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The Pontchartrain Hotel

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Traveller (204)
Room & Suite (108)
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Overview
  • Excellent77%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“hot tin”(68 reviews)
“rooftop bar”(134 reviews)
“garden district”(139 reviews)
AMENITIES
Free Wifi
Breakfast Available
Non-Smoking Hotel
Restaurant
Room Service
Suites
Rooftop Bar
3 Star Hotel
All hotel details
Additional information
Offers from The Pontchartrain Hotel
Offers & Announcements: Complimentary Parking
Offers from The Pontchartrain Hotel
Offers & Announcements: Complimentary Parking
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Reviews (540)
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Traveller rating
405
88
23
9
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405
88
23
9
10
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All reviewshot tinrooftop bargarden districtmile high pietennessee williamsstreetcar named desiremagazine streetfrench quarterstreetcar stoplafayette cemeterybreakfast restaurantcharles avenuethe penthousehistoric hoteleasy accessmini barolder hotel
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1 - 5 of 535 reviews
Reviewed yesterday via mobile

We were last at the Ponchartrain about twenty years ago, when the Mile High Pie was served at the Caribbean Room! The Caribbean Room no longer exists, but we got the same pie at the Jack Rose off the lobby. We were in town for...More

Thank Mark F
Hotel's Favourite
Reviewed 6 September 2017

Absolutely love this hotel! Jerry at the front desk and every staff member we encountered were friendly and absolutely incredible. The hotel is in a beautiful neighborhood within walking distance to many shops and restaurants and a quick and convenient trolley ride to the French...More

6  Thank kathrynt452
Response from Pontchartrain H, General Manager at The Pontchartrain HotelResponded 12 September 2017

Dear kathryn452, Thank you for the great review! I will let Jerry know he provided great service! Thank you for letting me know about your Pontchartrain experience! All the best, Cody Bertone General Manager

Reviewed 2 days ago via mobile

I loved this hotel!!! The service was outstanding. Everyone went above and beyond our entire stay. If you are looking for a quaint, garden distract hotel in walking distance from local restaurants, shops, and art galleries I highly recommend this historic property. I already booked...More

Thank Marlian M
Reviewed 3 days ago

My daughter and so made a quick, spontaneous trip to New Orleans.This hotel was recommended by a family member who lives there, and we could not have possibly been happier! Everything exceeded our expectations!!!! Southern hospitality and charm at its best!!! We will certainly return!!

Review collected in partnership with this hotel
Thank Rosalyn D
Reviewed 3 days ago

We had looked at many hotels before our stay and we're so glad we picked the Pontchartrain Hotel. It's located in the Garden District which is beautiful and quiet. The St. Charles Street Car is located directly in front of the hotel and makes getting...More

Thank Nick D
Response from Pontchartrain H, General Manager at The Pontchartrain HotelResponded 3 days ago

Dear Nick D, Thank you for the great review! I am happy to read you enjoyed the location and the friendly staff. Mr. Jerry and Keera are both amazing; I will definitely let them know they provided great service during your stay! We hope to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Room Service
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$116 - US$477 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$116 - US$477 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (204)
Room & Suite (108)
Dining (44)
Questions & Answers
Ask a question
Erica H
17 June 2018|
AnswerShow all 4 answers
Response from izolo | Reviewed this property |
I believe about 10-15 mins. I remember seeing it on the street car.
0
Votes
cdnicholson
22 January 2018|
AnswerShow all 3 answers
Response from bzfreed | Reviewed this property |
No, this hotel does not have a pool; the roof-top area is a bar/lounge that is open-air & has a fantastic view of the city; I loved staying @ this hotel & hope you do too!
2
Votes
teachervic
11 January 2018|
AnswerShow all 5 answers
Response from Marjorie F | Reviewed this property |
I don't know, I took an uber.
0
Votes
Room Tips
"I don’t think you could go wrong here with any room, but we had a high room with a great view!!"
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"fix the broken elevator"
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"Get a room with a walking shower..."
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"Higher the better"
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