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The Westin New Orleans Canal Place

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The Westin New Orleans Canal Place
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1,413 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin New Orleans Canal Place
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Showing 1,360: English reviews
Reviewed 6 December 2014 via mobile

I love their lobby. The windows are of mammoth in size!! The views are amazing! It's nice to just hangout and relax in the lobby chairs or window seats and watch the boats go by. Definitely request a river view. The rooms are larger than average. Especially in NOLA. THE LOCATION is super!!

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Helpful?
Thank TTchristian
Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Hi and thanks for providing your input on your recent visit to The Westin New Orleans Canal Place to TripAdvisor readers. It's great to have a meaningful review from a senior contributor! We are glad you enjoyed your stay and the views of the river. For other readers who may be interested in staying in a room with a river...

Kentucky
Reviewed 6 December 2014

Let's start with the good ~ the view from the 11th floor lobby is spectacular, one of the best in New Orleans. The common areas, and the rooms are clean. The door personnel are spot on and never miss opening the hotel doors while offering a warm greeting. Now to the rest ~ we've stayed here numerous times the 1st...

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Helpful?
Thank BluegrassSue
Brian A, Manager at The Westin New Orleans Canal Place, responded to this review

Thanks for reviewing your recent stay with us. I'm glad you enjoyed your interactions with our staff members and will be sure to pass along your specific comments about how friendly the guys at the door were. It is disappointing that your visit was not as enjoyable as previous visits. We receive a large number of guests annually in this...

Mobile, AL
Reviewed 3 December 2014

Great location for walking along Mississippi River or French Qtr. Beautiful lobby on the 11th floor overlooking Mississippi River. Very friendly and helpful staff. Well appointed rooms with comfortable beds

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Helpful?
1Thank frequentraveler30
Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Hello! We're glad you enjoyed your stay. Great tips on the river view. For readers who may be interested in taking your advise, these rooms typically are listed on our reservation site as "Deluxe River View" rooms and are priced $20 - $30 higher than the traditional rooms. Please come back and visit us again soon!

Reviewed 1 December 2014

We stayed one night at this hotel again for the seventh time. It was during the Bayou Classic and we knew that the Valet would busy. We only waited 3-4Mins before the Valet took our car and gave me a ticket. The Valet was respectful and even told us that due to the activity at the Hotel when we needed...

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Helpful?
Thank Texaswinecouple
Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Thanks for the great recap of your stay at The Westin New Orleans Canal Place! We're glad you took time to mention the staff members who took good care of you. They try really hard to exceed expectations and let each guest know we care about their experience. Donte is quickly becoming one of our stars on TripAdvisor and we've...

Durham, North Carolina
Reviewed 20 November 2014

I recently stayed at The Westin with my family for a business trip. The hotel is right on the edge of the Mississippi River and the view was beautiful. We stayed in the French Quarter Suite and the size/view was incredible but furniture/rugs were tired. Total space was 1100 feet or so and perfect for me and two children. The...

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Helpful?
Thank tom b
Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Thanks for taking time to share your experience with us and TripAdvisor readers. We are glad that you enjoyed your stay. We acknowledge that some of our suites could use a refresh are in the process of making improvements. I will be sure and share your comments with other members of the hotel's leadership team. We hope to see you...

Mobile, Alabama
Reviewed 19 November 2014

This property is right at the foot of Downtown Nola and the Mississippi River. The hotel is on the upper floors of the building as there are 3 floors of shops on the bottom floors and many are high end. The rooms are nice size and depending on which one, you can get great views of the city and river...

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Helpful?
2Thank skipper w
Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Skipper, We greatly appreciate your endorsement of the hotel. Thanks for being a loyal guest and for sharing your opinion of The Westin New Orleans Canal Place with others. Also, good tip on holiday reservations. The Canal Street Christmas lights lighting took place on Thursday and holiday season will be in full swing this weekend. We will receive plenty of...

Chicago, Illinois
Reviewed 19 November 2014

Not exactly your standard Westin hotel, it is situated along side of the Mighty Mississippi which provides an amazing view, while still being just a short walk to anywhere you need to go. I was there recently for the Maxillofacial Prosthetics conference, and managed to squeeze in a little time for myself as well. Room was nice and roomy, bed...

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Helpful?
2Thank timothy k
Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Hello Timothy K, We appreciate the good review of your stay with us and were certainly glad to have had the opportunity to host your group this year. You obviously made a connection with our team members and it was nice that you took time to recognize them by name. We receive many families each week who have chosen to...

Toronto, Canada
Reviewed 18 November 2014

The Westin New Orleans Canal Place has a good location within a few minutes of both Bourbon Street and the Convention center. It is a fairly standard Westin with the usual comforts. Our room #1822 was quite large and had a view of the river and towards the old part of town around Bourbon Street. The lobby is not on...

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Helpful?
1Thank g4480
Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Thanks for your comments about your recent stay with us. We're glad that you enjoyed your room and formed a positive opinion of our team members. We hope you were able to visit our newly-updated Green Bar. We hope you'll come back soon as will be launching our new menus, the Westin juice program, and WestinFamily within the next month.

Toronto
Reviewed 17 November 2014

But for the view ( which from the lobby, out over the French Quarter, is actually fairly spectacular especially at night) this is a fairly generic and standard Westin Hotel. That means well overpriced extras, middling room service food, and a slight grubbiness from up to 365 other people per year using your room before you, and that just can't...

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Helpful?
1Thank SnailspaceToronto
Brian A, Manager at The Westin New Orleans Canal Place, responded to this review

Thanks for staying with us and for the review. We hope you'll make time to stay with us again soon during the upcoming festival season. We still have rooms available during Mardi Gras, French Quarter Festival, and the New Orleans Jazz and Heritage Festival.

Pittsburgh, Pennsylvania
Reviewed 16 November 2014

A: When it overlooks the Mississippi River. I used to live in New Orleans so I never stayed in Hotels. I'm here on business/pleasure and this hotel is GREAT. Tasteful, extra large rooms. Nice view of the river and the city. Friendly staff. Close to everything - near enough to the Quarter to enjoy the sites and food but far...

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Helpful?
Thank Eschmidtva
Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Thanks for sharing your review with us and other readers. It's good to hear that you loved the view of the river and size of the rooms. We also enjoyed your positive comments regarding your interactions with our staff members. We hope you'll consider staying with us on you next trip to New Orleans.

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin New Orleans Canal Place is perched high above the city on the upper floors of Canal Place, which also features upscale retail such as Saks Fifth Avenue, LuluLemon, and Tiffany & Co. Guests enjoy spectacular views of the river and French Quarter from our lobby, River 127 restaurant, guestrooms, and meeting spaces in a relaxing environment where they experience our Six Pillars of Well-Being. ... more   less 

Additional Information about The Westin New Orleans Canal Place

Address: 100 Rue Iberville, New Orleans, LA 70130-1106
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $204 - $686 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin New Orleans Canal Place 4*
Number of rooms: 438
Reservation Options:
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Also Known As:
Westin New Orleans Canal Place Hotel New Orleans
New Orleans Westin
Westin Canal Place
Westin Hotel New Orleans
Hotel Style:
#21 Luxury Hotel in New Orleans
#52 Romantic Hotel in New Orleans
#61 Business Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from The Westin New Orleans Canal Place staff and other travellers.
33 questions
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Houston, Texas
over a year ago
Framingham, Massachusetts, United States
New York

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Questions? Get answers from The Westin New Orleans Canal Place staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a river view room”
 of 5 bubbles BostonHeart4, 2 Dec 2016 | Read review
“Ask for the minibar to be full!”
 of 5 bubbles amandajG4593GJ, 27 Nov 2016 | Read review
“Any room with a river view.”
 of 5 bubbles terimbi, 26 Nov 2016 | Read review
“Ask for a view of the canal.”
 of 5 bubbles N1764OEjamesb, 24 Nov 2016 | Read review
“Choose a room with a view of the Mississippi river.”
 of 5 bubbles CBalagopal, 22 Nov 2016 | Read review
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