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We were last at the Ponchartrain about twenty years ago, when the Mile High Pie was served at the Caribbean Room! The Caribbean Room no longer exists, but we got the same pie at the Jack Rose off the lobby. We were in town for...More
Absolutely love this hotel! Jerry at the front desk and every staff member we encountered were friendly and absolutely incredible. The hotel is in a beautiful neighborhood within walking distance to many shops and restaurants and a quick and convenient trolley ride to the French...More
6 Thank kathrynt452
Response from Pontchartrain H, General Manager at The Pontchartrain HotelResponded 12 September 2017
Thank you for the great review! I will let Jerry know he provided great service! Thank you for letting me know about your Pontchartrain experience!
All the best,
I loved this hotel!!! The service was outstanding. Everyone went above and beyond our entire stay. If you are looking for a quaint, garden distract hotel in walking distance from local restaurants, shops, and art galleries I highly recommend this historic property. I already booked...More
My daughter and so made a quick, spontaneous trip to New Orleans.This hotel was recommended by a family member who lives there, and we could not have possibly been happier! Everything exceeded our expectations!!!! Southern hospitality and charm at its best!!! We will certainly return!!
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We had looked at many hotels before our stay and we're so glad we picked the Pontchartrain Hotel.
It's located in the Garden District which is beautiful and quiet. The St. Charles Street Car is located directly in front of the hotel and makes getting...More
Thank Nick D
Response from Pontchartrain H, General Manager at The Pontchartrain HotelResponded 3 days ago
Dear Nick D,
Thank you for the great review! I am happy to read you enjoyed the location and the friendly staff. Mr. Jerry and Keera are both amazing; I will definitely let them know they provided great service during your stay! We hope to...More