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Royal Sonesta New Orleans

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300 Bourbon Street, New Orleans, LA 70130-2213
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$161
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Free cancellation until 01/01/22
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Free cancellation until 31/12/21
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US$190
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Expedia.comUS$179
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What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 05/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Royal Sonesta New Orleans
Updated 05/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#64 of 182 hotels in New Orleans
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
The Royal Sonesta New Orleans is the most Authentic French Quarter Experience located on world famous Bourbon Street, a recipient of AAA Best of Housekeeping 2020 award and within steps of world-famous restaurants, antique shops, and premier tourist attractions. A landmark in New Orleans since 1969, its atmosphere reflects a strong European influence and Southern charm, with its elegant marbled lobby, tranquil fountains and sparkling chandeliers. The 483 room hotel including 36 suites features a secluded tropical courtyard, a beautifully landscaped outdoor pool, fitness center and five unique restaurants and lounges.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Poolside bar
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
ATM on site
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Refrigerator
Flatscreen TV
On-demand films
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Centrally Located
Languages Spoken
English, Spanish
5592Reviews174Q+A100Room tips
Traveller rating
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Popular mentions
Cynthia P wrote a review 27 Jul
Slidell, Louisiana1 contribution
There is no way to enter the Revolution Restaurant from inside the hotel. You must exit the building and walk on Conti St to get there! As my husband and I exited the hotel to do so, a fist fight broke out between two street entertainers. Both wanted the same spot on Bourbon!
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Date of stay: July 2021
Location
Cleanliness
Service
Room Tip: Patio is a quiet location.
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Response from K P, Guest Services / Front Office at Royal Sonesta New Orleans
Responded 3 days ago
Dear Cynthia, Thank you for making yourself at home with us! We pride ourselves on providing an oasis in the heart of the action of the French Quarter, and we understand your desire to stay tucked away inside our property. We apologize if you were misinformed, but there is, indeed, and internal entrance to Restaurant R’evolution, which we will be happy to show you during your next visit. We hope you’ll visit us again soon for a relaxing stay in the heart of our vibrant city, and we’re confident we can earn your perfect rating. Warm regards, Royal Sonesta New Orleans
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jkcole55 wrote a review Jun 2021
Satellite Beach, Florida67 contributions67 helpful votes
Hotel's Favourite
Our visit to Nola was magnificent in part to our excellent accommodations and service at the Royal Sonesta. Since we were early for room check-in, our bags were tagged quickly and stored. April checked us in flawlessly and politely. Ebony at Desire is the best hostess I have ever encountered in all my years of travel. Ebony is kind and gracious even when customers are not. Latrell’s gumbo at Desire is absolutely scrumptious, and we ate at Desire and received excellent service from Trisha, Robert, and Pete. We had no problem getting extra towels or Keurig K-cups! The maids were friendly and their Covid cleaning procedures were incredible. The pool area and the bar are beautiful and well- maintained. A balcony on the pool side guarantees quiet, as Bourbon Street can be rowdy and loud. Concierge Wilbert Washington arranged our taxi to the airport and his efficiency is admired! Our trip to Nola was made all the more enjoyable due to the efforts of those dedicated and friendly employees at the Royal Sonesta.
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Date of stay: May 2021
Location
Service
Sleep Quality
Room Tip: A balcony pool side is superb!
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1 Helpful vote
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Response from Randall Long, Guest Services / Front Office at Royal Sonesta New Orleans
Responded 4 weeks ago
Thanks so much for the wonderful review. I am so glad your stay was excellent. I'll be sure to share your kind words with our staff.
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Felicia W wrote a review 21 Jul
Kentwood, Michigan1 contribution4 helpful votes
We had a late check in due to our flight arriving in NOLA at 10 pm. Our connecting flight was delayed and we did not get into the city until after 11 pm. I booked a suite for this girls trip which was over $300 a night. We get to room that smelled like a combo of mildew and chlorine. The tub was dirty. We are moved to a different room that was also dirty. At that point after a long trip, we were tired and hungry. So we went to get food and just the thought of going back to the room was horrible. So we ended up walking Bourbon street and ended up on Canal street to see if we could find another hotel. At this point is was almost 3 am. We did find a hotel. we went back and checked out. The young lady at the front desk was extremely polite and offered us yet another room but at that point, I just wanted to be in a clean hotel. This place I am sorry to say was more like a motel than a hotel. I admit that I am very picky about hotels and if I am going to pay $300+ a night for a room, that my expectations are going to be high. On the books we were in that hotel for just a few hours. Instead of the Hotel upper management doing the right thing and just not charging me, I was charged $285. I question the validity of these reviews because 2 different Lyft drivers hearing our story said that it's not a good hotel. I feel awful because my 2 friends relied on my judgement and I relied on the reviews here on this site.
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Date of stay: July 2021
Value
Cleanliness
Service
3 Helpful votes
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Response from K P, Guest Services / Front Office at Royal Sonesta New Orleans
Responded 3 days ago
Dear Felicia, We value guest feedback and thank you for sharing yours. What you have described is not typical of the Royal Sonesta New Orleans experience, and we’re sorry to see that we fell short of impressing you upon your arrival to our property. Under the circumstances, we understand your decision, and we have double checked our records to ensure that you were not charged for your stay with us. We trust that you have seen this credit to your statement by now, and we encourage you to reach out to us directly if you have not seen it within 8-10 business days from your date of departure (depending on your financial institution.) Once more, we regret that your time with us fell short of our high standards, and we appreciate you bringing this to our attention as we continually strive to elevate the visitor experience. Sincerely, Royal Sonesta New Orleans
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Paola L wrote a review 9 Jul
Los Angeles, California4 contributions
Great place to be in the middle of the action! Nightlife is great. Location is a 10/10. They don’t have service for the suits. Asked for blankets and towels serveral times and they brought less than what was asked after we had to remind them a second time. Still, service is so good! So welcoming!
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Date of stay: July 2021Trip type: Travelled with friends
Room Tip: Not a family hotel, a lot of crazy people late at night
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Response from K P, Guest Services / Front Office at Royal Sonesta New Orleans
Responded 2 weeks ago
Dear Paola, We appreciate you making Royal Sonesta New Orleans a part of your fun getaway! We’re happy to see that our central location enabled you to explore all of the French Quarter’s charm and we can’t wait to welcome you back to your home-away-from-home. Sincerely, Royal Sonesta New Orleans
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Dana M wrote a review 6 Jul
14 contributions
After a terrible experience in Mexico, we decided to make lemonade out of lemons; we immediately booked a room a Royal Sonesta and flew to New Orleans! Best decision ever. The room was as described on the website. The staff were amazing. And let’s discuss dinner at Restaurant R’evolution…amazing!! Thank you Royal Sonesta for making our anniversary memorable.
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Date of stay: June 2021Trip type: Travelled as a couple
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Response from K P, Guest Services / Front Office at Royal Sonesta New Orleans
Responded 2 weeks ago
Dear Dana, Happy Anniversary!! We love celebrating special occasions and appreciate you making us a part of this one. We were thrilled to welcome you to our vibrant city and pamper you with our Southern hospitality. Restaurant R’evolution is the perfect place to enjoy a memorable dinner, if we do say so ourselves, and we hope you’ll make it a part of your annual anniversary tradition! We can’t wait to welcome you back. Best wishes, Royal Sonesta New Orleans
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PRICE RANGE
US$134 - US$464 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sonesta hotel new orleans, new orleans royal sonesta, new orleans sonesta hotel, sonesta new orleans, royal sonesta hotel
LOCATION
United StatesLouisianaNew OrleansFrench Quarter
NUMBER OF ROOMS
483
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Frequently Asked Questions about Royal Sonesta New Orleans
Which popular attractions are close to Royal Sonesta New Orleans?
Nearby attractions include New Orleans Secrets (0.4 km), French Quarter (0.4 km), and The Sazerac House (0.4 km).
What are some of the property amenities at Royal Sonesta New Orleans?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Royal Sonesta New Orleans?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Royal Sonesta New Orleans?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Royal Sonesta New Orleans?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Royal Sonesta New Orleans?
Conveniently located restaurants include GW Fins, Olde Nola Cookery, and Mambo's.
Are there opportunities to exercise at Royal Sonesta New Orleans?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Royal Sonesta New Orleans?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Royal Sonesta New Orleans?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Royal Sonesta New Orleans offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.