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Loews New Orleans Hotel

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2,113 Reviews from our TripAdvisor Community

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Showing 2,085: English reviews
Starkville, Mississippi
Reviewed 25 May 2016

Loews New Orleans is a great space, in a great location with an even better staff. From the moment I pulled up, the staff stood apart from other hotels' staff with their warmth and helpful guidance. I recommend at Loews New Orleans to all.

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Helpful?
Thank mcs167
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear mcs167, We are so glad that you chose to stay at Loews New Orleans Hotel. We work diligently to make sure every guest has a memorable stay, and it just thrills us to know that we did not disappoint! We are so grateful for your compliments to our staff and will be sure to pass those along. Warm Regards,...

Crowley, Louisiana
Reviewed 25 May 2016

We spent two nights at the Loews Hotel in New Orleans and were completely satisfied. The staff went out of their way to make us comfortable and welcome. We will definitely return on our next trip to the Big Easy! It is located in the wonderful Warehouse District of New Orleans and easy to walk to restaurants/bowling alley/hair salon/Riverwalk from...

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Helpful?
Thank melisetrahan
Mohan K, General Manager at Loews New Orleans Hotel, responded to this review

Dear melisetrahan, We couldn't be happier to know that we were able to accommodate you and that you had such a wonderful stay on our property! Thank you for the fabulous recommendation. We are happy to know that you'll be back to visit us again soon and we simply cannot wait to host you! Warm Regards, Mohan K. General Manager

Oakland
Reviewed 25 May 2016

Great Staff, Great Accommodations, Great Location! My room was very accommodating and the conference rooms were comfortable. The concierge made wonderful restaurant recommendations on several occasions and the hotel very centrally located!

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Helpful?
Thank babachris2016
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear babachris2016, We couldn't be more thrilled to know that we were able to accommodate you and that you had such a wonderful stay on our property! Thank you for the stellar review! We hope visit us again when you come back to New Orleans. All the Best, Aquiles P. Director of Operations

New York City, New York
Reviewed 25 May 2016

Lovely hotel, well-located. The rooms were clean, nicely appointed and felt new. Service was very friendly and helpful. I didn't use the restaurants and wished there was a coffee shop on-site to get lattes or a quick bite -- but there's a place down the street, so not a big issue.

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Helpful?
Thank MackGold
Mohan K, General Manager at Loews New Orleans Hotel, responded to this review

Dear MackGold, Thank you for choosing to stay at Loews New Orleans Hotel. We are so pleased to know that you found our rooms cozy and comfortable, and that our staff was friendly and accommodating. We hope you come back to see us again soon! Warm Regards, Mohan K. General Manager

Marfa, Texas
Reviewed 25 May 2016

Loews continues to astound, not only with their superior offering of luxury and style, but with the warmth of their staff. We were so well taken care of by everyone, and the beautiful ground floor was humming with celebrations, and happy people.

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Helpful?
Thank sarahmA1912KT
Mohan K, General Manager at Loews New Orleans Hotel, responded to this review

Dear sarahmA1912KT, Thank you for the glowing recommendation! We are so happy you chose to stay at Loews New Orleans Hotel. We work very hard to make sure each of our guests have a memorable experience and it pleases us to no end that we were successful in our endeavor. We hope you come back to visit us again soon....

New Orleans, Louisiana
Reviewed 25 May 2016

I attended my grandson wedding. Very satisfied with all the accomidations ! However I lost my I pad tablet from check to my room, and Security did not really support or make any adjustment for me. Very disappointed in service of security staff.

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Helpful?
Thank jimkF5930TL
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear jimkF5930TL, Thank you for choosing Loews New Orleans Hotel. We are so glad to know that you enjoyed your stay at our property. We are however very disappointed by the fact that your "almost perfect" stay was clouded by the loss of your iPad and disappointing service from our Security Staff. Please know that this discrepancy in our service...

Cheltenham, Pennsylvania
Reviewed 25 May 2016

If you are looking for a hotel that is close to the convention center and all the major local popular sites this is perfect. Rooms are typical hotel rooms, occasional issues that are quickly taken care of by hotel staff

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Helpful?
Thank paschald13
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear paschald13, Thank you for choosing to stay at Loews New Orleans Hotel. We are so pleased to know that you enjoyed your stay with us. Thank you for the recommendation! We hope you come back to see us again. All the Best, Tashna S. Rooms Division Manager

Jacksonville, Florida
Reviewed 25 May 2016

This hotel is beautiful! The food at the restaurant downstairs is delicious- we ate there 4 times in 5 days! Rooms are spacious and very clean. The only problem I experienced was that the room only has a "cooler" not a refrigerator. I needed a refrigerator for my pumped breastmilk while away from my baby, first they were going to...

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Helpful?
Thank mprestonrn
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear mprestonrn, We couldn't be happier to know that you had such a wonderful stay on our property! Thank you for the fabulous recommendation. We are however very disappointed by the fact that your "almost perfect" stay was clouded by service issues regarding the receipt of your refrigerator. We do apologize that is was never delivered to you, and are...

New Orleans, Louisiana
Reviewed 25 May 2016

Room was great !!! Breakfast was a horror ! Waitress never got the order right twice . We complained , but still nothing . She had her head somewhere else . It's a shame , because hotel room and staff were great . You need to work on restaurant staff !

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Helpful?
Thank EuropeSnob
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear EuropeSnob, Thank you for choosing Loews New Orleans for your recent stay in the city. We are so happy to know the you had such wonderful stay and that our staff was friendly and accommodating. We thank you for bringing to our attention the issues you experienced as you dined in the restaurant, and we are sorry for the...

Lithia
Reviewed 25 May 2016

The Loews new orleans was a beautiful hotel with excellent customer service and employees willing to go over and beyond. The only real down fall was the pool amenities. This area needs to be updated it. The pool was not inviting at all.

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Helpful?
Thank elenamwalker73
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear elenamwalker73, We couldn't be happier to know that you had such a wonderful stay on our property! Thank you for the fabulous recommendation. We are however very disappointed by the fact that your "almost perfect" stay was clouded by your experience at the Pool. Thank you for bringing these issues to our attention and rest assured they are being...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover the Big Easy spirit at Loews New Orleans Hotel, where the plush accommodations of a fine luxury hotel are complemented by warm Loews hospitality, fabulous food and jazzy cocktails. Laissez Les Bon Temps Rouler (Let the Good Times Roll) at our New Orleans luxury hotel. Among Travel + Leisure's "World's Best Hotels, guests enjoy impeccable service and a vibrant environment. With 285 rooms including 12 suites, each of our guestrooms boasts views of the mighty Mississippi River, French Quarter or New Orleans skyline. Indulge in playful modern Creole cuisine at Cafe Adelaide or enjoy classic cocktails at The Swizzle Stick Bar, home to the country's first Bar Chef Table - both operated by the legendary Commander's Palace Family of Restaurants. Be pampered at Balance Spa and also enjoy complimentary access to the state-of-the-art fitness center and lap pool. ... more   less 

Additional Information about Loews New Orleans Hotel

Address: 300 Poydras St, New Orleans, LA 70130-3216
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $290 - $723 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Loews New Orleans Hotel 4*
Number of rooms: 285
Reservation Options:
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Also Known As:
Loews New Orleans
New Orleans Loews
Hotel Style:
#3 Spa Hotel in New Orleans
#3 Green Hotel in New Orleans
#5 Business Hotel in New Orleans
#6 Luxury Hotel in New Orleans
#11 Romantic Hotel in New Orleans
#25 Family Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Loews New Orleans Hotel staff and other travellers.
26 questions
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Lincoln, Nebraska
5 months ago
Edmond, Oklahoma
Framingham, Massachusetts, United States
Trieste, Italy
20 days ago

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Questions? Get answers from Loews New Orleans Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spacious and very comfortable.”
 of 5 bubbles M7037YTsandrah, 19 Jan 2017 | Read review
“River view is worth the extra $10!!”
 of 5 bubbles 566nicks, 11 Jan 2017 | Read review
“Temperature was uneven at times. Clock radio went at 3am on our last night, we had not set.”
 of 5 bubbles jimrY2303AA, 11 Jan 2017 | Read review
“Broken bedside telephone in room 2009.”
 of 5 bubbles 51stuartj, 5 Jan 2017 | Read review
“Ask fo a river view.”
 of 5 bubbles 589kimo, 4 Jan 2017 | Read review
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