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Royal Sonesta New Orleans

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3,656 Reviews from our TripAdvisor Community

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Showing 3,560: English reviews
Deal Island, Maryland
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 November 2014

We stayed one night at this property. It has a great location being right in the middle of the French quarter. Our room overlooked an interior courtyard so the noise level was not high> The room was well appointed. We stayed using a reward night so it is hard to determine the value, but all in all we were satisfied.

Helpful?
2 Thank ThomasD952
Colleen M, Manager at Royal Sonesta New Orleans, responded to this review

Thomas, thank you so much for choosing to stay at the Royal Sonesta New Orleans and taking the time to share this valuable feedback. We are glad that you redeemed one of your reward nights and had a very nice, quiet stay. We look forward to welcoming you back soon! More 

Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 17 November 2014 via mobile

The rooms were spacious enough for being right in the center of things. Initially we were disappointed not to have a room with a balcony facing Bourbon, but hearing everyone complain about not being able to sleep...facing a brick wall didn't seem that bad anymore! Our sleeps were quiet and uninterrupted by any noise. If you want to experience debauchery,... More 

Helpful?
1 Thank Candace C
Colleen M, Manager at Royal Sonesta New Orleans, responded to this review

Candace, we are so happy you chose to stay at the Royal Sonesta New Orleans, and we greatly appreciate these comments on your comfortable and quiet accommodations as well as the hotel’s desirable location. We are glad that you enjoyed your stay, and we look forward to welcoming you back soon so you can try one of our coveted balcony... More 

Pensacola Beach, Florida
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 17 November 2014 via mobile

We stay here every time we go to New Orleans. On Bourbon Street within walking distance of so many things. The rooms are nice, clean and comfortable. Comfiest bed! The staff go out of their way to make your stay comfortable. Lobby has a great coffee shop open early. Nice bar to hang out before dinner. You wouldn't think the... More 

Helpful?
1 Thank 656debbieg
Colleen M, Manager at Royal Sonesta New Orleans, responded to this review

Thank you so much for choosing to stay at the Royal Sonesta New Orleans time and time again. We greatly appreciate your taking the time to share this valuable feedback as one of our most loyal guests. If you haven’t already, you may consider joining Travel Pass, Sonesta’s Loyalty Program so you can start earning points with every stay to... More 

Port Jefferson Stati
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 November 2014

This Hotel is GREAT!!!! The location, cleansiness, restaurants, bars, coffee shop, it was perfect...We stayed at the Royal Sonesta Hotel in New Orleans Halloween weekend. My friends and I had such a wonderful time. The staff at the Hotel were great, especially Annie McKenzie!!!!! Talk about feeling like home, Annie was so warm and friendly. Annie guided us in the... More 

Review collected in partnership with Sonesta

Helpful?
1 Thank 757laurieh
Colleen M, Manager at Royal Sonesta New Orleans, responded to this review

Our hotel consistently strives to provide the most authentic New Orleans experience our guests have always imagined by offering the highest level of customer service possible. Inspiring comments such as yours reaffirm that we are reaching that goal. The Royal Sonesta New Orleans truly values your patronage, and we look forward to serving you again. More 

Chattanooga, Tennessee
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 November 2014

If you like to drink, stay out late, or even be kept awake by loud music and people, this is the place to stay! You can even rely on a 5 am wake up call by the garbage trucks and street cleaners if you get a room on Bourbon. I was lodging here for business and all charges were master... More 

Helpful?
1 Thank BillinChatt
Ottawa, Canada
Level Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 13 November 2014

An old world hotel with all the modern amenities. Staff are very friendly and helpful. The hotel is located right on Bourbon street. If you like a more peaceful experience, suggest you ask for a room that is not facing Bourbon.

Helpful?
2 Thank Mary V
Colleen M, Manager at Royal Sonesta New Orleans, responded to this review

Mary, thank you so much for choosing to stay at the Royal Sonesta New Orleans and taking the time to share this valuable feedback. We are glad that you enjoyed your stay and our attentive staff, and we look forward to welcoming you back soon! More 

Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 13 November 2014

We stayed for two weeks whilst filming in New Orleans. The hotel is right in the middle of it on Bourbon Street - if you aren't up for confronting this everytime you walk in and out then it isn't for you. But - there are good sides to this too. So much is on your doorstep. This hotel has many... More 

Helpful?
1 Thank Charlotte C
Colleen M, Manager at Royal Sonesta New Orleans, responded to this review

Charlotte, we are honored that you chose to spend two long and relaxing weeks with us at the Royal Sonesta New Orleans. Thank you for taking the time to share this delightful feedback of your experience at the hotel, Irvin Mayfield’s Jazz Playhouse and Restaurant R’evolution. Please know that in addition to the main Bourbon Street entrance, the hotel has... More 

Glen Ellyn, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 November 2014

We definitely enjoyed our recent stay at this perfectly located hotel. Comfortable, clean room and a very pleasant and responsive staff. I would definitely stay here again and would recommend it to others.

Helpful?
1 Thank Lainevo
Colleen M, Manager at Royal Sonesta New Orleans, responded to this review

Our hotel consistently strives to provide the most authentic New Orleans experience our guests have always imagined by offering the highest level of customer service possible. Inspiring comments such as yours reaffirm that we are reaching that goal. The Royal Sonesta New Orleans truly values your patronage, and we look forward to serving you again. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 November 2014

My new husband and I were just married and only had three nights to do a small honeymoon (a big one is planned for next Summer) so we chose New Orleans. I wanted to experience staying on Bourbon Street in the French Quarter and was so excited when the Royal Sonesta had a room available. We flew in the day... More 

Helpful?
2 Thank Sharlyn B
Colleen M, Manager at Royal Sonesta New Orleans, responded to this review

Sharyln, first and foremost CONGRATULATIONS on your recent nuptials! We are honored that you chose to stay at our hotel for your honeymoon and took the time to share this feedback. While we are glad that your overall experience was wonderful, we sincerely apologize for your first night. Our team works very hard to deliver an exceptional guest experience and... More 

1 review
Reviewed 12 November 2014 via mobile

For my first visit to New Orleans I wasn't sure what to expect. The hotel was amazing. They gave me the honeymoon suite which was gorgeous. The room was excellent, located in the inner corridor, and quiet. But even more amazing than the hotel room was the wonderful and helpful staff. From Jonathan who checked me in to Tony who... More 

Helpful?
Thank Tina S
Colleen M, Manager at Royal Sonesta New Orleans, responded to this review

Tina, reviews like yours are exactly what we strive for! We greatly appreciate your taking the time to share this delightful feedback about your first trip to New Orleans, and we are so pleased that our honeymoon suite and attentive staff were able to meet (and maybe exceed) your expectations. Thank you for recognizing those employees that made your stay... More 

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Staying in French Quarter

Neighbourhood Profile
French Quarter
A small and teeming network of laissez-faire living lounged out on the balmy banks of the Mighty Mississippi, the French Quarter has long been a port of call for folks in search of a good time and a great story. Perpetually inebriated Bourbon Street runs across its midriff like a strand of cheap ribbon tied around an otherwise rather pretty and impressively well-kept vintage dress. Throughout the rest of the Quarter, brightly colored Victorian homes and businesses, famously done up with wrought-iron features, provide a distinct and immediately recognizable backdrop for all varieties of fun. At any given moment in this historic riverside setting, some of America’s finest meals are being cooked, most potent cocktails are being mixed, and most engaging music is being performed.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Royal Sonesta New Orleans is the most Authentic French Quarter Experience located on world famous Bourbon Street, within steps of world-famous restaurants, antique shops, and premier tourist attractions. A landmark in New Orleans since 1969, its atmosphere reflects a strong European influence and Southern charm, with its elegant marbled lobby, tranquil fountains and sparkling chandeliers. The 483 room hotel including 36 suites features a secluded tropical courtyard, a beautifully landscaped outdoor pool, fitness center and five unique restaurants and lounges. ... more   less 

Additional Information about Royal Sonesta New Orleans

Address: 300 Bourbon Street, New Orleans, LA 70130-2213
Region: United States > Louisiana > New Orleans > French Quarter
Price Range: $245 - $747 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Royal Sonesta New Orleans 4.5*
Number of rooms: 483
Reservation Options:
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Also Known As:
Sonesta Hotel New Orleans
New Orleans Royal Sonesta
New Orleans Sonesta Hotel
Sonesta New Orleans
Royal Sonesta Hotel
Hotel Style:
#10 Luxury Hotel in New Orleans
#14 Family Hotel in New Orleans
#25 Romantic Hotel in New Orleans
#27 Business Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Royal Sonesta New Orleans staff and other travellers.
74 questions
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Questions? Get answers from Royal Sonesta New Orleans staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you leave earlier than noon so housekeeping has a chance to clean your room.”
 of 5 bubbles barber2708, 1 Dec 2016 | Read review
“Choose a room away from Bourbon Street.”
 of 5 bubbles AKR001, 29 Nov 2016 | Read review
“Ask for an interior balcony or poolside room. Rooms overlooking Bourbon Street will be super noisy.”
 of 5 bubbles 782marilyns, 28 Nov 2016 | Read review
“Club Level rooms for the superior service and perks.”
 of 5 bubbles Andrea32813, 28 Nov 2016 | Read review
“balcony upgrade not necessary.....”
 of 5 bubbles , 28 Nov 2016 | Read review
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