391 - 395 of 1,547 reviews
Great little boutique hotel, tastefully furnished; warm, friendly, helpful staff (especially Ahn in breakfast room); wonderful location within walking distance to most attractions. Only 2 complaints: 1) so many "additional taxes & charges" not included in posted room rates and 2) need newer, firmer mattresses...More
Donna, thank you so much for your great review! We passed along all of your comments to our management team for review. We appreciate your feedback! Hope to see you again soon!
My husband and I love this hotel! It is in the PERFECT location! Close to EVERYTHING!! However, it's just far enough from Bourbon (a few blocks) to get out of the hustle & bustle when needed. The accommodations were great! Old French style decor but...More
We are so pleased that you and your husband found Bienville House to be so quaint, fabulous, and in the perfect location. We certainly agree! We can't wait to have you back for another visit to NOLA!
Located only a couple of blocks from the Bourbon street experience in the French Quarter of New Orleans. Once you enter the indoor drive a valet parks your vehicle and then it's pretty much inaccessible. We're told that it would take about 1/2 hr or...More
Mary, thank you so much for your comments about the luxury service you received at Bienville House. We aim to provide each guest with the same luxurious experience you described. We are so glad that you enjoyed our great location to explore the beautiful French...More
we booked this boutique hotel on bookings.com and were treated to the worst room available with no option for an upgrade nor could we opt out with out a penalty from booking.com. Small room with no WINDOWS. the hallway floors were fun and pliable.More
Dale, thank you for taking the time to comment regarding your recent visit to New Orleans and Bienville House. We are truly sorry that you did not receive the kind of service we are capable of providing and which you deserve. Your comments have been...More
"Get the room above the front entrance...plenty of traffic below and continuous excitement"
"Standard rooms do not have a window, we had a deluxe room as we wanted a window"
"Higher rooms are better and those on Decatur Street will be quieter. New Orleans is a noisy town."