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La Galerie Hotel

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34 Reviews from our TripAdvisor Community

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There are newer reviews for La Galerie Hotel
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Showing 29: English reviews
Reviewed 3 weeks ago

Live Jazz house is very close. Good access to French Quater. Mr. David, a nighttime staff, is excellent.. He prepare free coffee for the guests who wakes up early in the morning. Room is old. Bath dose not function well.

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Helpful?
Thank Inaba H
Management response:

Dear Inaba, Thank you very much for taking the time to leave us some feedback on your stay. We work hard to make sure every guest is well taken care of. We hope to see you again, the next time you venture to the Big Easy. Sincerely, Nicole

Everett, Washington
Reviewed 4 weeks ago

VERY little hot water,old hotel is not able to handle being full and ensuring hot water for everyone. The desk clerk gave every excuse in the book, but I talked with maintenance. She also said that we have to wait about 10 minutes for it to recharge, so she waited 15 minutes. We talked and he explained that it's an...

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Helpful?
2Thank Christina D
lwilliams561, General Manager at La Galerie Hotel, responded to this review

Hello Christina D, I would like to thank you reviewing us. We use guest reviews to help us improve and you taking the time to help us improve is very much appreciated. If you have a moment, please reach out to us at La Galerie. We would love the chance to change your past experience. Sincerely, Larry Williams

London, United Kingdom
Reviewed 4 weeks ago via mobile

I am staying here currently. On first impressions, the hotel looks lovely. The lobby is very pretty as it is an art gallery. However this quickly went down hill when the lady on the check in desk told us our reservation had been cancelled and that we needed to call hotels.com to sort this out ourselves. After asking her to...

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Helpful?
Thank ElsAdventures
lwilliams561, General Manager at La Galerie Hotel, responded to this review

Dear ElsAdventures, We will take your review as a way for us to improve at La Galerie. Thank you for letting us know. We really hope that you give us the opportunity to change your experience with us. Sincerely, Larry Williams

LA
Reviewed 2 November 2016

Upon arrival for a two night stay, the front desk clerk knowingly assigned me room 405 which had no water pressure in the shower and a broken tv. Room switch occurred for second night and a forty dollar credit was issued upon checkout, but then they double charged me for parking because of the room switch fiasco. That was credited...

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Helpful?
Thank CityMonkeyLa
lwilliams561, General Manager at La Galerie Hotel, responded to this review

CityMonkeyLa, We appreciate you for taking the time to review us. We put our guest experience first and you informing us of aspects that we can improve is a big help. Thank you, Larry Williams

Tucson, Arizona
Reviewed 31 October 2016

I agree with several recent reviews of this property...great location for walking towards any direction of the downtown area. However, the WORSE location if you plan to sleep through the night. The rooms on the backside have the pleasure of the Marriott traffic; deliveries all through the night, trash service at approximately 3:30 am, plus the constant fighting of the...

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Helpful?
1Thank Carolyn Y
lwilliams561, General Manager at La Galerie Hotel, responded to this review

Dear Carolyn Y, Thank you for letting us know of the issues encountered during your stay. We look forward to being able to better our hotel because of your feedback. Best, Larry Williams

Fremont, California
Reviewed 27 October 2016

I stayed Wed Oct 19 and checked out Fri Oct 21, 2016. I vacation in NOLA every October and stay in a different hotel in The Quarter with every visit. I was very excited for this hotel due to location of facing the Mississippi and the Riverwalk. When checked in I asked my usual questions of staff about hotel and...

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Helpful?
2Thank Teresa O
lwilliams561, General Manager at La Galerie Hotel, responded to this review

Hello Teresa O, I would like to start by thanking you for taking the time to review your experience at La Galerie. We take all guest concerns seriously and really appreciate you letting us know. We hope that you give us a chance to redeem your past experience with us. Sincerely, Larry Williams

Houston
Reviewed 25 October 2016 via mobile

The hotel is situated in a great location. Seriously in walking distance of everything in every direction. The rooms were clean, the beds were big and comfortable. The room gets cool enough for the hot weather of the south. The receptionist were nice and friendly, especially with intoxicated guests. Good couple of night stay, thanks!

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Helpful?
1Thank Shampizzy25
Management response:

Shampizzy25, thank you very much for your feedback, we are happy to see that you enjoyed your stay with us. We hope to see you the next time you venture to the big easy.

Chicago
Reviewed 21 October 2016

This was a boutique hotel, very nice. Exposed brick in the rooms, it did have a little bit of a musty old smell to it, but I would stay here again. It was very closed to the French Quarter and Harrahs.

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1Thank cangel1307
Reviewed 18 October 2016

Although it's situated nicely on Decatur and just a short walk to Jax Sq, the CBD and Bourbon, this didn't knock my socks off. Bathroom was tiny and the cab drivers yelling at each other in the street behind the hotel (right under our window) at 5am didn't exactly sream "quaint & cozy". The valet service was questionable at best...

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Helpful?
1Thank Sherrod A
Management response:

Thank you Sherrod A for taking the time out to leave us some feedback. I am happy to see that the hotel was located conveniently enough for you to move around with no hassle. We are located in the French quarter and it can be nosey depending on what's going on in the city. I also do want to apologize...

Canberra, Australia
Reviewed 15 October 2016

Sure, the lobby is lovely, but the rooms are not so. It's an old building, the corridors smell musty, and the rooms are...well, odd. Some would call them charming. Power points in useless locations (behind the bed etc). After two nights with cool to tepid water I was upgraded to a different room, which had a more cramped bathroom, but...

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Helpful?
1Thank Ashleigh K
Management response:

I am very sorry to hear that you had a bad experience with us and we were unable to satisfy your needs. We did experience an issue with the water, which has now been resolved. I hope that you will consider allowing us to make up for all your troubles. Sincerely, Nicole

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Services
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge

Additional Information about La Galerie Hotel

Address: 131 Decatur St, New Orleans, LA 70130-2313 (Formerly Chateau Dupre Hotel)
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $147 - $527 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — La Galerie Hotel 3*
Number of rooms: 54
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Also Known As:
Chateau Dupre New Orleans
Hotel Chateau Dupre
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Questions & Answers

Here's what travellers have asked, with answers from La Galerie Hotel staff and other travellers.
4 questions
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Prairieville, Louisiana
Bournemouth, United Kingdom
7 months ago
Cincinnati, Ohio

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Questions? Get answers from La Galerie Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask if rooms are on backside, then look elsewhere.”
 of 5 bubbles christinad48, 3 Nov 2016 | Read review
“Don't accept room 405 unless you want no water pressure and a broken tv!”
 of 5 bubbles CityMonkeyLa, 1 Nov 2016 | Read review
“Ask for a room with other people already on that floor, otherwise you won't have hot water.”
 of 5 bubbles 12AshleighK, 14 Oct 2016 | Read review
“Do not take a room at the back or side of the hotel. The noises outside are deafening and also start very early in the morning.”
 of 5 bubbles Onion2, 3 Oct 2016 | Read review
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