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Bourbon Orleans Hotel

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Bourbon Orleans Hotel
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4,892 Reviews from our TripAdvisor Community

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Showing 4,782: English reviews
Charlotte, NC
Reviewed 4 November 2016 via mobile

This is my worst hotel stay ever. The hotel does not advertise that it is right across the street from a bar that blasts music until 5am. When I complained to the manager they offered me ear plugs. This place shouldn't even rent rooms on this side of the hotel. It is as if they placed a bed right inside...

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Helpful?
1Thank yana2005
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review

Dear yana2005, Thank you for staying with us and for your feedback. We have many business travelers stay with us each year and they find our interior courtyard rooms to be very tranquil. Please feel free to contact me next time you are headed our way and I will be happy to personally make your reservation. Best Regards, Mark Wilson...

Washington DC, District of Columbia
Reviewed 4 November 2016 via mobile

I've been staying at this hotel for around 10 years now. The quality never fails! It's close to everything you could want, and the staff is super, especially Caleb. I have stayed several different places before, and this one is the best.

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Helpful?
Thank TMyers26
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review

Dear TMeyers26, Thank you for your loyalty and for staying with us these last 10 years. We appreciate your feedback and I will be certain to recognize Caleb, our Bell Captain, for his service. See you again soon! Best Regards, Mark Wilson and the Associates of the BOH

Phoenix, Arizona
Reviewed 4 November 2016

We chose the Bourbon Orleans because it was a great value for the type of hotel it is. The hotel is elegant The hotel is elegant. The location is perfect. The room is quaint. The service is world class.

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Helpful?
Thank Debbie23451
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review

Dear Debbie 23451, Thank you for staying with us for your very special occasion. We all appreciate your nice comments about our service and property. Please let everyone in Phoenix know we are here for them. We look forward to serving you again……….say a future anniversary! Best Regards, Mark Wilson and the Associates of the BOH

Esperance, Western Australia, Australia
Reviewed 4 November 2016 via mobile

Fabulous place. Valet parking if needed. Friendly staff. Nice bar with live music . Rooms spacious with all amenities. Right on Bourbon Street. Our Favourite city in USA. You can walk everywhere that is needed from here . Take a tour to Whitney and Oak Valley Plantations.

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Helpful?
Thank Julie S
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review

Dear Julie S, Wow!! That is saying a lot and we truly appreciate your feedback. We have hosted so many visitors from Australia and just this week I was speaking to folks from Perth. The Bourbon Orleans loves our guests from “Down Under”. Safe travels! Best Regards, Mark Wilson and the Associates of the BOH

Mobile
Reviewed 4 November 2016

Very nice location. Easy access to everything. The room was very nice, except for the wooden shutters on the windows, which shows lots of light at night. The staff is very friendly. The room was beautiful. Nice huge chair, but not functional. Too big and tall to relax, but a very pretty chair. The parking fees are excessive. Took too...

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Thank 408lilliea
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review

Dear 408lilliea, Thank you for staying with us and for your feedback. We are always working on maintaining our shutters, they are delicate. Please feel free to call me on your next visit from Mobile and I will ensure you a perfect room. Come back soon! Best Regards, Mark Wilson and the Associates of the BOH

Munich, Germany
Reviewed 4 November 2016

The Bourbon Orleans Hotel is really a nice Hotel to stay in the middle of the French Quarter. And the rooms are quiet - even located around the Bourbon Street. French Market, Cathedral and other sights are just a short walk. Very nice and helpfull staff. Valet parking is pricey (but seems to be normal for NOLA).

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Thank Gabriele D
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review

Dear Gabriele D, Thank you for staying with us and traveling from Munich for a visit to our unique city. Please share your French Quarter experience with friends and family. We look forward to serving many more guests from Germany next year as New Orleans has direct flights from Frankfurt. Safe travels! Best Regards, Mark Wilson and the Associates of...

Honolulu, Hawaii
Reviewed 4 November 2016

Excellent service and spacious rooms made Halloween weekend at the Bourbon Orleans a special treat. Location in the middle of the French Quarter made everything convenient and when taxis were needed, they were quickly summoned by the bellman. A look into the history of the hotel, as well as a peek into the Ballroom of the early 1800's added mystery...

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Helpful?
Thank Bea L
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review

Dear Bea L, Yes, we are haunted, I can attest to that fact. Did you per chance see any ghosts? We have a ghost registry at the Concierge Desk so we can track our ghosts whereabouts. Please let everyone in the Aloha State know we are here for them in NOLA! Best Regards, Mark Wilson and the Associates of the...

San Francisco, United States
Reviewed 4 November 2016

This was my second trip to the Bourbon Orleans Hotel. It was just as wonderful the second time around. I got a St. Ann Balcony Suite this visit and it turned out to be the perfect place to stay. You get the excitement of Bourbon St. without as much noise. The room is spacious and very clean. The bed was...

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Helpful?
Thank Douglas A
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review

Dear Douglas A, Thank you for returning to the Bourbon Orleans. We are fortunate to have many repeat guests who love our hotel and authenticity. I will be certain to recognize Phillip for his Bloody Mary’s! Come back soon! Best Regards, Mark Wilson and the Associates of the BOH

Kirkland
Reviewed 4 November 2016

I called around to 10 different hotels looking for a room with a balcony. I found 2 available, another hotel had one overlooking theor pool, you guys had one available called a petite balcony overlooking the street. While a bit more the Bourbon looked like the hotel we wanted. After we checked in and made it to the room we...

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Helpful?
Thank jacobg820
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review

Dear jacobg820, Please accept my sincere apology for the mix up in your reservation. As a hotel with several different room types we pay close attention to the accuracy of our reservations. I hope you will feel free to call me when planning a future visit and we will make your reservation directly. Thank you for your feedback. Best Regards,...

Delray Beach, Florida
Reviewed 3 November 2016

Amazing from start to finish. Alyssa Shaheen catering manager, to Adam Gaudry, Director of Food and BBeverage to Mark Wilson GM. From Derrick, to Charles, to Brittany to Felix to the list is endless! They are accommodating and helpful and make you want to come back. We had a wedding in the hotel and stayed the entire time at the...

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Helpful?
Thank Carol H
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review

Dear Carol H, Congratulations! We are delighted you enjoyed your wedding experience. I will be certain to recognize Alyssa, our senior catering manager, and Adam, our Director of Food and Beverage for their service and attention to detail. Come back……….say for your 1 year anniversary! Best Regards, Mark Wilson and the Associates of the BOH

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Staying in French Quarter

Neighbourhood Profile
French Quarter
A small and teeming network of laissez-faire living lounged out on the balmy banks of the Mighty Mississippi, the French Quarter has long been a port of call for folks in search of a good time and a great story. Perpetually inebriated Bourbon Street runs across its midriff like a strand of cheap ribbon tied around an otherwise rather pretty and impressively well-kept vintage dress. Throughout the rest of the Quarter, brightly colored Victorian homes and businesses, famously done up with wrought-iron features, provide a distinct and immediately recognizable backdrop for all varieties of fun. At any given moment in this historic riverside setting, some of America’s finest meals are being cooked, most potent cocktails are being mixed, and most engaging music is being performed.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Bourbon Orleans Hotel
Bourbon Orleans Hotel
Cuisines: American
Roux on Orleans
Roux on Orleans
Cuisines: American, Cajun & Creole
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover a place where old world charm meets new world luxury. Nestled in the heart of the French Quarter, the Bourbon Orleans New Orleans Hotel features a rich history and opulent French styling reminiscent of the early 1800s. Its central New Orleans location, just steps away from the famed St. Louis Cathedral, means you're never far from the best the city has to offer-from upscale shopping on Royal Street, to the local artists and performers of Jackson Square, to all of the restaurants, galleries and nightlife in between. ... more   less 

Additional Information about Bourbon Orleans Hotel

Address: 717 Orleans St., New Orleans, LA 70116-3189
Region: United States > Louisiana > New Orleans > French Quarter
Price Range: $236 - $731 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bourbon Orleans Hotel 3.5*
Number of rooms: 218
Reservation Options:
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Also Known As:
Hotel Bourbon Orleans
Wndham New Orleans
Hotel Style:
#5 Family Hotel in New Orleans
#6 Romantic Hotel in New Orleans
#7 Business Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Bourbon Orleans Hotel staff and other travellers.
73 questions
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Bertram
3 months ago

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Questions? Get answers from Bourbon Orleans Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter rooms would be those away from Bourbon Street”
  • Stair leading up into Bedroom
  • Looking down from 2nd level bedroom into living area
  • Looking down the street from our room
  • From the balcony of our room
 of 5 bubbles DrPVB, 19 Feb 2017 | Read review
“Some rooms with balcony have nice view of Bourbon street from an angle.”
 of 5 bubbles ScottH870, 19 Feb 2017 | Read review
“Room overlooking pool are probably quieter. Balconies are a fun way to observe activity, but can be noisier.”
 of 5 bubbles Jenilee66, 17 Feb 2017 | Read review
“courtyard views are nice and quiet; street views allow you to see some of the French Quarter street action”
 of 5 bubbles 936aliciah, 17 Feb 2017 | Read review
“Love the Second Floor King with Ballroom windows”
 of 5 bubbles TravelerAJM71, 16 Feb 2017 | Read review
5 of 5