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Bienville House

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1,590 Reviews from our TripAdvisor Community

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Showing 1,514: English reviews
Prairie Grove, Arkansas
Reviewed 7 January 2016

Our second stay at this hotel. Other than the 'haunted' phone calls during the night (which the maintenance staff did check into), we had a wonderful stay. All of the staff were accommodating, friendly and professional. We will strongly consider staying here again.

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2Thank Elizabeth L
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We are so glad you enjoyed your stay at the Bienville House and took the time to share your great experience with TripAdvisor.Please return soon to the Bienville House for another great trip!

Pace, Florida
Reviewed 6 January 2016

Good place to stay at the edge of the Quarter but within walking distance to Jackson Square, Morning Call and other landmarks. Extremely friendly staff, nice well-decorated rooms and continental breakfast was included (although not substantial). Was there in December and the lobby was nicely decorated for Christmas.

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1Thank BlueMoonFarm
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We sincerely appreciate your positive feedback regarding your time joining us in December. We'd love to have you back for another luxurious stay at the Bienville House!

Bettendorf, Iowa
Reviewed 4 January 2016

My husband and I took a trip to NO and I chose this hotel because of the reviews on TripAdvisor. Reasonable rates considering it was in the French Quarter. The staff was super all around. Great experience overall!!!

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1Thank Lisa B
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We are so glad you enjoyed your stay at the Bienville House and took the time to share your great experience with TripAdvisor. Please return soon to the Bienville House for another great trip!

Santiago, Chile
Reviewed 2 January 2016 via mobile

I went with my wife to New Orleans for our aniversary, the first day, the courtin of our room was falling down. We talk with the staff and they did nothing, so the second day it fell down. The third day the sheets in our ves were smaller than the bed, very unpleasant....

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Helpful?
2Thank Carlos W
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Please accept my sincere apologies for the problems you endured during your recent visit to New Orleans and the Bienville House. I am appalled that we failed so poorly in our responsibility to you as our guest. There simply is no excuse for the inconveniences you experienced. Your comments have been brought to the attention of our Management for review....

Hattiesburg, Miss., United States
Reviewed 31 December 2015

We stayed at Bienville House on a combination business and pleasure trip. This hotel is ideally located for a business trip to the Central Business District and sightseeing in the French Quarter. The rooms were not large but certainly sufficient . The staff was very helpful, and the parking accommodations were much more convenient than most French Quarter hotels. We...

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1Thank Carey V
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We sincerely appreciate your positive feedback regarding your time joining us in December. We'd love to have you back for another luxurious stay at the Bienville House!

London, United Kingdom
Reviewed 31 December 2015

What a fabulous location. Four of us were driving around the Deep South and had been advised to return our hire car on arrival in New Orleans. Great advice as this hotel is in the centre of everything. Bus trips leave for City Tours just along from the hotel and of course there is the Mississippi Steam Ship which is...

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Thank RICHARD G
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We sincerely appreciate your positive feedback regarding your time joining us in October. We'd love to have you back for another luxurious stay at the Bienville House!

Reviewed 30 December 2015

This is a beautiful hotel with friendly staff - a perfect base to explore the French Quarter. The bed was very comfortable and the furnishings well appointed. The room had lots of information about the hotel and the surrounding ares in New Orleans. I especially liked the fact that right outside my room was a walled veranda blooming with plants...

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Thank lout234
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We are so pleased that you found the Bienville House to be so comfortable, beautiful and friendly. We certainly agree! We look forward to seeing you again soon in NOLA!

Reviewed 30 December 2015

We stayed with our 2teens for 2 days Dec 27-29 and found the rooms comfortable, staff friendly, valet helpful and all around good stay. Very local to all the action yet not in the middle of the action. We were excited to hear our room may have some ghost activity but unfortunately nothing much happened to the delight of my...

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Thank Alexis N
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We are so glad you enjoyed your stay at the Bienville House and took the time to share your great experience with TripAdvisor. It sounds like the perfect trip! Please return soon to the Bienville House for another great trip!

Little Rock, Arkansas
Reviewed 29 December 2015

Friendly, warm, responsive staff. AC was turned off for the winter but a call to the front desk got it handled. Boutique but kid-friendly with great Christmas decorations in the lobby. Great location; it's right in the middle of everything so walking everywhere is a valid option.

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Thank nsg349
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We sincerely appreciate your positive feedback regarding your time joining us in December. We'd love to have you back for another luxurious stay at the Bienville House!

Oklahoma City, Oklahoma, United States
Reviewed 27 December 2015 via mobile

Nice, clean, comfortable hotel. I had requested a room away from the street but I guess the staff checking us in didn't receive the message. I had read that the fire department was across the street from the hotel so I was worried about the noise. Well, our room was directly across from the fire dept but we didn't encounter...

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Helpful?
Thank Michelle H
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you so much for your great review! We passed along all of your comments to our management team for review. We appreciate all your feedback! Hope to see you again soon.

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Staying in French Quarter

Neighbourhood Profile
French Quarter
A small and teeming network of laissez-faire living lounged out on the balmy banks of the Mighty Mississippi, the French Quarter has long been a port of call for folks in search of a good time and a great story. Perpetually inebriated Bourbon Street runs across its midriff like a strand of cheap ribbon tied around an otherwise rather pretty and impressively well-kept vintage dress. Throughout the rest of the Quarter, brightly colored Victorian homes and businesses, famously done up with wrought-iron features, provide a distinct and immediately recognizable backdrop for all varieties of fun. At any given moment in this historic riverside setting, some of America’s finest meals are being cooked, most potent cocktails are being mixed, and most engaging music is being performed.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Just as the French Quarter is perfectly situated in the heart of New Orleans, the Bienville House New Orleans hotel is perfectly situated in the midst of the historic French Quarter. Having just completed a multi-million dollar renovation, the 83-room hotel is a truly distinctive downtown New Orleans hotel establishment.  It has a sense of style and grace only to be found in America’s most interesting city, within this New Orleans' boutique hotel accommodations in the French Quarter. ... more   less 

Additional Information about Bienville House

Address: 320 Decatur Street, New Orleans, LA 70130
Region: United States > Louisiana > New Orleans > French Quarter
Price Range: $209 - $459 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bienville House 3*
Number of rooms: 83
Reservation Options:
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Also Known As:
Bienville House Hotel New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Hotel Style:
#34 Family Hotel in New Orleans
#35 Business Hotel in New Orleans
#55 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Bienville House staff and other travellers.
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Questions? Get answers from Bienville House staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and get a room with a window if possible.”
RoadT448, 26 Apr 2017 | Read review
“The single elevator can be slow; may want a lower floor room if you prefer not to wait very long or willing to take the stairs.”
MelissaC722, 10 Apr 2017 | Read review
“There aren't any”
davidtuffley, 27 Mar 2017 | Read review
“Just ask for one that hadn't had too many ghost sightings!”
jenna1984, 26 Mar 2017 | Read review
“Pick another hotel”
Q5316KSjohnl, 26 Mar 2017 | Read review
5 of 5