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The Pontchartrain Hotel

Traveller (257)
Room & Suite (127)
Traveller (257)
Room & Suite (127)
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Overview
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2031 Saint Charles Ave, New Orleans, LA 70130-7101 See on map
AMENITIES
Free Wifi
Breakfast Available
Non-Smoking Hotel
Restaurant
Room Service
Suites
Rooftop Bar
3.5 Star accommodation
Additional information
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Offers from The Pontchartrain Hotel
Offers & Announcements:Complimentary Parking
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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Reviews (672)
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665 results
Traveller rating
515
103
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LanguageEnglish
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515
103
27
9
11
Show reviews that mention
All reviews hot tin rooftop bar garden district tin roof mile high pie tennessee williams breakfast cafe magazine street french quarter streetcar stop lafayette cemetery charles avenue historic hotel wedding weekend street car line mini bar easy access
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1 - 5 of 665 reviews
Reviewed yesterday

Our room was comfortable and quiet and the location is great. The public spaces are attractive but obviously they didn't have professional help with the guest rooms. Our room certainly didn't look like a $400 a night room. Other downsides:: there is no coffee pot...More

Date of stay: December 2018
Thank Beverly169
Hotel's Favourite
Reviewed 20 July 2018

Just returned from a two night trip taken primarily to enjoy the restaurants of New Orleans. This remodeled hotel was the perfect choice. The location in the Garden District is ideal; out of the craziness of the Quarter but close enough to there and the...More

Date of stay: July 2018
3  Thank HonchoTyler
Response from Pontchartrain H, General Manager at The Pontchartrain HotelResponded 24 July 2018

Dear HonchoTyler, Thank you for the great review! We hope to welcome you back soon! All the Best, Cody Bertone General Manager

Reviewed 2 days ago

I would love to be able to give this hotel 5 stars. Spacious, comfortable and cozy room, lovely staff, roof-top bar and beautiful location. The only issue was room service. I ordered breakfast in my room on three consecutive mornings. All three times there was...More

Date of stay: December 2018
Thank Dori R
Reviewed 1 week ago

We were in New Orleans for my husband's conference but decided to come a day early to spend a night in the Garden District, so sadly we only had one night at the Pontchartrain before having to head to a generic hotel; however, it was...More

Date of stay: November 2018
Thank Danell W
Response from Pontchartrain H, General Manager at The Pontchartrain HotelResponded 1 week ago

Dear Danell W, Thank you for the great review! I am glad we made your NOLA experience authentically special. I hope when travel brings you back to NOLA you choose the Pontchartrain Hotel. All the best Cody Bertone General Manager

Reviewed 2 weeks ago

We stayed 6 days. Front staff very, very nice. Thanks Rho, Liz, and of course, Mr. Jerry. They are very helpful. We stayed on the top floor in a suite. Looks and feels like the type of room people in the 1920's would live in...More

Date of stay: November 2018
Thank 854glennr
Response from Pontchartrain H, General Manager at The Pontchartrain HotelResponded 1 week ago

Dear 854glennr, Thank you for recognizing the amazing team members at the Pontchartrain! They work hard to make the Pontchartrain a truly special place. All the best, CodyBertone General Manager

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About
Description
Sitting directly on the historic St. Charles Avenue streetcar line in New Orleans, The Pontchartrain Hotel offers a variety of spacious suites to accommodate your every need. Hotel amenities include complimentary More Wi-Fi, $30 Valet Parking, en suite bathroom includes Le Labo products, hair dryer and bathrobe. Room includes mini-bar with local favorites, alarm clock and in-room safe. Enjoy the famous Bayou Bar and the Hot Tin Roof top Bar! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Room Service
Banquet Room
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Pool
Beachfront
Free Parking
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
106
Price range
US$144 - US$461 (Based on Average Rates for a Standard Room)
Location
United States > Louisiana > New Orleans
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
106
Price range
US$144 - US$461 (Based on Average Rates for a Standard Room)
Location
United States > Louisiana > New Orleans
Photos
Traveller (257)
Room & Suite (127)
Dining (63)
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Questions & Answers
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Tiffany S
2 September 2018|
AnswerShow all 4 answers
Response from 446garyb | Reviewed this property |
To my recollection, no. There is a nice coffee shop/ restaurant in the lobby though.
0
Votes
22kdka
21 August 2018|
AnswerShow all 4 answers
Response from pgenco | Reviewed this property |
Yes. There is a coffee shop in the Lobby
1
Vote
Erica H
17 June 2018|
AnswerShow all 4 answers
Response from izolo | Reviewed this property |
I believe about 10-15 mins. I remember seeing it on the street car.
1
Vote
Room Tips
"Stay at a different hotel"
mattbobrow1
2 weeks ago
Read review
"Get used to leaving your key at the front desk. It is part of the historical experience."
robbyr376
2 weeks ago
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"I was in the back and it was quiet."
Tom2592
3 weeks ago
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"We stayed on the eights floor giving us a good view"
ChristerL
31 Oct 2018
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