to call HHonors when I returned home and make a complaint. Unfortunately, I could never get a wifi connection in...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
3Thank sdmatthale
FrankHess-GM, Manager at Homewood Suites New Orleans, responded to this review

Dear sdmatthale,

Virginia Beach, Virginia
Reviewed 1 June 2016

Rooms were great. Valet parking required and very expensive. Service was lacking. Difficult,to get a straight answer from front desk staff. Location was excellent. Food was mediocre. Coffee supplies not kept stocked.

Review collected in partnership with Homewood Suites by Hilton
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1Thank cynthial820
FrankHess-GM, Manager at Homewood Suites New Orleans, responded to this review

Dear cynthial821,

Choctaw, Oklahoma
Reviewed 30 May 2016

Our family of 5 stayed here. Overall, it's a nice hotel...pool/hot tub were a hit. Love that complementary hot breakfast is included. Would recommend for families. Too bad the hotel doesn't provide transportation to and from the cruise terminal. That's my only complaint.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
3Thank Julie R
FrankHess-GM, Manager at Homewood Suites New Orleans, responded to this review

Dear Julie R, We are delighted that you found our hotel to be nice. Our staff will be ecstatic to hear your wonderful comments. Thank you for staying with us, and we hope to see you again soon! Kind regards, Cayada Wroten/Assistant General Manager

Reviewed 30 May 2016

My sister and I have stayed in the homewoods in seattle so we were expecting the same hospitality and service. Not quite prepared for the accomadations or service we received. The room definitely needed work the bathroom totally not what I expected for the price and the a/c unit was the loudest and useless in the La heat.. The staff...

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2Thank maryanne k
FrankHess-GM, Manager at Homewood Suites New Orleans, responded to this review
Google Translation

Dear Maryanne k,

Montpelier, Vermont
Reviewed 30 May 2016

This is the worst Homewood I've patronized. They have NO ICE MACHINE ANYWHERE!!! In New Orleans!! The woman @ the desk said,"Oh, just turn on the one in your freezer...". An hour later I had 7 little icecubes. Sound trivial? Try walking to the Frech Q. and back (in the steamy hellhole that is New Orleans),to return to NO ICEMACHINE......

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Helpful?
2Thank David R
FrankHess-GM, Manager at Homewood Suites New Orleans, responded to this review

Dear David R,

Falmouth, Kentucky
Reviewed 30 May 2016

"Wendy" even picked up a surprise birthday cake. Delivered it to our room ❤️ She definately went above and beyond. Our room attendants were curteous and very proficient in their tasks. Valet parking attendants were very helpful and even flagged down taxi cabs for us. Great experience to say the least.

Review collected in partnership with Homewood Suites by Hilton
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3Thank H1152JOjackieg
FrankHess-GM, Manager at Homewood Suites New Orleans, responded to this review
Google Translation

Dear H1152JOjackieg,

New Jersey
Reviewed 29 May 2016

I have stayed at Homewood Suites before in Seattle WA and was very pleased so I booked our stay at Homewood Suites in New Orleans expecting the same service and accommodations. Our rooms were less then average. Our air conditioning was inefficient and so loud you thought a train was going through the rooms when it kicked on. The bathroom...

Review collected in partnership with Homewood Suites by Hilton
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2Thank Kathy O
FrankHess-GM, Manager at Homewood Suites New Orleans, responded to this review

Dear Kathy O,

Reviewed 26 May 2016

This was the perfect hotel to stay at for the Graduation that was hosted at the Superdome in New Orleans. It was only 3 blocks and we walked. They have a wonderful breakfast and it was different each morning. We stayed here for 3 days. The bed was comfortable and the room was clean. We were in 403. The staff...

Review collected in partnership with Homewood Suites by Hilton
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2Thank romanyac
FrankHess-GM, Manager at Homewood Suites New Orleans, responded to this review

Dear romanyac,

Auckland Region, New Zealand
Reviewed 26 May 2016

Fabulous Hotel, we had a 2 bedroom suite, loads of room for everyone, 2 ensuite bathrooms, made life a lot easier, the breakfast was good, but it could get really busy and there was not a lot of seating if hotel was busy. The Mon - Thur Beer and Wine and food was appreciated, enjoyed the social aspect of this,...

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Helpful?
1Thank athenry22
FrankHess-GM, Manager at Homewood Suites New Orleans, responded to this review

Dear athenry22, We are extremely happy you enjoyed your stay with us, please share with your experiences with your friends and family. Whenever you are in the New Orleans area, we will hopefully be your first choice. Best regards, Cayada Wroten/Asssistant General Mananger

Hammond, Louisiana
Reviewed 25 May 2016

Hotel is located in walking distance from my office as well as many after hours things to do and places to eat. Great location. The hotel staff is very efficient. They always greet you open doors, elevator’s etc. They are always very attentive. It is a pleasure to have people treat you like they know you.

Review collected in partnership with Homewood Suites by Hilton
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1Thank Gail D
FrankHess-GM, Manager at Homewood Suites New Orleans, responded to this review

Dear Gail D,

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Concierge
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
We are a newly renovated 166 all suite hotel in downtown New Orleans. Many complimentary amenities are included in the rate that is provided such as a hot buffet breakfast, free wifi, and a light dinner meal with beer/wine service Mon-Thu. ... more   less 

Additional Information about Homewood Suites New Orleans

Address: 901 Poydras St, New Orleans, LA 70112-1017
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $228 - $650 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites New Orleans 3*
Number of rooms: 166
Reservation Options:
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Also Known As:
Homewood Suites New Orleans Hotel New Orleans
Homewood New Orleans
New Orleans Homewood Suites
Hotel Style:
#47 Business Hotel in New Orleans
#64 Family Hotel in New Orleans
#77 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites New Orleans staff and other travellers.
26 questions
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Questions? Get answers from Homewood Suites New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a balcony if you can.”
 of 5 bubbles 13LindaL, 29 Jan 2017 | Read review
“Rooms on the back are quieter.”
 of 5 bubbles MSRuby-7, 18 Jan 2017 | Read review
“Higher floors have quieter rooms.”
 of 5 bubbles JanetH537, 12 Jan 2017 | Read review
“If you do not want to valet, they is a garage just around the corner.”
 of 5 bubbles I2414WVjamesm, 12 Jan 2017 | Read review
“Try and get a room high up and away from the main street”
 of 5 bubbles DJ3636, 10 Jan 2017 | Read review
5 of 5